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Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
Civic Media Impact
1
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
2
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
What is impact?
• Change
• Changing Laws, Markets, Norms, Code
• Learning, Gaining Self-Efficacy, Affecting Emotions
• Community-building, Movement-building
• Evidence
• Impressions, Statistics, Products, Stories
3
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
Caption Helvetica Regular 25/25 pt
Why is this important to me?
4
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
Why is this important to us?
Defining success
If we are to define a field of Civic Media, we must be
able to define when interventions succeed
Empirically driving design toward what matters
Civic media’s deep connection to media and
technology makes our research accountable for future
design, and even theories must be tested
Communicating results and value to funders
They are also a stakeholder with an explicit goal of
social impact; and right now, we are responsible for
shaping how they conceive of impact
5
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
Why is it so hard?
Research Design
Finding an appropriate question and methodology is a
conversation and compromise among many
stakeholders
Instrumentation
Answering the questions that really matter can
demand approaches and tools that don’t currently exist
Project Implementation
Research can complicate a project’s deployment or
even its primary mission
6
Boston Civic Media Consortium
Impact and Assessment
April 7, 2016
Erhardt Graeff
MIT Center for Civic Media
@erhardt
A note of thanks
7

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Civic Media Impact: Opening Statement by Erhardt Graeff

  • 1. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt Civic Media Impact 1
  • 2. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt 2
  • 3. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt What is impact? • Change • Changing Laws, Markets, Norms, Code • Learning, Gaining Self-Efficacy, Affecting Emotions • Community-building, Movement-building • Evidence • Impressions, Statistics, Products, Stories 3
  • 4. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt Caption Helvetica Regular 25/25 pt Why is this important to me? 4
  • 5. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt Why is this important to us? Defining success If we are to define a field of Civic Media, we must be able to define when interventions succeed Empirically driving design toward what matters Civic media’s deep connection to media and technology makes our research accountable for future design, and even theories must be tested Communicating results and value to funders They are also a stakeholder with an explicit goal of social impact; and right now, we are responsible for shaping how they conceive of impact 5
  • 6. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt Why is it so hard? Research Design Finding an appropriate question and methodology is a conversation and compromise among many stakeholders Instrumentation Answering the questions that really matter can demand approaches and tools that don’t currently exist Project Implementation Research can complicate a project’s deployment or even its primary mission 6
  • 7. Boston Civic Media Consortium Impact and Assessment April 7, 2016 Erhardt Graeff MIT Center for Civic Media @erhardt A note of thanks 7