Etisbew, an offshore ColdFusion Application development company is committed to provide high quality support, consulting and maintenance services to business partners from all around the world

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SERVICES PRESENTATION

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ETG - Overview

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ColdFusion Practice Overview
 Extensive experience in handling varied CF environments for different clients.
 Wide Range of CF clients across the world making use of our Global delivery centers
Resources and Project Management.
 Knowledge on multiple CF frameworks ensuring the client to choose accordingly based
on the requirement.
 Team of Adobe Certified ColdFusion Programmers with over a decade of experience
supporting Various CF based Products across multiple domains.
Etisbew ColdFusion Application Development and Support Practice

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ColdFusion Services
• Upgrading custom
business applications and
products from older
versions of ColdFusion.
• Upgrading hosting
infrastructure to suit the
upgraded application.
• Upgrade legacy CF based
applications to latest UI /
Mobile responsive
applications.
• Team of experts across
multiple technologies and
good understanding of
Migration challenges.
• Expertise to integrate
native ColdFusion business
applications with other
third party applications via
Restful services.
• Complete migration of CF
based applications into
Dot Net / other possible
technologies.
• Full scale development
services covering the
entire SDLC.
• Wire framing and
prototyping for new
application ideas.
• User interface and
interaction design
• Certified ColdFusion
consultants with
experience across
various CF
frameworks.
• Providing L1/L2/L3
levels of support on
CF applications.
• Faster identification
of causes of
performance and
stability issues.
• Review of code and
refactoring
• Analysis of memory-
usage and tuning
thread-usage.
• ColdFusion Updater and
hotfix assistance;
• Expertise in Clustering /
failover and disaster
recovery
• Hands on Experience in Up-
gradation and Migration
• Implementation and
complete Hosting design for
Performance Optimization.

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Technology Stack

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Global Delivery Model

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Our Application Support Model

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Customer Support Model

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Etisbew understands the typical pain points of companies like yours working in collaborating and working with extended technology
teams. With so many years of experience, Etisbew has come up with a unique working process that is able to mitigate the possible
risks of the Extended Team model. Here are some of the major pain points and how Etisbew is able to handle them.
How is the communication headache handled?
Irrespective of the location of the extended team, all our teams are equipped with internationally reachable
phones along with full time availability on Instant messengers like Google Talk and Skype and of course on
emails. Teams can also be reached for online conferences via WebEx sessions. We also have the practice of
creating group email id for each project team so it becomes easy for our end clients to communicate with full
team whenever required.
Will there be any overlap on a daily basis to work with the extended team?
Etisbew has more than a decade of experience in working on the extended team model where in dedicated
technology resources are deployed on client accounts. Depending on each client need, we formulate a team
that ensures that there is a reasonable coverage during the client time zone to facilitate daily discussions with
the Engagement Manager and the team members, conduct online conferences for explaining requirements,
taking updates from the team etc.
Addressing Your Pain Points

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Addressing Your Pain Points (Contd….)
How is the extended team managed or anchored?
Etisbew has several Client Engagement managers whose primary role is to manage the extended teams
deployed for our end clients. The Engagement manager is the single point of contact between the client
stake holders and the extended team and is primarily responsible for ensuring project success, timely
deliverables and taking care of any red flags during the course of execution of the projects.
What if you need some cross technology skills?
Etisbew have technology teams like Dot Net, ColdFusion, PHP, JAVA and mobile. We also have web
developers who are highly expertized in working with PSDs, converting into html, scripting and jQuery etc. To
support this core web development team, we have in-house teams comprising of User Interface designers,
2D and 3D animators, usability experts and also other. So depending on the exact needs demanded by the
project, Etisbew can deploy necessary people.
Do you follow any project management process and systems to handle production support issues?
The teams at Etisbew are well versed in using popular project management systems like Share Point, JIRA,
Red mine etc. Apart from the in-house systems, depending on specific need of the end client we also adopt
to Project Management systems used by our clients.

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ThankYou!