Climbo is a software that helps companies improve customer retention, referral, and up-selling, with a single link, the Climbo link. Join us!

1. Climbo Idea
Climbo is a software that helps companies improve customer retention,
referral, and up-selling, with a single link, the Climbo link.
Problem/Opportunity
Post-purchase experiences are not managed by most of small
businesses, because it takes time and it requires different tools. A n
average small business acquire a client, and let him go, maybe with a
coupon code. Doing so, companies lose 18% of potential revenues.
Solution/Product
Climbo allow small businesses to have a simple link, climbo.com/
namecompany, that the company can send to its clients, after the
purchase. Clicking the link, the client can choose to write a review,
record a video testimonial, bring a friend, share the company online,
buy again, in exchange of different coupon codes. The company can
send the link, read and reply to all the reviews & feedbacks, and share
the best ones on its website and social media channel, all from Climbo.
Business Model/Revenue Model
Climbo is sold as SaaS, with a monthly or annual subscription. It is
possible to try the service for 14 days and subscribe once the trial is
expired. The pricing is based on the number of accounts managed
through the software. It starts from 19,90€/month or 199€/year.
Market
The global customer experience management market size was valued
at USD 7.6 billion in 2020 and is expected to register a CAGR of 17.7%
from 2020 to 2027, with a revenue forecast in 2027 of USD 23.6 billion.
Climbo is right inside this highly growing market.
Channels/Traction
Paying customers: +100
MRR: >2000€
CAC: 150€
Competitive Landscape
No companies do what Climbo does. The main players are in the
review management field: ReviewTrackers, BirdEye, Podium, Partoo
have all received funding (Podium 218M) or being acquired (Partoo by
Webedia in 2019). Climbo innovates the review generation process
(similar to Linktree), integrating also video testimonials, coupon codes,
referral and up-selling features.
Roadmap
In the next few months the investment will cover the expenses to
release new product features and acquire more customers in Italy. Q3
and Q4 of 2021 will be focused on the internationalisation of the
customer base, especially in the english-speaking countries.
CONTACT INFORMATION
• Climbo Srl,
Via Marsala 29H, Rome,
Italy
Tel. +39 3466164550
• www.climbo.com
• giacomo@climbo.com
TEAM
Founders had other
successful experiences as
entrepreneurs (featured on
Forbes Italia 100 Under 30 -
2021).
FOUNDERS
• Co-CEO : Giacomo
Chinellato
• Co-CEO : Tommaso
Chinellato
• CTO : Marco Matta
OTHERS
• Senior Developers: Cristian
and Gianluca Pietrobon,
Lobesoft LLC
CAPITAL SEEKING:
400.000€
USE OF FUND
40% Product Development
40% Marketing/Sales
10% Operation/Inventory
10% Legal/Other ...
CAPTABLE
35% Giacomo Chinellato
35% Tommaso Chinellato
30% Marco Matta
Executive Summary