1. Comparison of bookings channels
3 hotel groups
Four Seasons
Mandarin Oriental
Intercontinental Hotel Group

2. Four seasons hotel group
Mobile website Mobile App

3. Mandarin Oriental
Mobile website Mobile App

4. Intercontinental Hotel Group
Mobile website Mobile App

5. Personal impressions
• Comparison of applications and mobiles
sites
 Applications are used for digitally
delivered services while mobiles sites are
more used for booking rooms.
 In my opinion, the most effective is the
hotel application as the platform is more
interactive and customized.