3. The Main Point:
reasonable is merely average
1. The mean or average
2. Entered law as a standard
3. We are only human
4. Average reader is just
functional
5. Understanding our
understanding
6. Use the science
7. My pet peeve:
Big White/Sea to Sky
5. Entry into law as a behavioural standard
Vaughan v. Menlove (1837)
An ordinary, prudent person;
not of a particular intelligence or
capacity for judgment
And Blyth v. Company Proprietors of the Birmingham Water Works (1856)
6. Traditional standard evolved
does not consider the particular person’s
• reasonableness
• character
• intelligence
does consider
• circumstances
• limitations.
8. I’m okay; you’re not.
… perhaps, unsurprisingly, the reasonable person
often turns out to bear a rather suspicious similarity
to the judge.
Mayo Moran, Rethinking the Reasonable Person
9. Are women reasonable?
US Supreme Court 2018: Women, like all humans,
are intellectual creatures with the ability to reason,
consider, ponder and challenge their own ideas
and those of others.
Supreme Court of Canada 1990: the perspectives of
women, which have historically been ignored, must
now equally inform the ‘objective’ standard of the
reasonable person in relation to self-defence.
12. We are only human,
and with afflictions
Cognitive biases lead to more
effective actions in a given
context, enabling faster
decisions when timeliness is
more valuable than accuracy.
14. Thinking in a hurry or a panic
Cognitive impatience:
Skimming and scanning.
No time to grasp complexity.
15. New challenge to reasonable standard
Interspecies cognitive acts requires cross-species analysis:
human with seeing eye dog or sniffer dog
Cognition distribution is shared task orientation
+ agency + interaction dominance
The task is well defined, and takes both agents
to contribute to the outcome.
16. Does the reasonable person do this?
It would take 76
days to read the
standard terms
and conditions of
websites we use.
17. Average, reasonable people?
US Supreme Court Chief Justice
Roberts admits he doesn’t read the
computer fine print
Judge Posner admits he didn’t read
boilerplate for home equity loan
FTC Commissioner Noah Phillips
agrees to online terms and
conditions without reading them
Professors of consumer law do
not routinely read consumer
contracts and disclosures.
57% said they rarely or never
read contracts
48% said they rarely or never
read required disclosures
None always read them
19. Use the
science
Cheryl Stephens
email@CherylStephens.com
CherylStephens.com
This presentation and a much fuller version are available at
https://www.slideshare.net/CherylStephens
Also see the audience profile article
The Facets of the General Public as Audience
https://www.dropbox.com/s/2u2cybl7c57u0tr/AudienceIssues.pdf?
dl=0
Editor's Notes
A Treatise on Man and the development of his aptitudes. His concern was defining the characteristics of ‘normal man’ and fitting the distribution around the norm.
…A polymath (equally versed in the arts and sciences) and a polyglot (in addition to his native French, fluent in English, Spanish, Italian, German and Latin, in which he defended his doctoral thesis)… Belgian astronomer, mathematician, statistician and sociologist.
The Bell Curve=normal distribution
https://academic.oup.com/ndt/article/23/1/47/1923176
The court may need to be informed by evidence of circumstances which bear on… the standard of the reasonable man in any particular case;
but it is then for the court to determine the outcome, in those circumstances, of applying that impersonal standard.
Healthcare at Home Limited v. The Common Services Agency [2014] UKSC 49
The court may need to be informed by evidence of circumstances which bear on…
the standard of the reasonable man in any particular case but it is then for the court to determine the outcome, in those circumstances, of applying that impersonal standard.
Healthcare at Home Limited v. The Common Services Agency [2014] UKSC 49
Mayo Moran, Rethinking the Reasonable Person (2003, Oxford Press) at 17 As quoted in letter of October 5, 2005 from Robert F. Bauer, Perkins Coie to Brad Deutsch, Office of General Counsel, Federal Election Commission
Only in In the 1990 decision of R v Lavallee, the Supreme Court of Canada concluded that “the perspectives of women, which have historically been ignored, must now equally inform the ‘objective’ standard of the reasonable person in relation to self-defence.”
Skim reading is the new normal.
When the reading brain skims over texts, we don’t have time to grasp complexity.
Richard Branson has dyslexia. Says he us just wired differently.
The Supreme Court of Canada says,
to be informed means to:
know rights affecting legal processes
know which rights apply to what is happening
understand them
be able to make informed choices
be able to use them to take action in what we each consider our own best interests
Standard should consider: Physical, medical, mental
disabilities
effect on cognition, memory, reading
PIACC: 39% of U.S. adults with an Associate’s degree, 25% of those with a Bachelor’s degree, and 19% of those with more than a Bachelor’s degree have low literacy skills
To learn more about the PIAAC: The international OECD website at http://www.oecd.org/skills/piaac, the U.S. Department of Education’s Institute of Education Sciences website at https://nces.ed.gov/surveys/piaac, and the PIAAC gateway website at http://piaacgateway.com.
“If the dominant medium advantages processes that are fast, multi-task oriented and well-suited for large volumes of information, like the current digital medium, so will the reading circuit. As UCLA psychologist Patricia Greenfield writes, the result is that less attention and time will be allocated to slower, time-demanding deep reading processes, like inference, critical analysis and empathy, all of which are indispensable to learning at any age.” Ideas for America
Internet
Skim reading is the new normal. The effect on society is profound
Maryanne Wolf
neurosciences indicates, the acquisition of literacy necessitated a new circuit in our species’ brain more than 6,000 years ago. That circuit evolved from a very simple mechanism for decoding basic information,
https://www.theguardian.com/commentisfree/2018/aug/25/skim-reading-new-normal-maryanne-wolf
https://www.theguardian.com/commentisfree/2018/aug/25/skim-reading-new-normal-maryanne-wolf
When the reading brain skims over texts, we don’t have time to grasp complexity.
Cognitive impatience:
inability to read with enough critical analysis to comprehend the complexity of thought and argument in more demanding texts.
Cognitive impatience:
inability to read with enough critical analysis to comprehend the complexity of thought and argument in more demanding texts.
Dr Suzy J Styles
@suzyjstyles
Psycholinguist. Brain, Language & Intersensory Perception at Nanyang Technological University, Singapore. July 27, 2018 reporting on CognScience Conference:
Mary Jean Amon presenting on distributed cognition (that is, sharing the job of cognition between, say, 2 people), and how to investigate it between species... Joint work with Zachariah Neemar & Louis Favela
Braille, won’t fit through the mail slot; audio takes 4 hours
http://www.abajournal.com/news/article/chief_justice_roberts_admits_he_doesnt_read_the_computer_fine_print/
http://www.abajournal.com/news/article/judge_posner_admits_he_didnt_read_boilerplate_for_home_equity_loan/
Sovern, Jeff, The Content of Consumer Law Classes III (June 27, 2018). Journal of Consumer & Commercial Law, Vol. 22, Forthcoming 2018; St. John's Legal Studies Research Paper No. 18-0014. Available at SSRN: https://ssrn.com/abstract=3203898
http://pubcit.typepad.com/clpblog/2018/09/does-an-ftc-commissioner-click-accept-without-reading-if-practically-no-one-reads-these-things-why-d.html
Saturday, September 22, 2018
Does an FTC commissioner click accept without reading? If practically no one reads these things, why do we hold people to them?
by Jeff Sovern
Regular readers of this blog know that I collect instances of people agreeing to contracts without reading them. Among my examples: Chief Justice Roberts, Judge Posner, Hillary Clinton, and consumer law professors. Now I think we can add FTC Commissioner Noah Phillips to the list, though his remarks are ambiguous enough that I can't be certain. During a July hearing before the House Commerce Committee, about 2:17 in, Commissioner Phillips said, as best I can transcribe it:
I hope in my own life and I hope that everyone in their own lives always make informed decisions. That's not always how we do things. I will admit to you I have repeatedly in the last few weeks clicked on any number of accept, accept, accept online.
It is possible that all Commissioner Phillips meant was that he clicked accept without reading carefully enough to make an informed decision. But the way he said "accept, accept, accept" makes it sound as if he clicked "accept" without reading anything. And I certainly don't criticize him for not reading, if indeed he did not. But if even an FTC commissioner charged with protecting consumers doesn't read these things, why do we pretend everyone does?
Posted by Jeff Sovern on Saturday, September 22, 2018
Fillingham v. Big White Ski Resort Limited, 2017 BCSC 1702
http://www.courts.gov.bc.ca/jdb-txt/sc/17/17/2017BCSC1702.htm
As a condition of use of the ski area and other facilities, the Ticket Holder assumes all risk of personal injury, death or property loss resulting from any cause whatsoever including but not limited to: the risks, dangers and hazards of skiing, snowboarding, tubing, skating, cycling, hiking and all other recreational activities; the use of ski lifts; collision or impact with natural or man-made objects or with skiers, snowboarders or other persons; travel within or beyond the ski area boundaries; or negligence, breach of contract, or breach of statutory duty of care on the part of Big White Ski Resort Ltd. and its directors, officers, employees, instructors, volunteers, agents, independent contractors, subcontractors, representatives, sponsors, successors and assigns (hereinafter collectively referred to as the “Ski Area Operator”). The Ticket Holder agrees that the Ski Area Operator shall not be liable for any such personal injury, death or property loss and releases the Ski Area Operator and waives all claims with respect thereto.
Union Steamships Limited v. Barnes, [1956] S.C.R. 842; Mayer v. Big White Ski Resort Ltd., 1997 CanLII 4261 (B.C.S.C.), aff’d 1998 CanLII 5114 (B.C.C.A.); Dixon v. B.C. Snowmobile Federation, 2003 BCCA 174; and Dyck v. Manitoba Snowmobile Association, [1985] 1 S.C.R. 589.