Group No -7 submitted a report on Business Communication to Mrs. Garima Mathur. The report discusses communication during times of crisis and includes effective communication processes like clarifying ideas before communicating, using language and tone appropriate for the receiver, ensuring message completeness, being an open and active listener, and providing proper feedback. The report also covers different types of communication like upward, downward, horizontal, clusters, single stand, and gossip. It concludes with a discussion of crisis management.