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“communication is the process of passing
information and understanding from one to
another”
By_ Imran & kishan lal sharma
examples
Typology of
communication
Channels
•Formal
•Informal
Direction
•Upward
•Downward
•Horizontal
•Diagonal
Method
•Written
•Oral
Superior
subordinate
Plan,policies,noticefor
meetting
Superior
subordinate
Suggestions
Complaints
Grievances
proposals
Sales man
Production
manager
communication and typology

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