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Communication
Communication involves the sharing of meaning between a sender and receiver of information. It is a process that includes encoding a message by the sender, transmitting the message through a medium, receiving and decoding the message, and ensuring the intended and received meanings are shared. There are various purposes of communication including emotive satisfaction, motivation to organizational objectives, and providing necessary information for decisions. Barriers to effective communication can occur due to differences in frames of reference, selective filtering, use of in-group language, information overload, semantics, status, and time pressures, but these barriers can be overcome through techniques like effective timing, regulated information flow, parallel channels, empathy, feedback, and active listening.
Communication
- 1. COMMUNICATION COMMUNICATION IS THEINFORMATION FLOW THAT RESULTS IN A SHARED MEANING AND COMMON UNDERSTANDING FOR BOTH, THE INFORMATION SENDER AND INFORMATION RECEIVER
- 2. PURPOSE OF COMMUNICATION FUNCTION ORIENTATION OBJECTIVES THEORETICAL AND RESEARCH FOCUS 1. EMOTIVE F INCREASING SATISFACTION; ACCEPTANCE OF CONFLICT RESOLUTION; ORGANIZATIONA TENSION REDUCTION; L ROLE ROLE DEFINITION 2. MOTIVATION INFLUENCE COMMITMENT TO POWER, AUTHORITY, ORGANIZATIONA COMPLIANCE, L OBJECTIVE REINFORCEMENT AND EXPECTANCY THEORY; BEHAVIOURAL MODIFICATION; LEARNING 3. INFORMATION TECHNOLOGICA PROVIDING DATA DECISION MAKING L NECESSARY FOR INFORMATION DECISIONS PROCESSING; DECISION THEORY 4. CONTROL STRUCTURE CLARIFYING ORGANIZATIONAL DUTIES, DESIGN AUTHORITY
- 3. PROCESS OF COMMUNICATION SENDER RECEIVER INTENDED RECEIVED MEANING OF MEANING OF COMMUNICATION COMMUNICATION ENCODING DECODING MEDIUM TRANSMISSION & RECEPTION MESSAG E
- 4. CHANNEL OF COMMUNICATION CENTRALIZED NETWORKS ALL COMMUNICATIONS ARE CONTROLLED BY MANAGER (INDIVIDUAL IN CIRCLE) WHEEL Y CHAIN
- 5. DECENTRALIZED NETWORKS NO ONEINDIVIDUAL CONTROLS THE COMMUNICATION CIRCLE ALL CHANNEL
- 6. TYPES OF COMMUNICATION •VERBAL • NON-VERBAL
- 7. BARRIERS OF COMMUNICATION •FRAME OF REFERENCE • FILTERING • IN-GROUP LANGUAGE • OVERLOAD • SEMANTIC DIFFERENCES • STATUS DIFFERENCES • TIME PRESSURE
- 8. OVER COMING BARRIERS •EFFECTIVE TIMING • REGULATED INFORMATION FLOW • PARALLEL CHANNELS • EMPATHY • FEEDBACK • EFFECTIVE LISTENING