Collective Intelligence refers to The diversity of the team Different expertise of team members leading to the ability to solve complex problems The sum total of all skills that various team members have The ability to do well on a variety and range of tasks A committee, consisting of employees from different departments, to plan an organizational event is an example of a(n) team. Informal, problem solving Formal, problem solving Informal, cross-functional Formal, cross-functional Poter is the day-manager at a smal proprietoc-owned restaurant which used to be very subcessful but has experienced declining revenue ever since a couple of compettors moved to the next block. Most employees, including Peter, live the area and are very keen to have the restaurant succeed. However, the prepriotor seamed to be unaware of the threat posed by competitors. Peter and some other long-time emplovees formed a group io cocne up with ideas to courter the compeston, which thay then plantied to present to the proprietor. This group would best be described as a(n) team. Formal, cross-functional Informal, problem sobving Informal, cross- functional Formal, problem solying olected head of this group, whoreas Melissa is a (ust) a member. This shows Status congruence in the group. Lack of cohesion Excessive cohesion Status incongruence Accodring to the book, Team tasks include both Creativity \& Problem solving Individual \& Collective Technical (work output related) \& Social (interpersonal interactions within group) Internal (interactions within group) \& External (interactions with other organizational members) "Chairperson of committee", "project lead of the team", "secretary of the group" are examples of Positions Characteristics Norms Roles The tendency of some group members to avoid doing work assigned to them, since they ave sure that some other group members would do the work eventually, is referrod to as Synergy Soobliloafing Status incongruence Cohesiveness A rule (or standard) that team members are expected to follow is called a(n) Norm Role Policy Procedure The group development stage whore there is disagreement about what the group should do, how it should be done, and assigned roles (especially the leader) is called Norming Adjourning Forming Storming.