Right to Understand --2009rt2info powerpoint c-stephens


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I'm starting a conversation about right to understandable information from those who are obliged by law to provide us information or disclosure. I assert that this right already exists.

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Right to Understand --2009rt2info powerpoint c-stephens

  1. 1. Starting a conversationWhen a government or industry isobliged to provide information, it mustbe delivered in a manner that isunderstandable by the general public. Information is a right Cheryl Stephens Plain Language Wizardry
  2. 2. Some readers• Cannot read with the necessary skill• Suffer emotional or psychological problems thatinterfere with comprehension• Experience disabilities that interfere with readingor comprehension (physical or mental)• Experience "situational limited literacy“•Lack knowledge of the domain context Information is a right | Cheryl Stephens
  3. 3. Add presentation title (go to View> Master > Slide Master) | Add name and organisation of
  4. 4. pivotal roleSince access to information is needed to exercise all other human rights, the right to information is a right placing on governments a duty to provide people with usable information Information is a right | Cheryl Stephens
  5. 5. a right to access quality information Quality of information: • accuracy • completeness • currency • comprehensibility • format comprehensible to the people who need it Information is a right | Cheryl Stephens
  6. 6. United Nations human rights:1. Universal Declaration of Human Rights2. International Covenant on Civil and Political Rights Right “to seek, receive and impart information”implies a right of access to information Information is a right | Cheryl Stephens
  7. 7. Inter-American Court of Human Rights: Claude Reyes et al vs. ChileArt 13 – right to seek and receive informationAmerican Convention on Human Rights: the state must follow the principles of public nature of information, transparency, and maximum disclosure Information is a right | Cheryl Stephens
  8. 8. Article 19 of the UDHREveryone has the right to freedom of opinion and expression;this right includes the freedom to hold opinions without interference and to seek, receive, and impart information and ideas through any media and regardless of frontiers Information is a right | Cheryl Stephens
  9. 9. US Disability or Discrimination Laws Access to information Conditions of effective communication are 1. timeliness of delivery 2. accuracy of the translation 3. manner and medium appropriate to the • significance of the message and • abilities of the individual with the disability Information is a right | Cheryl Stephens
  10. 10. Canada FCAC s. 6(4)Any disclosure that is required to be made by a bank … must be made in language, and presented in a manner, that is clear, simple and not misleading. Information is a right | Cheryl Stephens
  11. 11. Canadian anti-discrimination laws Failing to accommodate people with low literacy skills may be a form of systemic discrimination. Failing to take reasonable steps to end systemic discrimination exposes organizations to human rights claims. To meet its duty to accommodate, an organization must adjust a policy or practice to meet the special needs of a person. Information is a right | Cheryl Stephens
  12. 12. Supreme Court of Canada now recognizes differences that are disabling given external barriers posed by a society and its norms, procedures, and institutions discrimination is socially constructed Information is a right | Cheryl Stephens
  13. 13. Supreme Court of Canadaaspects to disability:• physical or mental impairments or illness,• functional limitations, real or perceived,• society’s problematic response to the person’s condition: prejudice and stereotypes Information is a right | Cheryl Stephens
  14. 14. Ontario legislation defines disability • a condition of mental impairment or a developmental disability • a learning disability, or • a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language Information is a right | Cheryl Stephens
  15. 15. A Theory of EverythingEntities Laws Motivators Resourcegovernment treaties duties IN-industry constitutions ethics FOR-finance rights docs interests MA-health info access obligations TIONinsurance anti-discrim profitacademia disability marketingjustice system int’l norms Information is a right | Cheryl Stephens
  16. 16. A Theory of EverythingIntermediaries Skill Delivery Resourcegov’t services access IN-marketeers formats FOR-health/social serv quality MA-NGOs transmission belt TIONcommunicators marketing DE-enforcers LI- VERY Information is a right | Cheryl Stephens
  17. 17. A Theory of EverythingPeople Needs Rights Resultscitizens low literacy civilconsumers warnings moralinvestors risk qualitycivilians protection humanlearners disabilities libertiesimmigrants ESL ethical treatmentdisenfranchised Information is a right | Cheryl Stephens