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Class and Exploitation on the Internet.


                                          Christian Fuchs

                                     Associate Professor
          Unified Theory of Information Research Group
                                  University of Salzburg
                              Sigmund Haffner Gasse 18
                                         A-5020 Salzburg
                                                  Austria
                               christian.fuchs@sbg.ac.at
                                       http://fuchs.uti.at
                                       http://www.uti.at
Fuchs, Christian. 2008. Internet and Society: Social Theory
 in the Information Age. New York: Routledge.




Fuchs, Christian (2010, Forthcoming) Foundations of Critical
Media And Information Studies. A Marxist Approach. New York:
Routledge.
CONTENTS

1. Introduction

2. The web and social theory

3. Participatory web as ideology

4. Class and the web

5. Conclusion
1. Introduction

Critical studies of the Internet:

Jodi Dean: “The more opinions or comments that are out there,
the less of an impact any one given one might make” (Dean 2005,
58).
“Communicative capitalism is rooted in communication
without communicability” (Dean 2005, 281).

Mark Andrejecvic speaks of “the interactive capability of new
media to exploit the work of being watched” (Andrejevic 2002:
239).

McKenzie Wark: “The producing classes – farmers, workers,
hackers – struggle against the expropriating classes – pastoralists,
capitalists, vectoralists – but these successive ruling classes
struggle also amongst themselves“ (Wark 2004: §31).
1. Introduction

Trebor Scholz: “Like with any bubble, the suggestion of sudden
newness is aimed at potential investors. [...] The Web 2.0 hype
drew broad media attention and financial resources to businesses
that manage to profit from networked social production, amateur
participation online, fan cultures, social networking, podcasting,
and collective intelligence” (Scholz 2008).

Mark Andrejevic (2009): Critical Media Studies 2.0,
Exploitation 2.0.

“Related to the development of techniques for making sense out of
the glut is the need to develop an updated critique of
exploitation. The Marxist conception was useful and
productive in that it highlighted the logic of the unfree ‘free’
choice“ (Andrejevic 2009, 48f).
1. Introduction

=double free labour, but also: class and surplus value in
Marxist theory!

My contribution to the critical study of the Internet is the
suggestion to explicitly reactualize and “reload” Marxian
theory.

The task is to create not just a critical theory of the Internet, but
a Marxist theory of the Internet.

The Marxian circuit of capital (Capital Vol. 1 & 2) that is also a
circuit of exploitation needs to be related to Internet produsage.
2. The web and social theory

Information as threefold process of:

Cognition
For Emile Durkheim, a “social fact is every way of acting, fixed or not, capable of
exercising on the individual an external constraint” (Durkheim 1982, 59).

Communication
Max Weber had a different notion of sociality as social action: “Not every kind of
action, even of overt action, is ’social’ in the sense of the present discussion. Overt
action is not social if it is oriented solely to the behavior of inanimate objects”
(Weber 1968, 22).

Co-operation
For Ferdinand Tönnies, the most important form of sociality is the community,
which he understands as “consciousness of belonging together and the affirmation of
the condition of mutual dependence” (Tönnies 1988: 69).
For Karl Marx, co-operation is a fundamental mode of human social activity: “By
social we understand the co-operation of several individuals, no matter under
what conditions, in what manner and to what end” (Marx and Engels 1846/1970, 50).
2. The web and social theory

* web 1.0 is a computer-based networked system of human
cognition,
* web 2.0 a computer-based networked system of human
communication,
* web 3.0 a computer-based networked system of human co-
operation
2. The web and social theory

Figure 1: A model of social software and its three subtypes
2. The web and social theory
1998                                           2008
Rank   Website         Unique
                       users in
                       1000s
                                   Primary
                                   functions
                                               Rank    Website         Unique users
                                                                       in 1000s
                                                                       (February
                                                                                      Primary
                                                                                      Functions   Sociality (1) - cogn:
1      Aol.com
                       (December
                       1-31, 1998)
                       28 255      cogn,       1       yahoo.com
                                                                       2008)

                                                                       125 000        cogn,
                                                                                                  1998: 20
2      yahoo.com       26 843
                                   comm
                                   cogn,       2       google.com      123 000
                                                                                      comm.
                                                                                      cogn,       2008: 20
                                   comm                                               comm.
3      geocities.co    18 977      cogn        3       aol.com         56 000         cogn,
       m                                                                              comm.
4      msn.com         18 707      cogn,       4       youtube.com     54 000         cogn,

5      netscape.co     17 548
                                   comm
                                   cogn,       5       microsoft.com   51 000
                                                                                      comm.
                                                                                      Cogn
                                                                                                  Sociality (2) - comm:
                                                                                                  1998: 9
       m                           comm
6      excite.com      14 386      cogn,       6       msn.com         48 000         cogn,
                                   comm                                               comm.
7

8
       lycos.com

       microsoft.co
                       13 152

                       13 010
                                   cogn,
                                   comm
                                   cogn
                                               7

                                               8
                                                       eBay.com

                                                       myspace.com
                                                                       48 000

                                                                       46 000
                                                                                      Cogn

                                                                                      cogn,
                                                                                                  2008: 10
       m                                                                              comm, co-
                                                                                      op
9      bluemountai     12 315      cogn,       9       wikipedia.org   44 000         cogn,
       narts.com                   comm                                               comm, co-
                                                                                      op          Sociality (3)
10     infoseek.com    11 959      cogn,       10      mapquest.com    43 000         Cogn

11     altavista.com   11 217
                                   comm
                                   cogn        11      live.com        41   000       Cogn
                                                                                                  - co-op: 1998: 0
                                                                                                  2008: 4
12     tripod.com      10 924      cogn        12      amazon.com      41   000       Cogn
13     xoom.com        10 419      cogn        13      about.com       38   000       Cogn
14     angelfire.co    9 732       cogn        14      verizon.com     34   000       Cogn
       m
15     hotmail.com     9 661       cogn,       15      adobe.com       30 000         Cogn
                                   comm
16
17
       Amazon.com
       real.com
                       9 134
                       7 572
                                   cogn
                                   cogn
                                               16
                                               17
                                                       bizrate.com
                                                       facebook.com
                                                                       29 000
                                                                       28 000
                                                                                      Cogn
                                                                                      cogn,
                                                                                      comm,
                                                                                                  There is at the same
18     zdnet.com       5 902       cogn        18      go.com          28 000
                                                                                      coop
                                                                                      Cogn        time continuity and
19     hotbot.com      5 612       cogn        19      answers.com     27 000         cogn,
                                                                                      comm,
                                                                                      coop
                                                                                                  discontinuity in the
                                                                                                  development of the
20     infospace.co    5 566       cogn        20      wordpress.com   27 000         cogn,
       m                                                                              comm
                       260 891                                         961 000
Table 1: Information functions of the top 20 websites in the United States (sources: Comcast
Press Release January 20, 1999, Quantcast Web Usage Statistics March 16, 2008)                    world wide web.
3. Participatory web as ideology

Henry Jenkins argues that increasingly “the Web has become a
site of consumer participation” (Jenkins 2008: 137) and sees
blogging as “potentially increasing cultural diversity and lowering
barriers in cultural participation”, “expanding the range of
perspectives”, as “grassroots intermediaries” that ensure “that
everyone has a chance to be heard” (Jenkins 2006: 180f).

Axel Bruns says that “open participation” (Bruns 2008: 24, 240)
is a key principle of produsage.

Clay Shirky (2008: 107) says that on web 2.0 there is a “linking
of symmetrical participation and amateur production”.
3. Participatory web as ideology

Tapscott and Williams argue that “the new web” has resulted in
“a new economic democracy […] in which we all have a lead
role” (Tapscott and Williams 2007: 15).

Yochai Benkler (2006) says that due to the emergence of
commons-based peer production on the Internet, “we can say
that culture is becoming more democratic: self-reflective and
participatory“ (Benkler 2006: 15).

Is the web participatory?

Answering this question requires an understanding of the notion of
participation.
3. Participatory web as ideology

Participatory democracy theory

A participatory economy requires a “change in the terms of
access to capital in the direction of more nearly equal access”
(Macpherson 1973: 71) and “a change to more nearly equal access
to the means of labour” (Macpherson 1973: 73).

“Genuine democracy, and genuine liberty, both require the
absence of extractive powers” (Macpherson 1973: 121).

A participatory economy furthermore involves “the democratising
of industrial authority structures” (Pateman 1970: 43).
3. Participatory web as ideology
 Rank   Website         Ownership         Country   Year of Domain   Economic      Unique Users
                                                    Creation         Orientation   per Month
 4      Facebook        Facebook Inc.     USA       2004             Profit,       91 million
                                                                     advertising
 6      YouTube         Google Inc.       USA       2005             Profit,       72 million
                                                                     advertising
 8      Wikipedia       Wikimedia         USA       2001             Non-profit,   67 million
                        Foundation                                   non-
                                                                     advertising
 9      MySpace         MySpace Inc.      USA       2003             Profit,       63 million
                        (News                                        advertising
                        Corporation)
 14     Blogspot        Google Inc.       USA       2000             Profit,       49 million
                                                                     advertising
 19     Answers         Answers           USA       1996             Profit,       39 million
                        Corporation                                  advertising
 22     Wordpress       Automattic Inc.   USA       2000             Profit,       28 million
                                                                     advertising
 23     Photobucket     Photobucket.com   USA       2003             Profit,       28 million
                        LLC                                          advertising
 26     Twitter         Twitter Inc.      USA       2006             Profit, no    27 million
                                                                     advertising
 31     Flickr          Yahoo! Inc.       USA       2003             Profit,       21 million
                                                                     advertising
 32     Blogger         Google Inc.       USA       1999             Profit,       20 million
                                                                     advertising
 44     eHow            Demand Media      USA       1998             Profit,       14 million
                        Inc.                                         advertising
 49     eZineArticles   SparkNet          USA       1999             Profit,       13 million
                        Corporation                                  advertising
                                                                                   532 million
Table 2: Web 2.0/3.0 platforms that are among the top 50 websites in the USA (data source:
quantcast.com, US site ranking, August 13, 2009)
3. Participatory web as ideology

13 of 50 websites can be classified as web 2.0/3.0 platforms
(=26.0%). These 13 platforms account for 532 million out of a total
of 1916 million monthly usages of the 50 top websites in the US
(=27.7%).

Web 2.0/3.0 platforms have become more important, but they do
not dominate the web.

12 of 13 of the web 2.0/3.0 platforms that are among the top 50 US
websites are profit-oriented, 11 of them are advertising-based.

In my empirical sample, 92.3% of the most frequently used web
2.0/3.0 platforms in the US and 87.4% of monthly unique web
2.0/3.0 usages in the USA are corporate-based, which shows that
the vast majority of popular web 2.0/3.0 platforms are mainly
interested in generating monetary profits and that the corporate web
2.0/3.0 is much more popular than the non-corporate web 2.0/3.0.
3. Participatory web as ideology

Google owns three of the 11 web platforms listed in table 2. 18
human and corporate legal persons own 98.8% of Google’s
common stock, Google’s 20 000 employees, the 520 million
global Google users, the 303 million users of YouTube, and the
142 million users of Blogspot/Blogger are non-owners of
Google (Google SEC Filing Proxy Statements 2008).
 Rank         Website            Ownership of data                    Advertising
 4            Facebook           License to use uploaded content      Targeted advertisements
 6            YouTube            License to use uploaded content      Targeted advertisements
 8            Wikipedia          Creative commons                     No advertising
 9            MySpace            License to use uploaded content      Targeted advertisements
 14           Blogspot           License to use uploaded content      Targeted advertisements
 19           Answers            License to use uploaded content      Targeted advertisements
 22           Wordpress          License to use uploaded content      Targeted advertisements
 23           Photobucket        License to use uploaded content      Targeted advertisements
 26           Twitter            No license to use uploaded content   No advertising
 31           Flickr             License to use uploaded content      Targeted advertisements
 32           Blogger            License to use uploaded content      Targeted advertisements
 44           eHow               License to use uploaded content      Targeted advertisements
 49           eZineArticles      No license to use uploaded content   Targeted advertisements
Table 3: Ownership rights and advertising rights of the 13 most-used web 2.0/3.0 platforms in
the USA (data source: terms of use and privacy policies)
3. Participatory web as ideology

10 of the 13 web 2.0/3.0 sites hold a de-facto ownership right of
user data. 11 of the 13 platforms have the right to store, analyze,
and sell the content and usage data to advertising clients that are
enabled to provide targeted, personalized advertisements.

Most web 2.0/3.0 companies own the data of the users, whereas
the users do not own a share of the corporations.

This is an asymmetric economic power relation.
3. Participatory web as ideology

For Georg Lukács, ideology “by-passes the essence of the
evolution of society and fails to pinpoint it and express it
adequately” (Lukács 1971: 50).

Slavoj Žižek (1994: 305) argues that “’ideological’ is a social
reality whose very existence implies the non-knowledge of its
participants as to its essence“.

An ideology is a claim about a certain status of reality that does
not correspond to actual reality. It deceives human subjects in
order to forestall societal change. It is false consciousness (Lukács
1971, 83).
3. Participatory web as ideology

Based on participatory democracy theory, we can argue that
scholars who argue that the contemporary web or the Internet is
participatory advance an ideology that celebrates capitalism
and does not see how capitalist interests predominantly shape the
Internet.

Given these empirical results, it seems feasible to theorize the
contemporary “web 2.0” not as a participatory system, but by
employing more negative, critical terms such as class,
exploitation, and surplus value.
4. Class and the web

Marx’s analysis of capitalism: The expanded reproduction process
of capital, capital accumulation
4. Class and the web

A
4. Class and the web

Karl Marx highlights exploitation as the fundamental aspect of class
by saying that “the driving motive and determining purpose of
capitalist production” is “the greatest possible exploitation of labour-
power by the capitalist” (Marx 1867: 449).

“The theory of surplus value is in consequence immediately the theory
of exploitation” (Negri 1991: 74)

Marx says that the proletariat is “a machine for the production of
surplus-value”, capitalists are “a machine for the transformation of this
surplus-value into surplus capital” (Marx 1867: 742).

Surplus value “is in substance the materialization of unpaid labour-
time. The secret of the self-valorization of capital resolves itself into the
fact that it has at its disposal a definite quantity of the unpaid labour of
other people” (Marx 1867: 672). Surplus value “costs the worker labour
but the capitalist nothing”, but “none the less becomes the legitimate
property of the capitalist” (Marx 1867: 672).
4. Class and the web

Erik Olin Wright (1997):

Exploitation of labour
Exploitation based on skills
Exploitation based on authority

Bourdieu (1986):

economic capital
cultural capital
Political capital
4. Class and the web

Rosa Luxemburg (1913: 363) argued that capital accumulation
feeds on the exploitation of milieus that are drawn into the
capitalist system.

This idea was used for explaining the existence of colonies of
imperialism by Luxemburg and was applied by Marxist
Feminism in order to argue that unpaid reproductive labour can
be considered as an inner colony and milieu of primitive
accumulation of capitalism. (Bennholdt-Thomsen, Mies &
Werlhof 1992, Mies 1996, Werlhof 1991).

Antonio Negri uses the term “social worker” for arguing that
there is a broadening of the proletariat that is “now extended
throughout the entire span of production and reproduction”
(Negri 1982: 209).
4. Class and the web

The multitude or proletariat is formed by “all those who labour
and produce under the rule of capital” (Hardt & Negri 2004:
106), “all those whose labour is directly or indirectly exploited
by and subjected to capitalist norms of production and
reproduction” (Hardt & Negri 2000: 52).

The proletariat is objectively united by the fact that it consists of
all those individuals and groups that are exploited capital, live and
produce directly and indirectly for capital that expropriates and
appropriates resources (commodities, labour power, the
commons, knowledge, nature, public infrastructures and services)
that are produced and reproduced by the proletariat in
common.
4. Class and the web




 Over-exploitation means that goods are produced in a way that
 the “individual value of these articles is now below their social
 value” (Marx 1867: 434).
4. Class and the web

Knowledge is “universal labour” that is “brought about partly by
the cooperation of men now living, but partly also by building on
earlier work” (Marx 1894: 199).

“Communal labour, however, simply involves the direct
cooperation of individuals” (Marx 1894: 199).

profit rate p = s / (c + v) = surplus value / (constant capital +
variable capital)

Exploitation of labour by Internet firms:

p = s / (c + v1 + v2),
s … surplus value, c … constant capital, v1 … wages paid to
fixed employees, v2 … wages paid to users
v2 => 0, v1 => v2 (v2 substitutes v1) outsourcing of labour
4. Class and the web

Produsage in a capitalist society can be interpreted as the
outsourcing of productive labour from wage labour to users who
work completely for free and help maximizing the rate of
exploitation (e = s / v, = surplus value / variable capital) so that
profits can be raised and new media capital can be accumulated.

e = s /v: v=>0 => exploitation=>infinity

Dallas Smythe (1981/2006) suggests that in the case of media
advertisement models, the audience is sold as a commodity to
advertisers (audience commodity):

“Because audience power is produced, sold, purchased and
consumed, it commands a price and is a commodity. (….) You
audience members contribute your unpaid work time and in exchange
you receive the program material and the explicit advertisements”
(Smythe 1981/2006: 233, 238).
4. Class and the web

The Internet users who google data, upload or watch videos on
YouTube, upload or browse personal images on Flickr, or
accumulate friends with whom they exchange content or
communicate online via social networking platforms like MySpace
or Facebook, constitute an audience commodity that is sold to
advertisers.

The difference between the audience commodity on traditional mass
media and on the Internet is that in the latter case the users are also
content producers; there is user-generated content, the users engage
in permanent creative activity, communication, community
building, and content-production.

Internet produser/produsage commodity: Due to the permanent
activity of the recipients and their status as produsers, we can say that
in the case of the Internet the audience commodity is a produser
commodity.
4. Class and the web

The category of the produser commodity does not signify a
democratization of the media towards a participatory or
democratic system, but the total commodification of human
creativity.
4. Class and the web

Advertisements on the Internet are frequently personalized;
this is made possible by surveilling, storing, and assessing user
activities with the help of computers and databases. This is
another difference from TV and radio, which provide less
individualized content and advertisements due to their more
centralized structure.

In 2008, Internet advertising was the third-largest advertising
market in the USA and the UK.
4. Class and the web
Figure: The growth of Internet advertising profits in the USA (source: IAB Internet
Advertising Revenue Report 2008)




Figure: The growth of Internet advertising profits in the UK (source: Ofcom
Communications Market Report 2009)
5. Conclusion

The dialectic of technology and society

The contemporary Internet and the contemporary world wide web
are predominantly corporate spaces of capital accumulation
through exploitation.

“Critical theory argues that technology is not a thing in the
ordinary sense of the term, but an ‘ambivalent’ process of
development suspended between different possibilities”
(Feenberg 2002: 15).

Critical studies as alternative to technological/media
determinism
5. Conclusion


      Technological/Media determinism:

                Cause                                Effect
                             + = Techno-optimism
      MEDIA / TECHNOLOGY                           SOCIETY
                             -- = Techno-pessimism

      Dialectic of technology/media:

                 Cause                               Effect

      MEDIA / TECHNOLOGY                    ...      SOCIETY

                Effect                               Cause

      MEDIA / TECHNOLOGY ...                         SOCIETY
5. Conclusion

The Internet is a dialectical space that contains both positive and
negative potentials, potentials for dominative competition and for
co-operation that contradict each other (for a detailed discussion of
this hypothesis see Fuchs 2008).

The Internet acts as critical medium that enables information, co-
ordination, communication, and co-operation of protest
movements (Fuchs 2008), it has a potential to act as a critical
alternative medium for progressive social movements, as
examples such as Indymedia show (Fuchs 2010, Sandoval and
Fuchs 2009).

The Internet is both a social medium and a space of accumulation.
5. Conclusion

But the dialectic of the Internet is an asymmetric dialectic.

Visibility is a central resource on the Internet.

Dominant actors such as corporations, political parties, or
governments control a vast amount of resources (money,
influence, reputation, power, etc) which allows them to gain and
accumulate visibility on the Internet.

Although everyone can produce and diffuse information in
principle easily with the help of the Internet because it is a global
decentralized many-to-many and one-to-many communication
system, not all information is visible to the same degree.
5. Conclusion
Rank   Video                        Number of hits   Originator          Corporation,

1      Evolution of Dance           128 350 731      Judson Laipply
                                                                         owner
                                                                         Private, non-    11 of the 15 most
2      Avril Lavigne - Girlfriend   127 518 607      RCA Records
                                                                         corporate
                                                                         Sony Music       viewed YouTube
                                                                         Entertainment
3      Charlie bit my finger –      127 370 584      Harry and Charlie   Private, non-    videos of all time are
       again!                                                            corporate
4      Miley Cirus – 7 Things       102 979 855      Hollywood           Walt Disney      provided by large
                                                     Records             Company
5      Rihanna – Don’t Stop the     101 501 290      Universal Music     Vivendi          media corporations
       Music                                         Group
6      Chris Brown – With You       99 195 687       Jive Records        Sony Music
                                                                         Entertainment
                                                                                          such as Sony Music
7      Pands - Disculpa los
       Malos Pensamientos
                                    98 309 779       Movic Records       Movic Records    Entertainment,
8
       (Evangelion)
       Lo qué tú Quieras Oír        98 204 841       Guilermo Zapata     Non-corporate,
                                                                                          Vivendi, Walt
                                                                         creative
                                                                         commons          Disney Company,
9      Jeff Dunham – Achmed
       the Dead Terrorist
                                    97 015 666       Comedy Central      Viacom
                                                                                          ITV plc, Movic
10     Hahaha                       93 906 757       Spacelord72         Private, non-
                                                                         corporate        Records.
11     Leona Lewis – Bleeding       91 243 811       Syco Music          Sony Music
       Love                                                              Entertainment
12     Lady Gaga – Just Dance       80 633 974       Interscope-         Vivendi
                                                     Geffen-A&M                           The “Internet
13     Britney Spears -             78 448 761       Jive                Sony Music

14
       Womanizer
       Timbaland – Apologize        78 400 330       Interscope-
                                                                         Entertainment
                                                                         Vivendi
                                                                                          attention economy“
15      Susan Boyle – Singer –    77 121 404
                                                     Geffen-A&M
                                                     ITV                  ITV plc
                                                                                          is dominated by
        Britains Got Talent 2009
Table: Most viewed videos on YouTube of all time, October 17th, 2009, 21:00 CET
                                                                                          large corporations.
5. Conclusion


 Rank Blog               Operator                Character            Alexa Traffic Rank (3
                                                                      month average of visits
                                                                      by global Internet users)
 1      Huffington       Huffington Post Inc.    Corporate            #274 0.3192%
        Post
 2      Gizmodo          Gawker Media            Corporate            #760 0.1434%
 3      TechCrunch       TechCrunch              Corporate            #495 0.2117%
 4      Engadget         AOL Time Warner         Corporate            #562 0.1829%

 5      Boing Boing      Happy Mutants LLC       Corporate           #2301 0.058%
 6      Mashable!        Mashable                Corporate           #517 0.2142%
 7      Think            Center for American     Non-corporate,      #9259 0.0166%
        Progress         Progress Action         politcal think tank
                         Fund
 8      The Daily        RTST Inc.               Corporate            #4390 0.0277%
        Beast
 8      The Corner on National Review,           Corporate            #5740 0.0211%
        National      Inc.
        Review
 10     Hot Air       Hot Air LLC                Corporate             #5039
                                                                       0.0217%
 Table: Blogs with the largest attention and influence, data source: Technorati Authority,
 October 17, 2009
5. Conclusion

The blogosphere is dominated by start-up companies that aim at
capital accumulation.

9 of the top 10 blogs are corporate blogs.

The only non-corporate top 10 blog is a political think tank
funded by individuals who are politically close to the Democrats.

The blogosphere is dominated by a power elite, capital and
political actors.

None of these blogs reaches as much attention on the Internet as
the large information platforms operated by large corporations:
Yahoo: 25.699%, MSN: 11.768%, AOL: 2.253%, BBC: 1.594%,
CNN: 1.404% (alexa.com, percentage of global Internet users who
visit web platforms, 3 month average).
5. Conclusion

Indymedia is only ranked number 4147 in the list of the most
accessed websites, whereas BBC Online is ranked number 44,
CNN Online number 52, the New York Times Online number
115, Spiegel Online number 152, Bildzeitung Online number 246,
and Fox News Online number 250 (data source: alexa.com, top 1
000 000 000 sites, August 2, 2009).

= stratified capitalist online attention economy

Internet-supported protest is possible and necessary, but today
remains rather marginalized.

The question if resistance to online surveillance is possible,
depends on how conscious users are about potential threats.

Survey: N=674 students who use social networking sites
5. Conclusion




Figure: Major perceived opportunities of social networking sites
1: Maintaining existing contacts, friendships, family relations, e t c
2: Establishing new contacts with unknown people or with people whom one hardly knows and can
easier contact o n l i n e
3: Finding and renewing old contacts
4: Communication in interest groups and hobby groups
5: Communication and contacts in general (no further specification)
6: International and global character of communication and contacts
7: Sharing and accessing photos, music, v i d e o s
8: Entertainment, fun, spare time, amusem e n t
9: Source of information and new s
10: Browsing other profiles, "spying" on others
11: Free communication that saves money
12: Reminder of birthdays
13: Business communication, finding jobs, self-presentation for potential employers
14: Being hip and trendy
15: Mobility, access from anyw h e r e
16: Self-presentation to others (for non-business reasons )
17: Flirting, sex, love
5. Conclusion




Figure: Major perceived risks of social networking sites
1: Data abuse or data forwarding or lack of data protection that lead to surveillance by state, companies, or
individuals
2: Private affairs become public and result in a lack of privacy and privacy control
3: Personal profile data (images, etc) are accessed by employer or potential employers and result in job-related
disadvantages (such as losing a job or not getting h i r e d )
4: Receiving advertising or spam
5: Lack or loss of personal contacts, superficial communication and contacts, impoverishment of social relat i o n s
6: Stalking, harassment, becoming a crime victi m
7: Commercial selling of personal data
8: Data and identity theft
9: I see no disadvanta g e s
10: It is a waste of time
11: Virus, hacking and defacing of profiles, data integri t y
12: Internet addiction, increase of stress and health damages
13: Unrealistic, exaggerated self-presentation, competition for best self-presentati o n
14: Disadvantages at university because professors can access profile s
15: Costs for usage can be introduced (or exist in the case of some platforms)
16: Friends can get a negative impression of m e
5. Conclusion

Antangonism between surveillance and communication on
SNS:

55.7% of the respondents say that political, economic, or personal
surveillance is a main threat of social networking sites. 59.1%
consider maintaining existing contacts as the main advantage.

As our study has shown, many young people seem to be aware
of the surveillance risks of web 2.0.

They possess a critical potential that could be transformed into
protest and social movement action if it is adequately triggered and
organized.
5. Conclusion

Kojin Karatani

Internet produsage: reflects “the transcritical moment where
workers and consumers intersect” (Karatani 2005: 21).

For political strategies this brings up the actuality of an
associationist movement that is “a transnational association of
consumers/workers” (Karatani 2005: 295) that engages in “the
class struggle against capitalism” of “workers qua consumers or
consumers qua workers” (Karatani 2005: 294).
The Hegelian Dialectical Triad of Multitude,
        Capital, and Communism               commonwealth =
                                                                      communism
                               Marx:
   produces surplus            knowledge = part of
        value,                 the commons =             “AUFHEBUNG“ (SUBLATION)
                                                        “a world of common wealth, focusing on and
      commons                  “universal labour”
                                                        expanding our capacities for collective
     (knowledge, language,     that is “brought about
                                                        production and self-government“ (Hardt and
    affects, communication,    partly by the            Negri 2009, Commonwealth: xiii), comunism
  education, care, technology, cooperation of men       “centralized state control“, “proper meaning“ of
    digital knowledge, user-   now living, but partly   communism=“what the private is to capitalism,
   generated Internet content, also by building on      what the public is to [state] socialism, the
       Internet-mediated       earlier work” (Marx      common is to communism“ (Hardt and Negri
      communication, etc)
                               1894: 199).              2009: 273) =>
                                                        FOR A COMMUNIST INTERNET IN A
        POLITICAL ORGANIZATION                          COMMUNIST SOCIETY
             capital exploits surplus value and the commons

      V = c + v + s the multitude resists against capitalM-C..P..C‘-M‘

                                  = actuality: necessary for capitalism
     MULTITUDE                    = potentiality                    CAPITAL, “EMPIRE“

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Class and Exploitation on the Internet

  • 1. Class and Exploitation on the Internet. Christian Fuchs Associate Professor Unified Theory of Information Research Group University of Salzburg Sigmund Haffner Gasse 18 A-5020 Salzburg Austria christian.fuchs@sbg.ac.at http://fuchs.uti.at http://www.uti.at
  • 2. Fuchs, Christian. 2008. Internet and Society: Social Theory in the Information Age. New York: Routledge. Fuchs, Christian (2010, Forthcoming) Foundations of Critical Media And Information Studies. A Marxist Approach. New York: Routledge.
  • 3. CONTENTS 1. Introduction 2. The web and social theory 3. Participatory web as ideology 4. Class and the web 5. Conclusion
  • 4. 1. Introduction Critical studies of the Internet: Jodi Dean: “The more opinions or comments that are out there, the less of an impact any one given one might make” (Dean 2005, 58). “Communicative capitalism is rooted in communication without communicability” (Dean 2005, 281). Mark Andrejecvic speaks of “the interactive capability of new media to exploit the work of being watched” (Andrejevic 2002: 239). McKenzie Wark: “The producing classes – farmers, workers, hackers – struggle against the expropriating classes – pastoralists, capitalists, vectoralists – but these successive ruling classes struggle also amongst themselves“ (Wark 2004: §31).
  • 5. 1. Introduction Trebor Scholz: “Like with any bubble, the suggestion of sudden newness is aimed at potential investors. [...] The Web 2.0 hype drew broad media attention and financial resources to businesses that manage to profit from networked social production, amateur participation online, fan cultures, social networking, podcasting, and collective intelligence” (Scholz 2008). Mark Andrejevic (2009): Critical Media Studies 2.0, Exploitation 2.0. “Related to the development of techniques for making sense out of the glut is the need to develop an updated critique of exploitation. The Marxist conception was useful and productive in that it highlighted the logic of the unfree ‘free’ choice“ (Andrejevic 2009, 48f).
  • 6. 1. Introduction =double free labour, but also: class and surplus value in Marxist theory! My contribution to the critical study of the Internet is the suggestion to explicitly reactualize and “reload” Marxian theory. The task is to create not just a critical theory of the Internet, but a Marxist theory of the Internet. The Marxian circuit of capital (Capital Vol. 1 & 2) that is also a circuit of exploitation needs to be related to Internet produsage.
  • 7. 2. The web and social theory Information as threefold process of: Cognition For Emile Durkheim, a “social fact is every way of acting, fixed or not, capable of exercising on the individual an external constraint” (Durkheim 1982, 59). Communication Max Weber had a different notion of sociality as social action: “Not every kind of action, even of overt action, is ’social’ in the sense of the present discussion. Overt action is not social if it is oriented solely to the behavior of inanimate objects” (Weber 1968, 22). Co-operation For Ferdinand Tönnies, the most important form of sociality is the community, which he understands as “consciousness of belonging together and the affirmation of the condition of mutual dependence” (Tönnies 1988: 69). For Karl Marx, co-operation is a fundamental mode of human social activity: “By social we understand the co-operation of several individuals, no matter under what conditions, in what manner and to what end” (Marx and Engels 1846/1970, 50).
  • 8. 2. The web and social theory * web 1.0 is a computer-based networked system of human cognition, * web 2.0 a computer-based networked system of human communication, * web 3.0 a computer-based networked system of human co- operation
  • 9. 2. The web and social theory Figure 1: A model of social software and its three subtypes
  • 10. 2. The web and social theory 1998 2008 Rank Website Unique users in 1000s Primary functions Rank Website Unique users in 1000s (February Primary Functions Sociality (1) - cogn: 1 Aol.com (December 1-31, 1998) 28 255 cogn, 1 yahoo.com 2008) 125 000 cogn, 1998: 20 2 yahoo.com 26 843 comm cogn, 2 google.com 123 000 comm. cogn, 2008: 20 comm comm. 3 geocities.co 18 977 cogn 3 aol.com 56 000 cogn, m comm. 4 msn.com 18 707 cogn, 4 youtube.com 54 000 cogn, 5 netscape.co 17 548 comm cogn, 5 microsoft.com 51 000 comm. Cogn Sociality (2) - comm: 1998: 9 m comm 6 excite.com 14 386 cogn, 6 msn.com 48 000 cogn, comm comm. 7 8 lycos.com microsoft.co 13 152 13 010 cogn, comm cogn 7 8 eBay.com myspace.com 48 000 46 000 Cogn cogn, 2008: 10 m comm, co- op 9 bluemountai 12 315 cogn, 9 wikipedia.org 44 000 cogn, narts.com comm comm, co- op Sociality (3) 10 infoseek.com 11 959 cogn, 10 mapquest.com 43 000 Cogn 11 altavista.com 11 217 comm cogn 11 live.com 41 000 Cogn - co-op: 1998: 0 2008: 4 12 tripod.com 10 924 cogn 12 amazon.com 41 000 Cogn 13 xoom.com 10 419 cogn 13 about.com 38 000 Cogn 14 angelfire.co 9 732 cogn 14 verizon.com 34 000 Cogn m 15 hotmail.com 9 661 cogn, 15 adobe.com 30 000 Cogn comm 16 17 Amazon.com real.com 9 134 7 572 cogn cogn 16 17 bizrate.com facebook.com 29 000 28 000 Cogn cogn, comm, There is at the same 18 zdnet.com 5 902 cogn 18 go.com 28 000 coop Cogn time continuity and 19 hotbot.com 5 612 cogn 19 answers.com 27 000 cogn, comm, coop discontinuity in the development of the 20 infospace.co 5 566 cogn 20 wordpress.com 27 000 cogn, m comm 260 891 961 000 Table 1: Information functions of the top 20 websites in the United States (sources: Comcast Press Release January 20, 1999, Quantcast Web Usage Statistics March 16, 2008) world wide web.
  • 11. 3. Participatory web as ideology Henry Jenkins argues that increasingly “the Web has become a site of consumer participation” (Jenkins 2008: 137) and sees blogging as “potentially increasing cultural diversity and lowering barriers in cultural participation”, “expanding the range of perspectives”, as “grassroots intermediaries” that ensure “that everyone has a chance to be heard” (Jenkins 2006: 180f). Axel Bruns says that “open participation” (Bruns 2008: 24, 240) is a key principle of produsage. Clay Shirky (2008: 107) says that on web 2.0 there is a “linking of symmetrical participation and amateur production”.
  • 12. 3. Participatory web as ideology Tapscott and Williams argue that “the new web” has resulted in “a new economic democracy […] in which we all have a lead role” (Tapscott and Williams 2007: 15). Yochai Benkler (2006) says that due to the emergence of commons-based peer production on the Internet, “we can say that culture is becoming more democratic: self-reflective and participatory“ (Benkler 2006: 15). Is the web participatory? Answering this question requires an understanding of the notion of participation.
  • 13. 3. Participatory web as ideology Participatory democracy theory A participatory economy requires a “change in the terms of access to capital in the direction of more nearly equal access” (Macpherson 1973: 71) and “a change to more nearly equal access to the means of labour” (Macpherson 1973: 73). “Genuine democracy, and genuine liberty, both require the absence of extractive powers” (Macpherson 1973: 121). A participatory economy furthermore involves “the democratising of industrial authority structures” (Pateman 1970: 43).
  • 14. 3. Participatory web as ideology Rank Website Ownership Country Year of Domain Economic Unique Users Creation Orientation per Month 4 Facebook Facebook Inc. USA 2004 Profit, 91 million advertising 6 YouTube Google Inc. USA 2005 Profit, 72 million advertising 8 Wikipedia Wikimedia USA 2001 Non-profit, 67 million Foundation non- advertising 9 MySpace MySpace Inc. USA 2003 Profit, 63 million (News advertising Corporation) 14 Blogspot Google Inc. USA 2000 Profit, 49 million advertising 19 Answers Answers USA 1996 Profit, 39 million Corporation advertising 22 Wordpress Automattic Inc. USA 2000 Profit, 28 million advertising 23 Photobucket Photobucket.com USA 2003 Profit, 28 million LLC advertising 26 Twitter Twitter Inc. USA 2006 Profit, no 27 million advertising 31 Flickr Yahoo! Inc. USA 2003 Profit, 21 million advertising 32 Blogger Google Inc. USA 1999 Profit, 20 million advertising 44 eHow Demand Media USA 1998 Profit, 14 million Inc. advertising 49 eZineArticles SparkNet USA 1999 Profit, 13 million Corporation advertising 532 million Table 2: Web 2.0/3.0 platforms that are among the top 50 websites in the USA (data source: quantcast.com, US site ranking, August 13, 2009)
  • 15. 3. Participatory web as ideology 13 of 50 websites can be classified as web 2.0/3.0 platforms (=26.0%). These 13 platforms account for 532 million out of a total of 1916 million monthly usages of the 50 top websites in the US (=27.7%). Web 2.0/3.0 platforms have become more important, but they do not dominate the web. 12 of 13 of the web 2.0/3.0 platforms that are among the top 50 US websites are profit-oriented, 11 of them are advertising-based. In my empirical sample, 92.3% of the most frequently used web 2.0/3.0 platforms in the US and 87.4% of monthly unique web 2.0/3.0 usages in the USA are corporate-based, which shows that the vast majority of popular web 2.0/3.0 platforms are mainly interested in generating monetary profits and that the corporate web 2.0/3.0 is much more popular than the non-corporate web 2.0/3.0.
  • 16. 3. Participatory web as ideology Google owns three of the 11 web platforms listed in table 2. 18 human and corporate legal persons own 98.8% of Google’s common stock, Google’s 20 000 employees, the 520 million global Google users, the 303 million users of YouTube, and the 142 million users of Blogspot/Blogger are non-owners of Google (Google SEC Filing Proxy Statements 2008). Rank Website Ownership of data Advertising 4 Facebook License to use uploaded content Targeted advertisements 6 YouTube License to use uploaded content Targeted advertisements 8 Wikipedia Creative commons No advertising 9 MySpace License to use uploaded content Targeted advertisements 14 Blogspot License to use uploaded content Targeted advertisements 19 Answers License to use uploaded content Targeted advertisements 22 Wordpress License to use uploaded content Targeted advertisements 23 Photobucket License to use uploaded content Targeted advertisements 26 Twitter No license to use uploaded content No advertising 31 Flickr License to use uploaded content Targeted advertisements 32 Blogger License to use uploaded content Targeted advertisements 44 eHow License to use uploaded content Targeted advertisements 49 eZineArticles No license to use uploaded content Targeted advertisements Table 3: Ownership rights and advertising rights of the 13 most-used web 2.0/3.0 platforms in the USA (data source: terms of use and privacy policies)
  • 17. 3. Participatory web as ideology 10 of the 13 web 2.0/3.0 sites hold a de-facto ownership right of user data. 11 of the 13 platforms have the right to store, analyze, and sell the content and usage data to advertising clients that are enabled to provide targeted, personalized advertisements. Most web 2.0/3.0 companies own the data of the users, whereas the users do not own a share of the corporations. This is an asymmetric economic power relation.
  • 18. 3. Participatory web as ideology For Georg Lukács, ideology “by-passes the essence of the evolution of society and fails to pinpoint it and express it adequately” (Lukács 1971: 50). Slavoj Žižek (1994: 305) argues that “’ideological’ is a social reality whose very existence implies the non-knowledge of its participants as to its essence“. An ideology is a claim about a certain status of reality that does not correspond to actual reality. It deceives human subjects in order to forestall societal change. It is false consciousness (Lukács 1971, 83).
  • 19. 3. Participatory web as ideology Based on participatory democracy theory, we can argue that scholars who argue that the contemporary web or the Internet is participatory advance an ideology that celebrates capitalism and does not see how capitalist interests predominantly shape the Internet. Given these empirical results, it seems feasible to theorize the contemporary “web 2.0” not as a participatory system, but by employing more negative, critical terms such as class, exploitation, and surplus value.
  • 20. 4. Class and the web Marx’s analysis of capitalism: The expanded reproduction process of capital, capital accumulation
  • 21. 4. Class and the web A
  • 22. 4. Class and the web Karl Marx highlights exploitation as the fundamental aspect of class by saying that “the driving motive and determining purpose of capitalist production” is “the greatest possible exploitation of labour- power by the capitalist” (Marx 1867: 449). “The theory of surplus value is in consequence immediately the theory of exploitation” (Negri 1991: 74) Marx says that the proletariat is “a machine for the production of surplus-value”, capitalists are “a machine for the transformation of this surplus-value into surplus capital” (Marx 1867: 742). Surplus value “is in substance the materialization of unpaid labour- time. The secret of the self-valorization of capital resolves itself into the fact that it has at its disposal a definite quantity of the unpaid labour of other people” (Marx 1867: 672). Surplus value “costs the worker labour but the capitalist nothing”, but “none the less becomes the legitimate property of the capitalist” (Marx 1867: 672).
  • 23. 4. Class and the web Erik Olin Wright (1997): Exploitation of labour Exploitation based on skills Exploitation based on authority Bourdieu (1986): economic capital cultural capital Political capital
  • 24. 4. Class and the web Rosa Luxemburg (1913: 363) argued that capital accumulation feeds on the exploitation of milieus that are drawn into the capitalist system. This idea was used for explaining the existence of colonies of imperialism by Luxemburg and was applied by Marxist Feminism in order to argue that unpaid reproductive labour can be considered as an inner colony and milieu of primitive accumulation of capitalism. (Bennholdt-Thomsen, Mies & Werlhof 1992, Mies 1996, Werlhof 1991). Antonio Negri uses the term “social worker” for arguing that there is a broadening of the proletariat that is “now extended throughout the entire span of production and reproduction” (Negri 1982: 209).
  • 25. 4. Class and the web The multitude or proletariat is formed by “all those who labour and produce under the rule of capital” (Hardt & Negri 2004: 106), “all those whose labour is directly or indirectly exploited by and subjected to capitalist norms of production and reproduction” (Hardt & Negri 2000: 52). The proletariat is objectively united by the fact that it consists of all those individuals and groups that are exploited capital, live and produce directly and indirectly for capital that expropriates and appropriates resources (commodities, labour power, the commons, knowledge, nature, public infrastructures and services) that are produced and reproduced by the proletariat in common.
  • 26. 4. Class and the web Over-exploitation means that goods are produced in a way that the “individual value of these articles is now below their social value” (Marx 1867: 434).
  • 27. 4. Class and the web Knowledge is “universal labour” that is “brought about partly by the cooperation of men now living, but partly also by building on earlier work” (Marx 1894: 199). “Communal labour, however, simply involves the direct cooperation of individuals” (Marx 1894: 199). profit rate p = s / (c + v) = surplus value / (constant capital + variable capital) Exploitation of labour by Internet firms: p = s / (c + v1 + v2), s … surplus value, c … constant capital, v1 … wages paid to fixed employees, v2 … wages paid to users v2 => 0, v1 => v2 (v2 substitutes v1) outsourcing of labour
  • 28. 4. Class and the web Produsage in a capitalist society can be interpreted as the outsourcing of productive labour from wage labour to users who work completely for free and help maximizing the rate of exploitation (e = s / v, = surplus value / variable capital) so that profits can be raised and new media capital can be accumulated. e = s /v: v=>0 => exploitation=>infinity Dallas Smythe (1981/2006) suggests that in the case of media advertisement models, the audience is sold as a commodity to advertisers (audience commodity): “Because audience power is produced, sold, purchased and consumed, it commands a price and is a commodity. (….) You audience members contribute your unpaid work time and in exchange you receive the program material and the explicit advertisements” (Smythe 1981/2006: 233, 238).
  • 29. 4. Class and the web The Internet users who google data, upload or watch videos on YouTube, upload or browse personal images on Flickr, or accumulate friends with whom they exchange content or communicate online via social networking platforms like MySpace or Facebook, constitute an audience commodity that is sold to advertisers. The difference between the audience commodity on traditional mass media and on the Internet is that in the latter case the users are also content producers; there is user-generated content, the users engage in permanent creative activity, communication, community building, and content-production. Internet produser/produsage commodity: Due to the permanent activity of the recipients and their status as produsers, we can say that in the case of the Internet the audience commodity is a produser commodity.
  • 30. 4. Class and the web The category of the produser commodity does not signify a democratization of the media towards a participatory or democratic system, but the total commodification of human creativity.
  • 31. 4. Class and the web Advertisements on the Internet are frequently personalized; this is made possible by surveilling, storing, and assessing user activities with the help of computers and databases. This is another difference from TV and radio, which provide less individualized content and advertisements due to their more centralized structure. In 2008, Internet advertising was the third-largest advertising market in the USA and the UK.
  • 32. 4. Class and the web Figure: The growth of Internet advertising profits in the USA (source: IAB Internet Advertising Revenue Report 2008) Figure: The growth of Internet advertising profits in the UK (source: Ofcom Communications Market Report 2009)
  • 33. 5. Conclusion The dialectic of technology and society The contemporary Internet and the contemporary world wide web are predominantly corporate spaces of capital accumulation through exploitation. “Critical theory argues that technology is not a thing in the ordinary sense of the term, but an ‘ambivalent’ process of development suspended between different possibilities” (Feenberg 2002: 15). Critical studies as alternative to technological/media determinism
  • 34. 5. Conclusion Technological/Media determinism: Cause Effect + = Techno-optimism MEDIA / TECHNOLOGY SOCIETY -- = Techno-pessimism Dialectic of technology/media: Cause Effect MEDIA / TECHNOLOGY ... SOCIETY Effect Cause MEDIA / TECHNOLOGY ... SOCIETY
  • 35. 5. Conclusion The Internet is a dialectical space that contains both positive and negative potentials, potentials for dominative competition and for co-operation that contradict each other (for a detailed discussion of this hypothesis see Fuchs 2008). The Internet acts as critical medium that enables information, co- ordination, communication, and co-operation of protest movements (Fuchs 2008), it has a potential to act as a critical alternative medium for progressive social movements, as examples such as Indymedia show (Fuchs 2010, Sandoval and Fuchs 2009). The Internet is both a social medium and a space of accumulation.
  • 36. 5. Conclusion But the dialectic of the Internet is an asymmetric dialectic. Visibility is a central resource on the Internet. Dominant actors such as corporations, political parties, or governments control a vast amount of resources (money, influence, reputation, power, etc) which allows them to gain and accumulate visibility on the Internet. Although everyone can produce and diffuse information in principle easily with the help of the Internet because it is a global decentralized many-to-many and one-to-many communication system, not all information is visible to the same degree.
  • 37. 5. Conclusion Rank Video Number of hits Originator Corporation, 1 Evolution of Dance 128 350 731 Judson Laipply owner Private, non- 11 of the 15 most 2 Avril Lavigne - Girlfriend 127 518 607 RCA Records corporate Sony Music viewed YouTube Entertainment 3 Charlie bit my finger – 127 370 584 Harry and Charlie Private, non- videos of all time are again! corporate 4 Miley Cirus – 7 Things 102 979 855 Hollywood Walt Disney provided by large Records Company 5 Rihanna – Don’t Stop the 101 501 290 Universal Music Vivendi media corporations Music Group 6 Chris Brown – With You 99 195 687 Jive Records Sony Music Entertainment such as Sony Music 7 Pands - Disculpa los Malos Pensamientos 98 309 779 Movic Records Movic Records Entertainment, 8 (Evangelion) Lo qué tú Quieras Oír 98 204 841 Guilermo Zapata Non-corporate, Vivendi, Walt creative commons Disney Company, 9 Jeff Dunham – Achmed the Dead Terrorist 97 015 666 Comedy Central Viacom ITV plc, Movic 10 Hahaha 93 906 757 Spacelord72 Private, non- corporate Records. 11 Leona Lewis – Bleeding 91 243 811 Syco Music Sony Music Love Entertainment 12 Lady Gaga – Just Dance 80 633 974 Interscope- Vivendi Geffen-A&M The “Internet 13 Britney Spears - 78 448 761 Jive Sony Music 14 Womanizer Timbaland – Apologize 78 400 330 Interscope- Entertainment Vivendi attention economy“ 15 Susan Boyle – Singer – 77 121 404 Geffen-A&M ITV ITV plc is dominated by Britains Got Talent 2009 Table: Most viewed videos on YouTube of all time, October 17th, 2009, 21:00 CET large corporations.
  • 38. 5. Conclusion Rank Blog Operator Character Alexa Traffic Rank (3 month average of visits by global Internet users) 1 Huffington Huffington Post Inc. Corporate #274 0.3192% Post 2 Gizmodo Gawker Media Corporate #760 0.1434% 3 TechCrunch TechCrunch Corporate #495 0.2117% 4 Engadget AOL Time Warner Corporate #562 0.1829% 5 Boing Boing Happy Mutants LLC Corporate #2301 0.058% 6 Mashable! Mashable Corporate #517 0.2142% 7 Think Center for American Non-corporate, #9259 0.0166% Progress Progress Action politcal think tank Fund 8 The Daily RTST Inc. Corporate #4390 0.0277% Beast 8 The Corner on National Review, Corporate #5740 0.0211% National Inc. Review 10 Hot Air Hot Air LLC Corporate #5039 0.0217% Table: Blogs with the largest attention and influence, data source: Technorati Authority, October 17, 2009
  • 39. 5. Conclusion The blogosphere is dominated by start-up companies that aim at capital accumulation. 9 of the top 10 blogs are corporate blogs. The only non-corporate top 10 blog is a political think tank funded by individuals who are politically close to the Democrats. The blogosphere is dominated by a power elite, capital and political actors. None of these blogs reaches as much attention on the Internet as the large information platforms operated by large corporations: Yahoo: 25.699%, MSN: 11.768%, AOL: 2.253%, BBC: 1.594%, CNN: 1.404% (alexa.com, percentage of global Internet users who visit web platforms, 3 month average).
  • 40. 5. Conclusion Indymedia is only ranked number 4147 in the list of the most accessed websites, whereas BBC Online is ranked number 44, CNN Online number 52, the New York Times Online number 115, Spiegel Online number 152, Bildzeitung Online number 246, and Fox News Online number 250 (data source: alexa.com, top 1 000 000 000 sites, August 2, 2009). = stratified capitalist online attention economy Internet-supported protest is possible and necessary, but today remains rather marginalized. The question if resistance to online surveillance is possible, depends on how conscious users are about potential threats. Survey: N=674 students who use social networking sites
  • 41. 5. Conclusion Figure: Major perceived opportunities of social networking sites 1: Maintaining existing contacts, friendships, family relations, e t c 2: Establishing new contacts with unknown people or with people whom one hardly knows and can easier contact o n l i n e 3: Finding and renewing old contacts 4: Communication in interest groups and hobby groups 5: Communication and contacts in general (no further specification) 6: International and global character of communication and contacts 7: Sharing and accessing photos, music, v i d e o s 8: Entertainment, fun, spare time, amusem e n t 9: Source of information and new s 10: Browsing other profiles, "spying" on others 11: Free communication that saves money 12: Reminder of birthdays 13: Business communication, finding jobs, self-presentation for potential employers 14: Being hip and trendy 15: Mobility, access from anyw h e r e 16: Self-presentation to others (for non-business reasons ) 17: Flirting, sex, love
  • 42. 5. Conclusion Figure: Major perceived risks of social networking sites 1: Data abuse or data forwarding or lack of data protection that lead to surveillance by state, companies, or individuals 2: Private affairs become public and result in a lack of privacy and privacy control 3: Personal profile data (images, etc) are accessed by employer or potential employers and result in job-related disadvantages (such as losing a job or not getting h i r e d ) 4: Receiving advertising or spam 5: Lack or loss of personal contacts, superficial communication and contacts, impoverishment of social relat i o n s 6: Stalking, harassment, becoming a crime victi m 7: Commercial selling of personal data 8: Data and identity theft 9: I see no disadvanta g e s 10: It is a waste of time 11: Virus, hacking and defacing of profiles, data integri t y 12: Internet addiction, increase of stress and health damages 13: Unrealistic, exaggerated self-presentation, competition for best self-presentati o n 14: Disadvantages at university because professors can access profile s 15: Costs for usage can be introduced (or exist in the case of some platforms) 16: Friends can get a negative impression of m e
  • 43. 5. Conclusion Antangonism between surveillance and communication on SNS: 55.7% of the respondents say that political, economic, or personal surveillance is a main threat of social networking sites. 59.1% consider maintaining existing contacts as the main advantage. As our study has shown, many young people seem to be aware of the surveillance risks of web 2.0. They possess a critical potential that could be transformed into protest and social movement action if it is adequately triggered and organized.
  • 44. 5. Conclusion Kojin Karatani Internet produsage: reflects “the transcritical moment where workers and consumers intersect” (Karatani 2005: 21). For political strategies this brings up the actuality of an associationist movement that is “a transnational association of consumers/workers” (Karatani 2005: 295) that engages in “the class struggle against capitalism” of “workers qua consumers or consumers qua workers” (Karatani 2005: 294).
  • 45. The Hegelian Dialectical Triad of Multitude, Capital, and Communism commonwealth = communism Marx: produces surplus knowledge = part of value, the commons = “AUFHEBUNG“ (SUBLATION) “a world of common wealth, focusing on and commons “universal labour” expanding our capacities for collective (knowledge, language, that is “brought about production and self-government“ (Hardt and affects, communication, partly by the Negri 2009, Commonwealth: xiii), comunism education, care, technology, cooperation of men “centralized state control“, “proper meaning“ of digital knowledge, user- now living, but partly communism=“what the private is to capitalism, generated Internet content, also by building on what the public is to [state] socialism, the Internet-mediated earlier work” (Marx common is to communism“ (Hardt and Negri communication, etc) 1894: 199). 2009: 273) => FOR A COMMUNIST INTERNET IN A POLITICAL ORGANIZATION COMMUNIST SOCIETY capital exploits surplus value and the commons V = c + v + s the multitude resists against capitalM-C..P..C‘-M‘ = actuality: necessary for capitalism MULTITUDE = potentiality CAPITAL, “EMPIRE“