Collaborative Commerce
•Download as PPTX, PDF•
1 like•654 views
This document discusses collaborative commerce companies in the hospitality industry and how they are disruptive. It analyzes BlaBlaCar and Onefinestay specifically. BlaBlaCar connects drivers with empty seats to passengers, targeting the train, bus, and airline industries. Onefinestay allows people to stay in luxury homes when owners are away, targeting the luxury hotel industry. Both companies create new experiences for customers while costing less. The document also notes that hotels could list on collaborative sites or partner with such companies to penetrate that market.
Report
Share
Report
Share
Recommended
Collaborative commerce
Online Collaboration and interactions among employees, business partners, and customers of diverse firms belonging to a trading community or industry segment.
General Presentaion
The document discusses the challenges of information overload and matching consumers and advertisers. It proposes that a price comparison website could help consumers easily compare options and purchase more wisely. The website would allow consumers to enter their needs, compare rates from different advertisers, and apply directly through the site, paying advertisers a lead fee. This model aims to benefit both consumers seeking information and advertisers seeking qualified customers in a way that has not succeeded in Belgium yet. The presentation outlines plans to become the leading financial comparison site in Belgium and pitches the benefits to advertisers of reaching interested consumers at lower acquisition costs.
Gp
The document discusses the challenges of information overload and matching consumers and advertisers. It proposes that price comparison websites can help by allowing consumers to easily compare options and purchase more wisely, while also providing advertisers with qualified leads. The presentation outlines plans to launch a price comparison site in Belgium, noting the challenges of the small Belgian market but lack of existing successful sites. It promises to offer free opportunities for advertisers to provide information and pay-per-click leads at prices similar to but more effective than other advertising methods.
GoOpti - NOAH19 Tel Aviv
This document summarizes the GoOpti platform, which provides an on-demand shuttle service to transport passengers to airports. It notes that 12 million passengers worldwide struggle with unreliable, expensive, and indirect transportation options to reach airports. GoOpti addresses this problem with a mobile app that allows dynamic pricing and pooling of passengers, optimized routing, and risk management to provide a convenient, affordable, and reliable shuttle option. Since launching, GoOpti has seen strong revenue growth for partner shuttle companies and high customer satisfaction ratings, while creating opportunities for travel agencies, hotels, airlines, and businesses to arrange airport transportation. The vision is for GoOpti to become the number one airport transfer platform and transform passenger transportation.
Journey to health-Session 6-Digital Marketing
The document outlines a customer journey for a hotel focused on health and wellness. It describes initiatives at various stages: pre-stay by providing a wellness app and promotions; lobby amenities like massages and essential oils; in-destination offerings such as healthy food and fitness classes; and post-stay follow up via an app and promotions. The goal is to immerse customers in a healthy lifestyle during and after their stay through various on-site and partner activities.
One Fine Stay - NOAH12 London
Early Game Changers - Presentation by Greg Marsh, CEO of One Fine Stay at the NOAH 2012 Conference in London, Old Billingsgate on the 6th of November 2012.
Case study alpha rooms prevost typhaine
Alpha Rooms modified their digital presence across various touchpoints in the customer decision journey. This included developing a responsive website accessible on different devices, using AdWords to target customers on mobile, and leveraging social media for promotions, user generated content, and building relationships. While early traffic on smartphones and tablets grew, conversion rates were low. By implementing a new multi-screen strategy including a redesigned responsive website and mobile AdWords targeting, Alpha Rooms saw conversion rates improve by over 100% and mobile conversions increase four-fold. Their synchronized digital touchpoints amplified each other and streamlined the customer experience across platforms.
The concept iBeacon
iBeacon technology uses small, low-cost Bluetooth devices called beacons to transmit location-based messages and notifications to smartphones. Beacons can provide personalized service to hotel guests based on their profiles and location within the hotel. However, hoteliers must ensure user privacy and get permission before collecting guest data to avoid cyberstalking issues. Collecting user data through mobile interactions provides benefits like targeted promotions, personalized service, and guest guidance that can be used to create innovative new services. The document discusses using a Sephora-style app approach with iBeacons to provide customized menus, promotions and information to hotel guests based on their location within the property.
Recommended
Collaborative commerce
Online Collaboration and interactions among employees, business partners, and customers of diverse firms belonging to a trading community or industry segment.
General Presentaion
The document discusses the challenges of information overload and matching consumers and advertisers. It proposes that a price comparison website could help consumers easily compare options and purchase more wisely. The website would allow consumers to enter their needs, compare rates from different advertisers, and apply directly through the site, paying advertisers a lead fee. This model aims to benefit both consumers seeking information and advertisers seeking qualified customers in a way that has not succeeded in Belgium yet. The presentation outlines plans to become the leading financial comparison site in Belgium and pitches the benefits to advertisers of reaching interested consumers at lower acquisition costs.
Gp
The document discusses the challenges of information overload and matching consumers and advertisers. It proposes that price comparison websites can help by allowing consumers to easily compare options and purchase more wisely, while also providing advertisers with qualified leads. The presentation outlines plans to launch a price comparison site in Belgium, noting the challenges of the small Belgian market but lack of existing successful sites. It promises to offer free opportunities for advertisers to provide information and pay-per-click leads at prices similar to but more effective than other advertising methods.
GoOpti - NOAH19 Tel Aviv
This document summarizes the GoOpti platform, which provides an on-demand shuttle service to transport passengers to airports. It notes that 12 million passengers worldwide struggle with unreliable, expensive, and indirect transportation options to reach airports. GoOpti addresses this problem with a mobile app that allows dynamic pricing and pooling of passengers, optimized routing, and risk management to provide a convenient, affordable, and reliable shuttle option. Since launching, GoOpti has seen strong revenue growth for partner shuttle companies and high customer satisfaction ratings, while creating opportunities for travel agencies, hotels, airlines, and businesses to arrange airport transportation. The vision is for GoOpti to become the number one airport transfer platform and transform passenger transportation.
Journey to health-Session 6-Digital Marketing
The document outlines a customer journey for a hotel focused on health and wellness. It describes initiatives at various stages: pre-stay by providing a wellness app and promotions; lobby amenities like massages and essential oils; in-destination offerings such as healthy food and fitness classes; and post-stay follow up via an app and promotions. The goal is to immerse customers in a healthy lifestyle during and after their stay through various on-site and partner activities.
One Fine Stay - NOAH12 London
Early Game Changers - Presentation by Greg Marsh, CEO of One Fine Stay at the NOAH 2012 Conference in London, Old Billingsgate on the 6th of November 2012.
Case study alpha rooms prevost typhaine
Alpha Rooms modified their digital presence across various touchpoints in the customer decision journey. This included developing a responsive website accessible on different devices, using AdWords to target customers on mobile, and leveraging social media for promotions, user generated content, and building relationships. While early traffic on smartphones and tablets grew, conversion rates were low. By implementing a new multi-screen strategy including a redesigned responsive website and mobile AdWords targeting, Alpha Rooms saw conversion rates improve by over 100% and mobile conversions increase four-fold. Their synchronized digital touchpoints amplified each other and streamlined the customer experience across platforms.
The concept iBeacon
iBeacon technology uses small, low-cost Bluetooth devices called beacons to transmit location-based messages and notifications to smartphones. Beacons can provide personalized service to hotel guests based on their profiles and location within the hotel. However, hoteliers must ensure user privacy and get permission before collecting guest data to avoid cyberstalking issues. Collecting user data through mobile interactions provides benefits like targeted promotions, personalized service, and guest guidance that can be used to create innovative new services. The document discusses using a Sephora-style app approach with iBeacons to provide customized menus, promotions and information to hotel guests based on their location within the property.
Onefinestay
onefinestay is a London-based startup company founded in 2009 that operates in London, New York, Paris, and Los Angeles. They provide short-term housing rentals by connecting homeowners with travelers and handling all customer service, allowing homeowners to occasionally rent their homes when unoccupied. Bookings can be made up to two years in advance online or via phone, and payment is made in full upon booking by credit or debit card to cover the stay and potential charges.
Onefinestay - NOAH14 London
Travel - Presentation by Greg Marsh, CEO of Onefinestay at the NOAH 2014 Conference in London, Old Billingsgate on the 14th of November 2014.
Intr. of marriott brands
Marriott International is the leading global lodging company with over 4,200 properties across 79 countries and territories. It offers a wide portfolio of brands across different price points and lifestyles. Some of Marriott's most frequently visited destinations include properties in Dubai, Europe, Asia, Australia, and North America. Marriott continues to expand with recently launched and upcoming properties. The document also provides details on Marriott Rewards, their loyalty program, and benefits for different elite membership tiers.
ACCOR_FRHI_OB
This document provides an overview of AccorHotels S.A., a large multinational hospitality company based in Paris, France. It discusses Accor's corporate profile and history, leadership under CEO Sebastien Bazin, recent acquisitions including Fairmont Raffles Hotels International, synergies created through mergers and acquisitions, and a SWOT analysis. AccorHotels aims to be a leader in digital hospitality through an integrated plan focusing on customer experience, mobility, and business intelligence. The company owns 3900 properties across 100 countries and generates annual revenue of €5.4 billion under its portfolio of hotel brands.
Airbnb and the Hotel Industry
This document discusses Airbnb and its impact on the hotel industry. It begins by defining the sharing economy and how Airbnb fits within that trend. It then summarizes Airbnb's business model, rapid growth, and key reasons for its success, which include meeting consumer needs for value, personalization, and empowerment. The document also outlines some of the challenges Airbnb faces, such as regulation and competition from sites focused on luxury rentals, family travel, or hotel services. In conclusion, while Airbnb is disruptive to the hotel industry, hotels are working to address consumer trends and fight back with enhanced loyalty programs and personalized offers.
Collaborative Commerce
A quick explanation of what is C-Commerce with a focus on some hospitality industry companies concerned.
Collaborative Commerce
A quick explanation of what is C-Commerce with a focus on some hospitality industry companies concerned.
Collaborative Commerce
Collaborative commerce involves electronic collaboration between business partners and organizations using inter-organizational information systems in real-time. It optimizes supply and distribution channels to capitalize on the global economy and new technologies efficiently. Examples of collaborative commerce companies in hospitality include ridesharing services like Blabla car and Uber, car rental services like Flightcar, homesharing services like Airbnb, and boat rental companies like Sailsharing. These companies disrupt traditional industries by implementing new business models that connect individuals directly through sharing assets and services, making offerings more accessible and affordable.
Collaborative commerce
Collaborative commerce utilizes internet technology to promote collaboration between businesses. It provides benefits like optimized processes, improved transparency, innovation, reduced time-to-market, increased customer satisfaction and a focus on core competencies. Airbnb represents a collaborative platform that is disrupting the traditional hospitality model by allowing people to share their homes. Lyft is another example that provides an affordable alternative to taxis through ride sharing. While hotels and sites like Airbnb both provide accommodations, their price structures, target customers, and tax/regulatory environments differ.
Collaborative commerce
This document discusses collaborative commerce and disruptive innovation in the hospitality industry. It provides examples of how BlaBlaCar and Onefinestay disrupt traditional transportation and luxury accommodation through peer-to-peer sharing networks that connect individuals, allow customers to pay less, and change customer habits. Hotels can participate by listing properties or renting staff and services, while services like BnBSitter manage rentals and provide concierge support to reduce owner stress and effort. The collaborative economy succeeds through networking, shared ownership, inspiration, support and economies of scale.
Digital Marketing - Ritesh Kumar Bhanu
tart your career in digital marketing with our guide. Digital marketing consist of many different fields like SEO, Google Ads, Social Media, Email Marketing to choose.
Sustainability: People, Prosperity and the Environment
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted was sustainability;
In this session, we will cover what hotels can do in terms of being a sustainable business through its management of people, business models, and environmental standards.
This webinar will feature;
Michael Ros, Co-Founder and CEO @Bidroom
Cláudia Lisboa, Technical Coordinator @UNWTO
Christof Burgbacher, Founder, and Managing Director @Consulting-Elementerre
The webinar is being moderated by Simon Lehmann, former president of Phocuswright and CEO / Co-Founder
@AJL Consulting GmbH, who is a world-leading expert and opinion leader in the online travel industry.
Visit www.imeethotel.com/webinar for more information and future events
Collaborative commerce
Collaborative commerce allows for electronic collaboration between business partners and organizational employees through a joint online platform. Companies like AirBnB and Uber create businesses through unused inventory, like AirBnB allowing individuals to earn revenue from unused living spaces. AirBnB specifically started in 2008 and disrupted the hospitality sector by allowing users to book rooms and flats from individuals worldwide, appealing to younger generations. It creates a win-win situation for both those lending and borrowing spaces.
Collaborative Economy
The document discusses collaborative commerce and how it enables people to create and share physical goods. It provides examples of disruptive innovations like Airbnb, which allows people to rent out unused living spaces, offering cheaper alternatives to hotels. Other examples discussed are Housetrip, one of the largest holiday rental websites, and BnbSister, which allows people to rent out their flat during unoccupied periods. The collaborative economy is succeeding by focusing on simplicity, creating new markets and behaviors, offering lower prices, and providing authentic cultural experiences.
Car Rentals via Travelauto
Travelauto.com is a platform that connects customers with car rental, limousine, and cab companies. It aims to offer both the best service providers and fair market prices. The platform benefits both customers and service providers by allowing one-to-one connections and giving service providers access to global markets and innovative marketing tools. Travelauto's vision is to become the world's largest portal for travel transportation that helps customers choose the best service provider at fair prices. Its mission is to build a global network of transportation services and directly engage them with customers through reviews and ratings on its website.
29 September Greater Manchester Business Week Travel Counsellors profi
Travel Counsellors is an independent travel company based in Manchester that provides customized vacation and business travel packages through over 1,500 home-based travel agents. The company has seen a 22% increase in revenue over the past year to £166 million due to investments in new technology that allow agents to design personalized trips. Travel Counsellors uses an in-house booking system that empowers agents to choose flights, hotels, and other travel components without going through third-party providers. The company aims to continue growing by recruiting more franchise agents, expanding internationally, and enhancing their digital services and customer relationships through new technologies.
The Future of Retail & Consumer Behaviour
Keynote for Colruyt Group for an innovation / R&D inspiration meeting about the coming changes in consumer technology and the impact they have on retail and point-of-sales interaction.
Session 2
Collaborative commerce, or C-commerce, involves optimizing supply and distribution channels to capitalize on the global economy and new technologies. It allows businesses to shift from a focus on production and sales to integrating with other businesses. For the hospitality industry, examples of collaborative commerce platforms include Airbnb, which offers cheaper private accommodations booked through a smartphone app, and Uber Pool, which allows people to share rides at a lower price. These platforms are competitors to traditional hotels and taxis but provide more options for customers. Hotels will need to adapt to these new collaborative accommodation providers.
C commerce
Collaborative commerce involves optimizing supply and distribution channels to capitalize on the global economy and use technology efficiently. Examples of c-commerce companies include AirBnB, One Fine Stay, Uber, and Lyft, which are disrupting markets by providing alternative options for lodging and transportation at lower costs. Hotels should work with these c-commerce companies to provide complementary services rather than seeing them as competitors, in order to remain relevant in this changing business environment where consumers value practicality, affordability, and quality. Collaborative commerce models like AirBnB and BNB Sitters are succeeding by meeting these new consumer demands through innovative, disruptive business models.
E commerce in Tourism
The document discusses how e-commerce has affected various sectors of the tourism and hospitality industry. It notes that the internet has provided new opportunities for these industries to market and distribute their products directly to customers. Specifically, it describes how airlines, cruise lines, hotels, and rental car companies have established online booking and marketing presences to reduce costs and better serve customers.
The future of financial services marketing communications
Lexden's presentation made to the PROTECT (life, health and payment insurance forum) in response to FCA consultation paper. Covering how marketing communications will change to meet consumers changing needs
More Related Content
Viewers also liked
Onefinestay
onefinestay is a London-based startup company founded in 2009 that operates in London, New York, Paris, and Los Angeles. They provide short-term housing rentals by connecting homeowners with travelers and handling all customer service, allowing homeowners to occasionally rent their homes when unoccupied. Bookings can be made up to two years in advance online or via phone, and payment is made in full upon booking by credit or debit card to cover the stay and potential charges.
Onefinestay - NOAH14 London
Travel - Presentation by Greg Marsh, CEO of Onefinestay at the NOAH 2014 Conference in London, Old Billingsgate on the 14th of November 2014.
Intr. of marriott brands
Marriott International is the leading global lodging company with over 4,200 properties across 79 countries and territories. It offers a wide portfolio of brands across different price points and lifestyles. Some of Marriott's most frequently visited destinations include properties in Dubai, Europe, Asia, Australia, and North America. Marriott continues to expand with recently launched and upcoming properties. The document also provides details on Marriott Rewards, their loyalty program, and benefits for different elite membership tiers.
ACCOR_FRHI_OB
This document provides an overview of AccorHotels S.A., a large multinational hospitality company based in Paris, France. It discusses Accor's corporate profile and history, leadership under CEO Sebastien Bazin, recent acquisitions including Fairmont Raffles Hotels International, synergies created through mergers and acquisitions, and a SWOT analysis. AccorHotels aims to be a leader in digital hospitality through an integrated plan focusing on customer experience, mobility, and business intelligence. The company owns 3900 properties across 100 countries and generates annual revenue of €5.4 billion under its portfolio of hotel brands.
Airbnb and the Hotel Industry
This document discusses Airbnb and its impact on the hotel industry. It begins by defining the sharing economy and how Airbnb fits within that trend. It then summarizes Airbnb's business model, rapid growth, and key reasons for its success, which include meeting consumer needs for value, personalization, and empowerment. The document also outlines some of the challenges Airbnb faces, such as regulation and competition from sites focused on luxury rentals, family travel, or hotel services. In conclusion, while Airbnb is disruptive to the hotel industry, hotels are working to address consumer trends and fight back with enhanced loyalty programs and personalized offers.
Viewers also liked (6)
Similar to Collaborative Commerce
Collaborative Commerce
A quick explanation of what is C-Commerce with a focus on some hospitality industry companies concerned.
Collaborative Commerce
A quick explanation of what is C-Commerce with a focus on some hospitality industry companies concerned.
Collaborative Commerce
Collaborative commerce involves electronic collaboration between business partners and organizations using inter-organizational information systems in real-time. It optimizes supply and distribution channels to capitalize on the global economy and new technologies efficiently. Examples of collaborative commerce companies in hospitality include ridesharing services like Blabla car and Uber, car rental services like Flightcar, homesharing services like Airbnb, and boat rental companies like Sailsharing. These companies disrupt traditional industries by implementing new business models that connect individuals directly through sharing assets and services, making offerings more accessible and affordable.
Collaborative commerce
Collaborative commerce utilizes internet technology to promote collaboration between businesses. It provides benefits like optimized processes, improved transparency, innovation, reduced time-to-market, increased customer satisfaction and a focus on core competencies. Airbnb represents a collaborative platform that is disrupting the traditional hospitality model by allowing people to share their homes. Lyft is another example that provides an affordable alternative to taxis through ride sharing. While hotels and sites like Airbnb both provide accommodations, their price structures, target customers, and tax/regulatory environments differ.
Collaborative commerce
This document discusses collaborative commerce and disruptive innovation in the hospitality industry. It provides examples of how BlaBlaCar and Onefinestay disrupt traditional transportation and luxury accommodation through peer-to-peer sharing networks that connect individuals, allow customers to pay less, and change customer habits. Hotels can participate by listing properties or renting staff and services, while services like BnBSitter manage rentals and provide concierge support to reduce owner stress and effort. The collaborative economy succeeds through networking, shared ownership, inspiration, support and economies of scale.
Digital Marketing - Ritesh Kumar Bhanu
tart your career in digital marketing with our guide. Digital marketing consist of many different fields like SEO, Google Ads, Social Media, Email Marketing to choose.
Sustainability: People, Prosperity and the Environment
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted was sustainability;
In this session, we will cover what hotels can do in terms of being a sustainable business through its management of people, business models, and environmental standards.
This webinar will feature;
Michael Ros, Co-Founder and CEO @Bidroom
Cláudia Lisboa, Technical Coordinator @UNWTO
Christof Burgbacher, Founder, and Managing Director @Consulting-Elementerre
The webinar is being moderated by Simon Lehmann, former president of Phocuswright and CEO / Co-Founder
@AJL Consulting GmbH, who is a world-leading expert and opinion leader in the online travel industry.
Visit www.imeethotel.com/webinar for more information and future events
Collaborative commerce
Collaborative commerce allows for electronic collaboration between business partners and organizational employees through a joint online platform. Companies like AirBnB and Uber create businesses through unused inventory, like AirBnB allowing individuals to earn revenue from unused living spaces. AirBnB specifically started in 2008 and disrupted the hospitality sector by allowing users to book rooms and flats from individuals worldwide, appealing to younger generations. It creates a win-win situation for both those lending and borrowing spaces.
Collaborative Economy
The document discusses collaborative commerce and how it enables people to create and share physical goods. It provides examples of disruptive innovations like Airbnb, which allows people to rent out unused living spaces, offering cheaper alternatives to hotels. Other examples discussed are Housetrip, one of the largest holiday rental websites, and BnbSister, which allows people to rent out their flat during unoccupied periods. The collaborative economy is succeeding by focusing on simplicity, creating new markets and behaviors, offering lower prices, and providing authentic cultural experiences.
Car Rentals via Travelauto
Travelauto.com is a platform that connects customers with car rental, limousine, and cab companies. It aims to offer both the best service providers and fair market prices. The platform benefits both customers and service providers by allowing one-to-one connections and giving service providers access to global markets and innovative marketing tools. Travelauto's vision is to become the world's largest portal for travel transportation that helps customers choose the best service provider at fair prices. Its mission is to build a global network of transportation services and directly engage them with customers through reviews and ratings on its website.
29 September Greater Manchester Business Week Travel Counsellors profi
Travel Counsellors is an independent travel company based in Manchester that provides customized vacation and business travel packages through over 1,500 home-based travel agents. The company has seen a 22% increase in revenue over the past year to £166 million due to investments in new technology that allow agents to design personalized trips. Travel Counsellors uses an in-house booking system that empowers agents to choose flights, hotels, and other travel components without going through third-party providers. The company aims to continue growing by recruiting more franchise agents, expanding internationally, and enhancing their digital services and customer relationships through new technologies.
The Future of Retail & Consumer Behaviour
Keynote for Colruyt Group for an innovation / R&D inspiration meeting about the coming changes in consumer technology and the impact they have on retail and point-of-sales interaction.
Session 2
Collaborative commerce, or C-commerce, involves optimizing supply and distribution channels to capitalize on the global economy and new technologies. It allows businesses to shift from a focus on production and sales to integrating with other businesses. For the hospitality industry, examples of collaborative commerce platforms include Airbnb, which offers cheaper private accommodations booked through a smartphone app, and Uber Pool, which allows people to share rides at a lower price. These platforms are competitors to traditional hotels and taxis but provide more options for customers. Hotels will need to adapt to these new collaborative accommodation providers.
C commerce
Collaborative commerce involves optimizing supply and distribution channels to capitalize on the global economy and use technology efficiently. Examples of c-commerce companies include AirBnB, One Fine Stay, Uber, and Lyft, which are disrupting markets by providing alternative options for lodging and transportation at lower costs. Hotels should work with these c-commerce companies to provide complementary services rather than seeing them as competitors, in order to remain relevant in this changing business environment where consumers value practicality, affordability, and quality. Collaborative commerce models like AirBnB and BNB Sitters are succeeding by meeting these new consumer demands through innovative, disruptive business models.
E commerce in Tourism
The document discusses how e-commerce has affected various sectors of the tourism and hospitality industry. It notes that the internet has provided new opportunities for these industries to market and distribute their products directly to customers. Specifically, it describes how airlines, cruise lines, hotels, and rental car companies have established online booking and marketing presences to reduce costs and better serve customers.
The future of financial services marketing communications
Lexden's presentation made to the PROTECT (life, health and payment insurance forum) in response to FCA consultation paper. Covering how marketing communications will change to meet consumers changing needs
eCommerce Introduction Hossam Shaker
The document discusses eCommerce in the travel industry. It begins with definitions of key terms like the world wide web, eBusiness, and eCommerce. It then explains the importance of eCommerce, highlighting growth in online travel markets and tour operators shifting focus to eCommerce. The types of eCommerce are described, including B2B, B2C, C2B, C2C. It outlines how eCommerce works and the advantages and disadvantages. Finally, it provides guidance on how travel companies can establish an eCommerce presence, including building yield teams, customizing services, and ensuring competitiveness on websites.
Digital Transformation of the Guest Experience by Brian Solis
The digital transformation of the hotel guest experience will be a major competitive advantage for hoteliers according to this new report from Sabre Corporation (NASDAQ: SABR) in cooperation with Brian Solis.
In this new study, we investigate the market challenges facing the industry. We interviewed hotel executives from around the world to better understand the technology, challenges and trends that factor into their guest experience strategy. This report will ultimately guide you in architecting the modern guest experience.
What's Inside:
The modern guest experience blueprint
Behind the scenes + exclusive executive interviews of top hospitality brands
Challenges hospitality brands face + how to overcome them
What separates traditional brands from modern brands
Download this report to learn how you can lead change within your brand and how to overcome common hurdles including legacy systems and technologies, silos, inadequate customer journeys + outdated guest perspectives and UX.
The future of hospitality is clear: Customer experience is the make-or-break factor for hoteliers. Will it be your downfall or your competitive advantage?
digital and human.pdf
This document discusses how banks can blend digital and human interactions to provide superior customer experiences. It argues that an optimal approach is to use digital channels for routine tasks while reserving human interactions for complex issues where empathy is important. The key is providing consistency across channels and choices over how and when customers interact digitally or in-person. Technology like AI can power digital tools to give relationship managers insights into customers so they can proactively address needs, while also freeing up time for human interactions focused on complex issues. An effective hybrid model balances these digital and human strengths to improve customer satisfaction and loyalty.
InsurTech & The Sharing Economy - An Insurance Market Perspective
On 5th & 6th April EXEC Berlin conducted a conference on the worlds of FinTech & InsurTech. I shared my point of view from an InsurTech Sharing Economy view point.
Similar to Collaborative Commerce (20)
Sustainability: People, Prosperity and the Environment
Sustainability: People, Prosperity and the Environment
29 September Greater Manchester Business Week Travel Counsellors profi
29 September Greater Manchester Business Week Travel Counsellors profi
The future of financial services marketing communications
The future of financial services marketing communications
Digital Transformation of the Guest Experience by Brian Solis
Digital Transformation of the Guest Experience by Brian Solis
InsurTech & The Sharing Economy - An Insurance Market Perspective
InsurTech & The Sharing Economy - An Insurance Market Perspective
Recently uploaded
4 Benefits of Partnering with an OnlyFans Agency for Content Creators.pdf
In the competitive world of content creation, standing out and maximising revenue on platforms like OnlyFans can be challenging. This is where partnering with an OnlyFans agency can make a significant difference. Here are five key benefits for content creators considering this option:
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
2022 Vintage Roman Numerals Men Rings
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
Digital Marketing with a Focus on Sustainability
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
Best practices for project execution and delivery
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
TIMES BPO: Business Plan For Startup Industry
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
The latest Heat Pump Manual from Newentide
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
Call8328958814 satta matka Kalyan result satta guessing
Satta Matka Kalyan Main Mumbai Fastest Results
Satta Matka ❋ Sattamatka ❋ New Mumbai Ratan Satta Matka ❋ Fast Matka ❋ Milan Market ❋ Kalyan Matka Results ❋ Satta Game ❋ Matka Game ❋ Satta Matka ❋ Kalyan Satta Matka ❋ Mumbai Main ❋ Online Matka Results ❋ Satta Matka Tips ❋ Milan Chart ❋ Satta Matka Boss❋ New Star Day ❋ Satta King ❋ Live Satta Matka Results ❋ Satta Matka Company ❋ Indian Matka ❋ Satta Matka 143❋ Kalyan Night Matka..
Business storytelling: key ingredients to a story
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
永久可查学历认证【微信：A575476】【(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
一比一原版新西兰奥塔哥大学毕业证（otago毕业证）如何办理
一模一样【微信：A575476】【新西兰奥塔哥大学毕业证（otago毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
Best Forex Brokers Comparison in INDIA 2024
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Transport Solution
The Genesis of BriansClub.cm Famous Dark WEb Platform
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
Profiles of Iconic Fashion Personalities.pdf
The fashion industry is dynamic and ever-changing, continuously sculpted by trailblazing visionaries who challenge norms and redefine beauty. This document delves into the profiles of some of the most iconic fashion personalities whose impact has left a lasting impression on the industry. From timeless designers to modern-day influencers, each individual has uniquely woven their thread into the rich fabric of fashion history, contributing to its ongoing evolution.
Part 2 Deep Dive: Navigating the 2024 Slowdown
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Digital Transformation Frameworks: Driving Digital Excellence
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Recently uploaded (20)
4 Benefits of Partnering with an OnlyFans Agency for Content Creators.pdf
4 Benefits of Partnering with an OnlyFans Agency for Content Creators.pdf
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Collaborative Commerce
- 1. Collaborative Commerce Benintendi Lorine & Prevost Typhaine MBA 2A Mrs. Craig course
- 2. Definition “Optimization of supply and distribution channels in order to capitalize upon the global economy and use new technology efficiently.”
- 3. Collaborative commerce companies in hospitality Blablacar Onefinestay
- 4. What does disruptive innovation mean? « It is a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors » By Clayton Christensen
- 5. How is each company disruptive? Blablacar BlaBlaCar connects drivers traveling with available seats with passengers looking for a means of transport. It is a disruptive company because : It targets train, bus and plane customers It steals customers from transport companies It readucates customers in doing things differently
- 6. Onefinestay Onefinestay offers customers to stay in a luxury accomodation while its owners are not using it. It is a disruptive company because : It steals customers from luxury hospitality industry It creates a new experience by living « in the shoes » of the owners Customers have more while paying less It readucates customers in doing things differently How is each company disruptive?
- 7. Is there a role for hotel companies in collaborative accommodation providers? YES Independent hotels can list themselves on collaborative commerce sites Big hotel chains can penetrate the market by renting their staff and services instead of selling their rooms only. Example with the partnership between BeMate and RoomMate
- 8. What does BnBSitter permit owners to do? They take care of : Renting your appartment Welcoming travellers Offering concierge services : sightseeings, restaurants... They permit owners to : Rent their accommodation without stress Not take care about extra services Make money without being too much invested
- 9. Summary - why is the collaborative economy succeeding? Networking Inspiration and support Shared ownership Economies of scale