The document discusses the global cloud ITSM (information technology service management) market. It provides an overview of cloud ITSM and how it focuses on efficiently delivering and managing IT services to customers. The global cloud ITSM market is expected to grow to over $12.5 billion by 2026 at a CAGR of 21.2%. The market is segmented by vertical, component, region, and includes analysis of key players, solutions, services, and growth drivers. Research methodology includes both primary and secondary research to calculate market size.

1. Cloud ITSM Market Size, Share, Industry Trends, Business Revenue Forecast Statistics
and Growth Prospective | COVID-19 Impact
Market Research Engine has published a new report titled as “Cloud ITSM Market Size, By
Vertical (BFSI, IT & Telecommunication, Retail & Consumer Goods), By Component
(Solutions (Service Portfolio Management, Configuration &Change Management,
Operations & Performance Management), Services), By Region, Market Analysis Report,
Forecast 2021-2026-Executive Data Report.’’
The term Cloud ITSM stands for cloud information technology service management. The
management services include the activities of organizing processes, supporting procedures,
implementation of policies that are being performed by the enterprises and corporations to plan,
design, deliver, operate and control the ITSM services which are provided to the customer. The
Cloud ITSM focuses thereon services which offered to the customer that results in the fulfilment
of consumers need. The management services approach, identical it system management and
network management. The Cloud ITSM services provide benefits like higher efficiency and
profitable business to its end users. Cloud-based expertise and services are selected for a
business reason by most of the association thanks to rise in usage of smart phones and tablets,
which actually enable people to figure distantly. With the help of cloud-based ITSM, several
associations are going ahead towards BYOD movement, which lets the whole user access
managerial information and resources from the various place. Cloud-based ITSM generates
precision to value added services and fulfilling business requirements by ensuring high-class
solutions. Cloud-based ITSM is that the latest way of contributing thereto and industry services
with no location deployment of the system thus decreasing setup charge, which assists in running
and maintenance of backend communications. The three service plans utilized in cloud-based
ITSM are demand management and financial management and portfolio management. These
services are efficiently utilized for workload and price estimation to satisfy the quickly rising
workload demand. Cloud-based ITSM owing to progress an existing service or to execute the
newest service.
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The global Cloud ITSM market is expected to grow more than US$ 12.5 billion by 2026, at a
Compound Annual Growth Rate (CAGR) of 21.2% during the forecast period.
Global Cloud ITSM market is segmented based on the vertical as, IT & Telecommunication,
BFSI, Retail & Consumer Goods. On the basis of Component, the global Cloud ITSM market is
segregated as Solutions, Service Portfolio Management, Configuration &Change Management.
Global Cloud ITSM market report covers various regions including North America, Europe, Asia
Pacific, and Rest of World. The regional Cloud ITSM market is further bifurcated for major
countries including U.S., Canada, Germany, UK, France, Italy, China, India, Japan, Brazil, South
Africa and others.
ResearchMethodology:

2. To calculate the market size, the report considers the revenue generated from the sales of Cloud
ITSM market manufacturers. The revenue generated from the sales of Cloud ITSM manufacturer
has been calculated through primary and secondary research.
The market size estimation also considered leading players revenues as part of triangulation The
key players considered ServiceNow (US), HPE (US), IBM (US), BMC Software (US), CA
Technologies (US),Cherwell Software (US), Ivanti (US),Citrix Systems (US), Hornbill (UK),
Axios Systems (US),Efecte (Finland), ManageEngine (US), EasyVista (US),Atlassian
(Australia), Alemba (UK),SysAid (Israel),Microsoft (US),LogMein (US), Micro Focus (UK),
and Freshworks (US). Availability Services among others operating in the Cloud ITSM market
across the globe identified through secondary research and a corresponding detailed analysis of
the top vendors in the market. The market size calculation also includes types of segmentation
determined using secondary sources and verified through primary sources.
The Cloud ITSM Market has been segmented as below:
Cloud ITSM Market, By Vertical
 Telecommunications
 It and Ites
 Manufacturing
 Media and Entertainment
 Retail and Consumer Goods
 Travel and Hospitality
 Banking, Financial Services, and Insurance
 Government and Public Sector
 Healthcare and Life Sciences
 Others
Cloud ITSM Market, By Component
 Services
 Solutions
Cloud ITSM Market, By Solution
 Operations and Performance Management
 Dashboard Reporting and Analytics
 Service Portfolio Management
 Configuration and Change Management
 Service Desk Software
Cloud ITSM Market, By Service
 Professional Services
 Managed Services

3. Cloud ITSM Market, By Organization Size
 Large Enterprises
 Small and Medium-Sized Enterprises
Cloud ITSM Market, By Region
 North America
 Europe
 Asia Pacific
 Rest of World
Report scope:
The global Cloud ITSM market report covers detailed study with the underlying influencing
factors for the variations in the industry growth trends. The report scope includes market analysis
on regional as well as country level.
Reasons to Buy this Report:
 Gain comprehensive insights on the industry trends
 Identify industry opportunities and key growth segments
 Obtain complete market study on the Cloud ITSM market
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market-size
Table of Contents:
1. Introduction
1.1. Key Points
1.2. Report Description
1.3. Markets Covered
1.4. Stakeholders
2. ResearchMethodology
2.1. Research Scope
2.2. Market Research Process
2.3. Research Data Analysis
2.3.1. Secondary Research
2.3.2. Primary Research
2.3.3. Models for Estimation
2.4. Market Size Estimation
2.4.1. Bottom-Up Approach
2.4.2. Top-Down Approach

4. 3. Executive Summary
4. Cloud ITSM Market, By Component
4.1. Key Points
4.2. Solutions
4.2.1. Market Overview
4.2.2. Market Size & Forecast
4.3. Services
4.3.1. Market Overview
4.3.2. Market Size & Forecast
5. Cloud ITSM Market, By Solution
5.1. Key Points
5.2. Operations and Performance Management
5.2.1. Market Overview
5.2.2. Market Size & Forecast
5.3. Dashboard Reporting and Analytics
5.3.1. Market Overview
5.3.2. Market Size & Forecast
5.4. Service Portfolio Management
5.4.1. Market Overview
5.4.2. Market Size & Forecast
5.5. Configuration and Change Management
5.5.1. Market Overview
5.5.2. Market Size & Forecast
5.6. Service Desk Software
5.6.1. Market Overview
5.6.2. Market Size & Forecast
6. Cloud ITSM Market, By Service
1.1. Key Points
6.1. Professional Services
6.1.1. Market Overview
6.1.2. Market Size & Forecast
6.2. Managed Services
6.2.1. Market Overview
6.2.2. Market Size & Forecast
7. Cloud ITSM Market, By Organization Size
1.2. Key Points
7.1. Small and Medium-Sized Enterprises
7.1.1. Market Overview
7.1.2. Market Size & Forecast
7.2. Large Enterprises

5. 7.2.1. Market Overview
7.2.2. Market Size & Forecast
8. Cloud ITSM Market, By Vertical
1.3. Key Points
8.1. Telecommunications
8.1.1. Market Overview
8.1.2. Market Size & Forecast
8.2. It and Ites
8.2.1. Market Overview
8.2.2. Market Size & Forecast
8.3. Manufacturing
8.3.1. Market Overview
8.3.2. Market Size & Forecast
8.4. Media and Entertainment
8.4.1. Market Overview
8.4.2. Market Size & Forecast
8.5. Retail and Consumer Goods
8.5.1. Market Overview
8.5.2. Market Size & Forecast
8.6. Travel and Hospitality
8.6.1. Market Overview
8.6.2. Market Size & Forecast
8.7. Banking, Financial Services, and Insurance
8.7.1. Market Overview
8.7.2. Market Size & Forecast
8.8. Government and Public Sector
8.8.1. Market Overview
8.8.2. Market Size & Forecast
8.9. Healthcare and Life Sciences
8.9.1. Market Overview
8.9.2. Market Size & Forecast
8.10. Others
8.10.1. Market Overview
8.10.2. Market Size & Forecast
9. Cloud ITSM Market, By Region
9.1. North America
9.1.1. North America Industrial Floor Coating, By Solution
9.1.2. North America Industrial Floor Coating, By Service
9.1.3. North America Industrial Floor Coating, By Component
9.1.4. North America Industrial Floor Coating, By Vertical

6. 9.1.5. North America Industrial Floor Coating, By Organization Size
9.1.6. By Country
9.1.6.1. U.S
9.1.6.2. Canada
9.1.6.3. Mexico
9.2. Europe
9.2.1. Europe Industrial Floor Coating, By Solution
9.2.2. Europe Industrial Floor Coating, By Component
9.2.3. Europe Industrial Floor Coating, By Service
9.2.4. Europe Industrial Floor Coating, By Vertical
9.2.5. Europe Industrial Floor Coating, By Organization Size
9.2.6. By Country
9.2.6.1. U.K
9.2.6.2. Germany
9.2.6.3. Italy
9.2.6.4. France
9.2.6.5. Rest of Europe
9.3. Asia Pacific
9.3.1. Asia Pacific Industrial Floor Coating, By Solution
9.3.2. Asia Pacific Industrial Floor Coating, By Service
9.3.3. Asia Pacific Industrial Floor Coating, By Component
9.3.4. Asia Pacific Industrial Floor Coating, By Vertical
9.3.5. Asia Pacific Industrial Floor Coating, By Organization Size
9.3.6. By Country
9.3.6.1. China
9.3.6.2. Australia
9.3.6.3. Japan
9.3.6.4. South Korea
9.3.6.5. India
9.3.6.6. Rest of Asia Pacific
9.4. Rest of World
9.4.1. Rest of World Industrial Floor Coating, By Solution
9.4.2. Rest of World Industrial Floor Coating, By Service
9.4.3. Rest of World Industrial Floor Coating, By Component
9.4.4. Rest of World Industrial Floor Coating, By Vertical
9.4.5. Rest of World Industrial Floor Coating, By Organization Size
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