dsafffffffffffff

1. Coaching and Counseling

2. Introduction:
 Counseling and coaching are viewed as
developmental programs and are considered positive
approaches in aligning employee behavior with
employer’s expectations, goals and organizational
vision, an element of a continuing process of
employee discipline.

3. Counseling

4. Definition: Counseling
 Employee Counseling is defined as a discussion
between the employer and the employee about the
real or perceived performance deficiency or job-
related behavior; the employee's perception of the
identified behavior and the employer’s involvement
in helping the employee correct these behaviors; and
the employee's attempt to reduce or eliminate the
misconduct or incompetence.

5. Advantages of counseling:
 It is a better form of
caring.
 Listening to frustrations
of employees makes
managers express
empathy and sympathy
 Giving sound advice and
counsel, emits positive
vibrations and give out
sparks of wisdom

6. Advantages of counseling:
 It empowers the soul
and inspires the heart
 What is motivated and
inspired is not only the
physical aspect but also
the hear and the spirit
of a person

7. Advantages of counseling:
 It reduces pressures on
self-esteem
 A self-esteem that
suffered a series of
traumatic pressures
needs some form or
revival and revitalization.

8. Advantages of counseling:
 It heals the wounds of
past disappointments
 Counseling provides
healing process to
remedy all these pains

9. Advantages of counseling:
 It is a powerful means
of team-building
 Counselor and counselee
spend time together and
share information.
 Powerful means to build
strong relationship

10. Advantages of counseling:
 A powerful mechanism
to empower the
organization
 Once pains of employees
are healed and cured,
people can unleash
positive energies and
constitute a power that
can create strong values
to the entire
organization.

11. Steps in counseling:
 Listen, observe and analyze.
 Empathize
 Identify the problems / issues
 Generate the alternatives
 Assess each alternative
 Let the person choose his alternative
 Assist the person in implementing it

12. Coaching

13. Coaching
 Coaching is a process where a peer or
manager works with an employee to motivate
her, help develop her skills and provide
reinforcement and feedback

14. Advantages of Coaching:
 It is a form of caring.
 Whenever managers and
supervisors coach, they
give something of
themselves to the
employee.
 They express a concrete
form of concern, caring,
loving

15. Advantages of Coaching:
 It is an effective approach
at empowerment
 It gives them preparation
and the confidence to just
do it and achieve what are
expected of them.
 Before employees are
expected to deliver results,
they should be equipped
with the needed skills to do
their jobs.

16. Advantages of Coaching:
 It is a means of
strengthening the mental
faculties.
 This shall train the mind to
think as much as the
muscle to perform the task.
 People who are coached or
mentored are expected to
think better and do more.

17. Advantages of Coaching:
 It is a way of enhancing
physical ability
 It is a way of building up
physical capabilities,
strengthen their stamina,
sharpen their skills and
improve knowledge
level.

18. Advantages of Coaching:
 It is a team-building
mechanism
 The relationship share
hours of working
together, and solve
problems jointly. They
consult, discuss and
collaborate.

19. Advantages of Coaching:
 It is a way of
democratizing power.
 To create a really
powerful organization,
every single member of
the organization should
have more knowledge
and more competence.

20. Advantages of Coaching / Mentoring:
 It is a way of strengthening the whole
organization
 When even the lowliest clerk has competence, the
whole organization stands to benefit.
 Whenever one resigns or retires, another equally
competent guy is ready to take over.
 The organization will not crumble when one leaves
because everyone is ready to fill the gap.

21. Steps in Coaching
 Let the employee observe how you work
 Break up the work into steps
 Explain the rationale for each step
 Allow the employee to do it step by step
 Allow the employee to identify successes and
improvement ideas
 Allow the employee to formulate improvement steps
 Assist the employee in perfecting his work.