1. maintaining business
continuity.
What if you could get back
up and going in a couple
of hours… or a in a few
minutes? It’s quite
possible with today’s
intelligent business
continuity systems at an
affordable cost.
What about backups that
are never tested before
you need them? As I
mentioned earlier, the
failure rate on backup
tapes is about 50 percent.
Intelligent business
continuity means testing
each backup and sending
a screenshot to report its
success. That way, you
know you have a good
backup to recover with if
(Continued on page 2)
Backup?
Intelligent business
continuity?
What’s the difference?
Let’s face it. Bad things
happen at the worst time.
Human error. Theft.
Sabotage. Computer failure.
Floods. Fires. Storms. You
name it.
How you prepare for disaster
can make all the difference
between business as usual
and costly downtime. Can
you risk time, security, and
peace of mind?
The difference between
backup and intelligent
business continuity could
determine how well your
business survives a
disaster… a disaster caused
by nature, human activity, or
equipment failure.
It is well established: A
backup of important data in
a business is essential. A
backup alone might allow
you to back up your
information, but what
happens when it is time to
recover? When will you get it
back? Will you get it back at
all?
That’s where the rub comes
in.
Some backup systems use
faulty devices. These devices
include thumb drives, external
drives, and tapes. The failure
rates on these devices are high.
Tape failure rates are about 50
percent and the others aren’t
much better.
Other systems do not use a
device at all. They backup
through the internet, also known
as cloud backup. This can be an
effective backup, but it takes a
while to get your data back over
the internet. If you use a
consumer type backup, like
Carbonite, it could take days.
Many days.
How many days can you afford
to have your business down
before restoring your valuable
business information? For many
companies it’s not a matter of
days, but of hours and minutes
when it comes to effectively
Hemard & Company
January-February-March 2015
Client Connection
Inside this issue:
Business Continuity 1
News and Commentary 1
King Cake Parties 2
Time Well Wasted 2
Solving New Problems 5
Windows Server 2003 5
Books I’ve Read Recently 5
From the desk of Victor E Hemard Jr, President
News And Commentary:
The Latest Hoax Of Net
Neutrality
In early February, Federal
Communications (FCC) Chairman
Tom Wheeler submitted a set of
rules for what is commonly been
coined “net neutrality” by those
advocates in the federal
government (the President and his
minions at the FCC) who think the
internet requires regulation.
Those rules were only available to
the five FCC commissioners voting
on the new rules. Three
commissioners, including Chairman
Wheeler, are Democrats and two
are Republicans. When the vote
was taken to accept or reject the
rules, the vote was 3-2 in favor of
letting the government control the
internet.
In a dissent statement by
Commissioner Ajit Pai, he summa-
rized it perfectly: “Regulations that
won’t work to solve a problem that
doesn’t exist using legal authority
the FCC doesn’t have.”
(Continued on page 4)
Time Well Wasted (See Page 2)

2. Do you remember the Righteous Brothers
song, You’ve Lost That Lovin’ Feelin’? I do.
I was just a 12 year-old kid in Chalmette,
Louisiana at a king cake party when that
song came on.
Standing in the opposite corner was Sylvia
Gray, the prettiest girl in the room. She
acted like she was talking to a friend, but
out of the corner of her eye, she could see
right through me. I didn’t care. I had my
courage up. It was time to move. I wasn’t
going to let “Mr. Popular” get the jump on
me and ask her first. It was a perfect song
to walk across the room and ask a girl to
dance. A simple slow dance. Just like my
mother and sister taught me. Left hand
out, right hand at the small of the back.
Take small steps. You lead, she’ll follow.
None of that fancy stuff.
Those were the days, alright...the days of
the king cake parties in the 1960s. They
were a primary social activity in the New
Orleans area. King cake parties were
thrown by people of all social and income
levels with children ages 10 through high
school.
I went to a lot of king cake parties. I went
to parties in my own town of Chalmette
nearby Arabi and I also went to some in
New Orleans. I went wherever the
invitations took me. My parents
encouraged it.
King cake parties were good, clean, fun.
They brought friends, schoolmates, and
families together to celebrate the Mardi
Gras season. They kept kids out of trouble
on the weekends and in the safe confines
of someone's home. As a bonus, I learned
social skills while overcoming abject
shyness around girls.
The king cake of the Louisiana tradition is
a ring of twisted cinnamon roll-style dough
with icing or sugar, usually colored purple,
green, and gold (Mardi Gras colors). There
is usually a baby doll (representing the
(Continued on page 4)
you go down. In addition,
these backups are located
in multiple locations just
in case there is a disaster
or other incident where
one copy of the backup is
stored.
Can you risk having your
backup in one location?
Can you wait hours…
days… or weeks to
recover?
(Continued from page 1) Only intelligent business
continuity using a hybrid
cloud solution guarantees
complete uptime. Hybrid
simply means there are not
only backups on a device
in the local office, but
those backups are
duplicated offsite in the
cloud.
Traditional backups to tape
or removable drives may
not be secure. To protect
your data, intelligent
business continuity using
hybrid cloud technology
employs end-to-end
encryption. Data is
protected in-transit and in
the cloud. You can rest
assured your data is safe.
In short, don’t put your
data at risk!
Intelligent business
continuity is more than just
a backup.
Intelligent business
continuity is thinking about
your business on a higher
level.
And… you might even sleep
better at night!
Page 2
Client Connection
King Cake Parties:
Privileges, Obligations,
and Social Skills
Time Well Wasted: Clara’s Baptism
It was a celebration! Clara
Grace Hemard, my
granddaughter, was
getting baptized on
January 25th. Both the
Hemard and the Bernhard
families were there to
witness and take part in
the Baptism.
For those new readers,
Clara is the daughter of
my son Brandon and wife
Stephanie. She was a little
over three months old in
January when she was
baptized a Catholic in All
Saints Catholic Church in
Dallas, Texas. In the
Catholic Church, it is
customary for infants to
be baptized in their first
few months.
There were 17 family
members plus several
friends of the family who
attended the Mass and
Baptism. Reverend Mr.
Richard Nelson,
Permanent Deacon of All
Saints Catholic Church,
performed the Baptism.
The celebration actually
started the evening
before, when family
started arriving. We met at
a Palios Pizza Café where
we had some really good
pizza and we also got to re
-connect with the
Bernhards. We had not
seen them since Clara’s
birth in October, so it was
a good opportunity to
catch up with Paul and
Barbara Bernhard who
drove in from Boerne,
Texas.
Stephanie’s sister Julie,
Clara’s Godmother, bother
Michael, Clara’s
Godfather, and brothers
Matt and Nathan were
there as well.
Our daughter Kristin, son-
in-law Drew, and
granddaughter Juliet,
Clara’s cousin, born just
four months before Clara,
arrived from Houston. Our
daughter Laura and son-in
-law Greg flew in from
Charleston, South
Carolina, too. So, we had
what we could call our
immediate families for the
pizza night.
Of course, Clara and
cousin Juliet were the
center of attention. Having
two granddaughters four
months apart is a special
blessing for us all.
The next day was quite
busy. We got up early at
the hotel and played with
Juliet a while until it was
time for Mass at 11 AM.
Everyone was at Mass and
then we prepared Clara for
her Baptism with a
beautiful white baptismal
gown.
There were a couple of
hitches along the way, of
(Continued on page 3)

3. Time Well Wasted: Clara’s Baptism (continued)
course. Clara appeared to be
getting hungry and was
somewhat fussy, so
Stephanie nursed her right
before the ceremony started.
She was content from that
moment on.
Clara then had a bad diaper
right as the Baptism started,
so Brandon and Stephanie
had to just hang onto her
until the ceremony was
completed. They didn’t
realize how bad until there
was a break and they
checked her out. It happens.
The Baptism went well. Clara
is now a baptized Catholic.
We then took some pictures
as you will see on this page.
We went back to Brandon
and Stephanie’s house for
the reception with food and
drink. It was another great
opportunity to spend time
with family and friends and
to celebrate Clara’s Baptism.
The Baptism weekend was
well planned. Brandon and
Stephanie worked hard to
make this a success. We’re
very proud of them, as are
the Bernhards.
Well, that’s all the Baptisms
we have for now, but who
knows?
As always, getting together
with family, especially for a
Baptism, is time well wasted!
(Continued from page 2)
Page 3
January-February-March 2015
Top to Bottom: 1. Baptism
ceremony. 2. Brandon and
Stephanie with Clara in her
baptismal gown. 3. Family photo
at All Saints Catholic Church. 4.
Aunt Laura with Juliet and Aunt
Kristin with Clara at the
reception. 5. Juliet and Clara with
Nancy and me at Palios Pizza.
A Couple of Sweet Blessings!

4. baby Jesus) imbedded in
the cake. Whoever gets
the piece of cake with the
doll incurs certain
obligations and privileges.
I’ll explain later.
The king cake takes its
name from the biblical
three kings. In Catholic
liturgical tradition, the
Solemnity of Epiphany -
commemorated on
January 6 - celebrates the
visit of the Magi to the
Christ Child.
King cake parties start
January 6th on Epiphany,
also known as Kings Day,
and continue through
Mardi Gras. The beginning
of lent on Ash Wednesday
and the end of the Mardi
Gras season also ends the
king cake parties for that
year.
Someone, usually a family
who really loved to throw
parties, would have the
first king cake party of the
Mardi Gras season. It
included dancing, games,
food, drink (usually
punch), and, of course,
king cake.
Near the end of the party,
the king cake was cut and
everyone got a piece of
king cake. There were no
hard and fast rules about
who did what when the
baby doll was discovered
but this is how it usually
(Continued from page 2) would work: If a boy got the
doll in his piece of cake,
his minimum obligation
was to provide the cake for
the next party. In practice,
he would also provide
some of the food and
snacks as well. Since he
was now the king, the boy
would then pick a queen
and she would have the
next party at her house.
Likewise, if a girl got the
doll, she was then
proclaimed the queen. She
picked a king. had a party
at her house, and the
king’s minimum obligation
was to provide the king
cake.
The first time I was
selected king. I was picked
by Cindy Gallardo. Cindy
was a pretty girl who lived
about a block away. I knew
Cindy and her family since
first grade. We kind of liked
each other, so it was all
good.
This is where I learned
where the privilege of
being the king and also its
inherent obligations to the
next week’s party came
together. My parents got a
little anxious because they
weren’t sure what was
expected of me. I wasn’t
sure, either. I was kind of
surprised because my dad
got involved, asked me to
call the Gallardos, and
helped me work out the
logistics for getting the
snacks and the king cake
to the party.
Then there was the
socialization aspect to the
king cake party. I had to
learn how to dance from
my mother and sister. We
didn’t even try the real
fancy stuff. At age 11 or
12, the girls at the party
were way more mature
than the boys. Most of
them went to dance
school. They were all good
dancers. They were just
satisfied, however, that we
could lead them around
the dance floor without
stepping on their toes (too
much).
Those were the days,
alright. I think there should
be king cake parties or at
least some excuse for
young people to gather
together in the safety of
private homes on a regular
basis.
It was a chance to learn a
little about kings, queens,
privileges and the
obligations that go hand-in-
hand with those privileges.
For me, a shy boy just
getting into his teen years,
it was an opportunity to
gain some level of comfort
in a social setting, learn
social skills, and most
importantly, how to have
that dance with Sylvia
without stepping on her
toes!
Page 4
Client Connection
King Cake Parties (continued)
News and Commentary: The Latest
Hoax of Net Neutrality (continued)
What used to be a non-partisan issue, a
free and open internet, has become
another attack on our freedom by the
Obama administration.
Welcome to Obamanet!
Obama called for FCC rules last
November, based on treating the
Internet as a public utility... just like the
old telephone companies. As a result,
the government wants to run the
internet just like they’re running
healthcare. Net Neutrality is as accurate
a term as the Affordable Care Act. How’s
that working out?
Lets look back at another hoax
perpetrated in the past… Obamacare.
What happened to lower costs and “if
you like your doctor you can keep your
doctor” and “if you like your plan you can
keep your plan.”?
Don’t be surprised if you hear, “If you
like your internet you can keep your
internet.” Ha! Don’t bet on it.
So now there’s talk of net neutrality.
Until now, the internet has remained
free and innovative without the aid of
the government bureaucracy. If you want
some insight as to what the internet
would look like managed by the
government, just remember how well
they’re doing at managing health care.
Do you really think the government is
more efficient than private enterprise?
And who says what neutrality is? If the
FCC handles the internet the way the
Internal Revenue Service handles
conservative organizations... with heavy-
handed partisan liberalism, then I fear
their definition of neutrality. The current
administration and the federal
government are not neutral. It’s just
another beat down by the government to
help you “get your mind right.”
You’re going to hear how net neutrality is
designed to protect consumers. The best
(Continued from page 1)
(Continued on page 6)
Want More Information On Intelligent Business Continuity?
Get our free report…
“12 Little-Known Facts Every Forest Products Company Should
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www.hemard.com/pdf/backupreport.pdf

5. Books I’ve Read Recently
“The best customers for us are the ones
that present us with a new problem….”
-Michael Dell, Dell Computer
That’s right. Identify a new problem, solve
that problem, and you not only make a
difference in the operation of your
customer or client, you might even make a
few customer satisfaction certificates
(dollars) along the way and build a
business.
Clients who call us with new problems,
suggestions, complaints, and even
demands at times don’t bother me. I know
if one client is having a new problem, there
are many more who will eventually have the
same problem. There are also many
perspective clients who are struggling with
the same issues and are looking for a
solution.
Back in the late 80s, forest products
companies who were smaller than the
Fortune 500, were just starting to
computerize their accounting systems.
These companies were chip mills,
sawmills, wood dealerships, loggers, and
companies managing timberlands.
They needed a system that allowed them
to enter a delivery ticket one time and
from that, produce settlements, checks,
and reports. Automated Accounting in
York, Alabama developed the Fiber
Procurement System to meet that need.
From there other problems were
discovered by listening to customers. In
addition, I offered some of our clients’
problems and suggestions and
contributed in a small way to further
development of the system. They added
general ledger accounting, accounts
receivable, accounts payable, scale
house, and lumber invoicing.
When Windows came along, that
presented another problem and an
opportunity. A new windows-based
system was developed from scratch
called Forest Products Accounting. It
was Windows capable and also allowed
further development of the system to
include wood inventory, bank
reconciliation, equipment, external ticket
imports, external receivable imports,
and a system manager for enhanced
security.
All these changes were made because
someone called in and had a new
problem to discuss… a problem in need
of a solution.
With the proliferation of viruses,
spyware, and other malware in
computers, clients were telling us their
computers were running slow and were
getting pop-ups, despite having the
standard antivirus programs in place.
To solve this new problem, we decided
to offer a network protection system to
keep servers and computers up to date
automatically and provide multiple
layers of protection against malware and
intrusion from hackers.
For those clients using our network
protection, we have a dashboard
available to spot any trouble with
hardware, software, or malware. We can
be proactive and remove these threats
before they become a huge problem,
compromising security and slowing
down computer operations.
One of the biggest problems, particularly
in small- to medium-sized companies is
proper backup and disaster recovery
(Continued on page 6)
Page 5
A Century of Forestry, 1914-2014: Texas
Forestry Association and Texas A&M
Forest Service by Ronald J. Billings
A Century of Forestry was first offered at
the Texas Forestry Association 100th
anniversary annual meeting last October.
Members received a copy of this fine
collector’s edition as part of their
registration.
The photography and book cover alone
make it a good book to have as a coffee
table book. The book is much more
substantial inside than just old photos and
slick paper.
A Century of Forestry, well written by Ron
Billings, contains significant contributions
from Ron Hufford, Susan Stutts, and the
staff at the Texas Forestry Association
(TFA) as well as from State Forester Tom
Boggus and the staff at the Texas A&M
Forest Service (TAMFS).
It is basically the story of how the TFA and
the TAMFS have worked together for the
last 100 years to advance forestry in the
state of Texas. It’s rare to see such a
productive relationship between a private
association and a state agency. This has
certainly been the blueprint for how it’s
done.
I spoke with Ron Hufford about the book
recently. It was a massive undertaking that
began years before its release in 2014.
Since I am not a native Texan, I had a lot of
history to learn. It’s all in this book.
Everything. There is also a bibliography and
index in the back if you want to dig deeper.
A Century of Forestry is still available for
purchase from the TFA and Amazon. If you
don’t have a copy, I recommend getting the
book and reading it. Then, leave it on your
coffee table for others to enjoy.
Microsoft has officially announced it will
retire support for the Server 2003 operating
system on July 14, 2015. Once support
ends for this product, all servers running
Server 2003 will be exposed to serious
hacker attacks. If you are running a server
with Server 2003, contact us and we’ll help
you lay out a plan for upgrading to a secure
server and operating system.

6. and freedom.
Why would we want to limit our
choices?
The government is trying to solve
a problem that doesn’t exist. It
can only cost us more money and
result in less freedom.
If these regulations survive the
courts, you can expect new
broadband taxes. The new rules
explicitly open the door to billions
of dollars in new taxes. More
money for the government to
waste, more income
redistribution from people pulling
the wagon to people riding in the
wagon.
way to protect consumers is to
have a free marketplace
where consumers vote with
their dollars. This is why the
internet has been so
successful, regardless of who
is running the government.
As Ronald Reagan said,
“Government is not the
solution to our problem;
government is the problem.”
When government is not
involved, we have choices.
Government limits choice and
the internet is all about choice
(Continued from page 4)
Page 6
January-February-March
In addition, you can expect
slower, not faster, speeds. In
Europe, where the internet is a
utility in most countries, speeds
are much slower than they are
here.
Are you ready for Old World
internet?
Have you ever known the
government to speed up
anything?
Given a choice between trusting
the government or trusting the
free market, I’ll take the free
market every time. Every day. All
day.
4601 Woodstock Ln
Texarkana, TX 75503
Phone: 800-467-5819
Fax: 903-831-5730
E-mail: ask@hemard.com
Mission and Purpose
To provide systems for
effective management of
natural resource
companies. This is done
with a complete system of
implementation,
management, and security
of these systems.
Excellence is accomplished
by using the best of breed
technology, hands-on
training, and user-friendly
support with top-notch
employees, partners, and
vendors.
Who We Serve
Our clients include wood
dealerships, consulting
forestry firms, chip mills,
sawmills, timber
investment management
organizations, and oil field
service companies.
Primary Offerings
Forest Products Accounting
FPA Oilfield Services
Accounting
Network Protection and
Management
Backup and Business
Continuity
FPA Supplemental Training
FPA Failover Service
News and Commentary: The Latest Hoax of Net Neutrality (continued)
(continued)
procedures. First of all,
backups weren’t always
performed consistently. The
office person assigned to the
backup started off well but
couldn’t always do the
backups if she was on
vacation or sick. Secondly,
backups were being stored on
tapes, flash drives, and other
faulty devices. Finally, those
backups weren’t always
duplicated offsite, putting the
data at risk if a disaster
occurred.
As a result, when it was time
to recover the data, the client
was disappointed to find they
didn’t have a good backup to
work with. That was a new
problem for the client and for
me.
The last thing I wanted to do
was to have to tell a client
their backup system did not
come through for them when
they needed it the most. No
one likes hearing bad news
(Continued from page 5) and I don’t like delivering the
news and then having to pick up
the pieces.
A few experiences with bad
backups convinced me we had to
offer an iron-clad solution that
backed up without the client
having to manually swap and
store tapes. The backup had to be
sent to a reliable device on site
and then duplicated off site in
case the on-site backups were not
available due to a natural or man-
made disaster.
It was the experiences we had
with clients and their questions
and even complaints of their
current backup systems that we
partnered with Datto and started
offering a new solution for solid
business continuity with a goal of
limiting downtime to minutes
when a backup device was on site
and not blown away or under
water.
If the backup device is inoperable,
the offsite backup is designed to
restore information from the cloud
or even operate in the cloud in the
shortest amount of time to
limit downtime.
All this is done without the
client having to worry about all
the nuts and bolts of the
operation.
That’s basically how we like to
operate. We try to listen to the
client, find a solution to the
problem, and make it as easy
as possible to implement it.
What about your company?
What are your clients or
customers complaining
about? What suggestions are
they making to you? What are
you doing about it? How can
you make life easier for them?
As for me, I’d like you to call
me with suggestions, ideas,
and new problems. I’d like to
think I’m listening. If you don’t
think I’ve heard you, it’s
probably because I’ve been
around a few shotguns and
chainsaws, so try me again to
drive your point home.
I want to hear from you!