The document provides guidelines for writing concise business emails. Key points include: - Write emails concisely and include only important information so as not to waste the reader's time. - Business emails should be written differently than personal emails and require more formality. - Common guidelines across articles are to write emails concisely, include the email subject, and differentiate between business and personal email styles.

1. Person1;
A.
What are the major points in the articles you see above?
You should write e-mail concisely.
B.
Why are these articles important? Write 5 major points in the articles that are important. Write in your
own words.
Because the other party who sends e-mail doesn't need extra information, you should write only
important points.
My impression seems to be good for the other party.
You do not waste the time of the other party who sends e-mail.
To make the answer to the e-mail easy to write.
You should doesn't write subjective information.
C.
Explain 5 reasons why one should read the above articles when preparing to write an important
business e-mail on a any topic? Write in your own words.
You should reduce the failure.
You should know the difference because the writing of business e-mail and private e-mail is different.
Because there is decided writing in the business e-mail.
You should do not lack the check on the article of mine.
You must not write an impolite sentences to e-mail.
D.
Write a paragraph explaining the common guidelines that you find in all the three articles above. Write
in your own words.
First, you should write e-mail concisely. Because you should reduce the failure to e-mail and you must
not write an impolite sentences to e-mail, so you should check your sentences.
Second, you have to write subject of e-mail. Because you must clarify the contents of e-mail.
Finally, Private mail and the business e-mail are quite different, so you should get a lot of information
about business e-mail, by doing this you will be able to survive in the world of the business.
Person2;
A.
You write e-mail concisely because your reader don't read your e-mail if your e-mail have too much
information. First, you should write the sentence of brief salutation to your reader. You should write
your name and your telephone number to the signature of the e-mail. It is important to consider your
reader's feeling.
B.
Hi Mr.---,
Thank you for mailing us a bug report regarding the Format module.
You are entirely justified in expecting us to fix it right away.
I am sorry that you were inconvenienced and I hope to have your continued patronage.
Sincerely yours,
---- Technical Department

2. C.
I can't study hard. That is why I failed the examination.
D.
If you write personal e-mail,
(1)you can write your e-mail as if you are speaking to the person.
(2)you can use salutation such as !HD ear ---!I.
(3)you can write variety information.
(4)you should not write your telephone number.
(5)you should not write your signature.
Person3;
A.
B.
C.
Write down the definition of 5 major key words that are used in the concept map.
Simple is that reader can read mail so easy.
Concise is that reader can see easy.
True is that do not tell a lie in business e-mail.

3. Key point is that an important part is made easy to see.
brief is that can easy to read to see.
D. Write down three major questions that might explain the major argument or information in the three
articles you see above.
1 Write useful subject
2 Write sentence is simple and concise.
3 Put the key point of your message.