Chuong 1 - Tổng quan QLNNL- Eng.pptx

1. HUMAN RESOURCES MANAGEMENT
CHAPTER 1: OVERVIEW ON HUMAN
RESOURCES MANAGEMENT IN
ORGANIZATION

2. OBJECTIVES OF CHAPTER 1
After finishing chapter 1, students
can present and understand the
following contents :
 Overview on human resources:
definition, role and function of
human resources management
 Challenges to human resources
management

3. 3
TUTORIALS
 Students should learn more about
human resources management such as
the information related to human
management in organization and
enterprise
 Learn why human resources issues are
highlighted and human resources
management plays a critical role in an
organization as well as its activities and
functions
 Reference textbook: Nguyễn Ngọc
Quân, Nguyễn Vân Điềm, Human
Resources Management, National
Economics University Publishing House,
2012
 Discuss with the teacher and other
students about unknown issues

4. CONTENTS OF CHAPTER 1
 OVERVIEW ON HUMAN RESOURCES
 ROLE, OPERATION AND FUNCTION OF HUMAN
RESOURCES MANAGEMENT
 CHALLENGES TO HUMAN RESOURCES MANAGEMENT

5. 1.1. OVERVIEW ON HUMAN RESOURCES
 Definition of human resources
 Objectives of human resources management
 Human resources department in enterprise

6. 1.1. OVERVIEW ON HUMAN RESOURCES
Definition of human resources
Human resources
The human resources of an organization include all employees
working in that organization
Human resources are understood as the resources of each human
being, including physical and mental resources
Human Resources Management
Human Resources Management is a
system of philosophies, policies, and
functional activities for attracting,
training, developing and sustaining
people in an organization to achieve
optimal results for both organization
and employees.

7. Goal of functional
department in
enterprise
Goal of
enterprise
Goal towards
society
Goal of individuals
Objectives of Human Resources Management
1.1. OVERVIEW ON HUMAN RESOURCES

8. Human resources department in enterprise
GĐ/Trưởng
phòng Sản
xuất
Director/
Production
Manager
GĐ/Trưởn
g phòng
Kinh
doanh
GĐ/
Trưởng
phòng
Nhân lực
Director/
HR
Manager
Functional diagram of Human resources management in enterprise
Director/
Sales
Manager
Director/
Accounting
- Finance
Manager
General Director/
Director
1.1. OVERVIEW ON HUMAN RESOURCES

9. Operational diagram of Human resources management in enterprise
Planning Organizing Managing Controlling
Implement, guide, support and serve other departments
the organizing and personnel works in the enterprise
HR Department
HR
Director
Perform basic
functions and
advise the
director of
enterprise
Within the department
1.1. OVERVIEW ON HUMAN RESOURCES
Human resources department in enterprise (continue)

10.  Operational role of HR management
 Function of HR management
1.2. OPERATIONAL ROLE AND FUCTION OF
HUMAN RESOURCES MANAGEMENT

11. 1.2. OPERATIONAL ROLE AND FUCTION OF
HUMAN RESOURCES MANAGEMENT
Role of HR Management
 Help administrator achieve goals and
governance results through others
 Help agencies and enterprises exploit
the potential and improve productivity
and business production.
 HR management plays the key role in
management reform, helping agencies
and enterprises to assert and enhance
their position in the economic
integration

12. Attract Human
Resources
Maintain Human
Resources
Train and
develop
Human
Resources
BASIC FUNCTIONAL GROUPS OF HR MANAGEMENT
1.2. OPERATIONAL ROLE AND FUCTION OF HUMAN
RESOURCES MANAGEMENT(continue)

13. Function of HR Management (continue)
 Functional group to attract (to form) Human
resources:
Include the activities to ensure that the
organization has sufficient employees in
terms of quantity and quality. In order to
produce such result, organization must:
 Plan Human resources
 Analyze and design jobs
 Design strategy of HR management
 Recruit, select and allocate Human
resources
1.2. OPERATIONAL ROLE AND FUCTION OF
HUMAN RESOURCES MANAGEMENT(continue)

14. Function of HR Management (continue)
1.2. OPERATIONAL ROLE AND FUCTION OF HUMAN
RESOURCES MANAGEMENT(continue)
Functional group to train and
develop HR
This functional group concentrates on
activities that enhance the capacity of
staff to ensure their skills and
qualifications needed to complete their
work and to facilitate their
development
Functional group to maintain HR

15. Function of HR Management (continue)
1.2. OPERATIONAL ROLE AND FUCTION OF
HUMAN RESOURCES MANAGEMENT(continue)
Functional group to maintain HR
Include 3 activities
 Performance appraisal
 Remuneration for employees
 Maintain and develop good
working relationships in the
enterprise

16.  Organizational restructuring in companies
 Global competition
 The diversity of the workforce
 Demands of employees
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT

17. Challenges to HR Management
 Organizational restructuring in the companies
 “Restructuring” (thường được dịch là “tái cấu trúc”) is the process
of re-organizing and rearranging the enterprise to create a better
"status" for the enterprise to achieve its goals.
 A comprehensive restructuring program will cover most areas
such as organizational structure, human resources, management
and administration mechanisms; activities and processes; other
resources of the business.
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT

18. Enterprises are facing the following
problems of human resources :
 Strategy of HR Management: The goal of rival
enterprises is to create jobs for employees
 Loyalty: Employees could be attracted by the
rival’s policy.
 Decision-making: Complicated because of the
conflicts between the desires of partners and
business rivals.
 Unfriendliness among employees
 Communication becomes limited
 Information could be impeded
 Remuneration: Not satisfied due to the
differences among employees of the partners.
Challenges to HR Management (continue)
Global competition
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT

19. The changing nature of the
working environment through
the description of the variables
of diversity consists of 2 types:
 Core variables (age, social
trend, ethnicity, race, physical
capability and gender)
 Minor variables (job, income,
marital status, religion,
education and geographic
location)
Ch?ng t?c
Kh? n?ng
th? l?c
Gi?i tính
L?a tu?i
Xu h??ng
xãh?i
S?c t?c
Religion
Marital
status
Job
Income
Education
Family
status
Geographic
Location
Age
Social
trend
Ethnicity
Race
Physical
capability
Gender
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT
Challenges to HR Management (continue)
The diversity of the workforce

20.  For job and working condition:
Safety, excitement and
demonstrating personal skills.
Recruitment and working
conditions are reasonable.
 Personal benefits and salary:
Evaluated and respected,
reasonable remuneration ...
 Promotion opportunities:
Opportunity to learn new skills,
get equal promotion, participate
in training and developing
programs...
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT
Challenges to HR Management (continue)
Demands of employees

21.  Challenges to HR Management
(continue)
The role of fulfilling social
objectives of organizations
Organizations tend to be part of the
promotion of achieving the goals of
society
The regulations of the Labor Code
have increasingly facilitated the work
of human resources management in
organizations.
1.3. CHALLENGES TO HUMAN RESOURCES MANAGEMENT

22.  According to Alvin Toofffer: "The power of individuals, collectives,
nations, multination ... transforms from the power of violence to the
power of wealth and the power of intellect"– (The Human Resource
Development as an aspect of Strategic competition – The MIT Club of
Singapore).
 In the 21st century witnesses fierce competition among companies
including intense competition for talents. A company or an
organization, even with abundant financial resources, becomes
meaningless without a proper human resources management strategy.
Thus, the mission of the manager is to not only understand how to
manage but also to attract talented people as well as to motivate them
to develop their full potential, boosting their careers, so that they can
bundle themselves with enterprise or organization.
 Attracting and retaining employees, especially the skillful ones, is
always considered a critical issue, requiring enterprise to invest and
determine that this is the key to success.
SUMMARY