This document is a CV for Christopher Harrison, a 25-year-old sales agent from Nottingham, UK. It outlines his work experience in sales roles at Domestic and General, Primark, and Clinton Cards, leveraging strong communication and organizational skills. His education background includes qualifications in hairdressing, food hygiene, art and design, and IT. Currently employed as a contact center agent at Domestic and General, the top warranty provider in the UK, he has consistently exceeded sales targets and helped raise money for charity.

1. Christopher J. Harrison
07450 970993 ☻ chris2990@live.com ☻ 25, Nottingham
linkedin.com/in/chrisharrison90
An enthusiastic sales agent with excellent communication and organisational skills.
Recent Experience
• Domestic and General - Experienced seller with a consistently high call-to-sales conversion rate.
• Work and Travel in Australia – Over six months working the reception of a busy youth hostel.
• Television game show – Working strategically under pressure to secure a prize.
Hobbies
Keen runner who enjoys reading, cooking, travelling the world and meeting new people.
Education
New College Nottingham (2008 = 2012)
• NVQ Level 3 in Hairdressing
• RSPH Foundation in Food Hygiene
• Team and Leadership Business Award
• Time Management training.
West Nottingham College (2007 – 2008)
• NVQ Art & Design
• IT Key Skills.
The Holgate Academy (2002 – 2007)
• 10 GCSEs
• English B
• ICT B
• Maths B.
Employment
Contact Centre Agent
Domestic and General
(October 2013 – Present)
The UK's leading specialist warranty provider. Kitchen appliances, boilers and consumer electronics.
Previous employment
Retail Operative
Responsible for:
• Listening to customers
• Identifying issues with white appliances
• Conflict resolution
• Explaining insurance procedures
• Generating leads
• High call-to-sales conversion
• Being polite and professional
• General research and administration.
Notable achievements:
• Becoming a top band seller within my first
month of employment
• Consistently maintaining a 33% call-to-sale
conversion rate, (target rate 25 %)
• Average of 200 sales per month, equating
to over £30,000 projected company profit.
• Working with the team to raise more than
£3000 manning the telephones for
Children in Need.

2. Primark
(August 2012 – October 2013)
As an employee of Primark, Nottingham, I worked within a fast-paced customer-facing environment.
As one of the most well-known fashion retailers in the UK, I developed excellent teamwork skills to
maintain a high standard of service in a busy work environment. Constant interaction with customers
allowed me to use my friendly and helpful manner to efficiently handle a wide variety of tasks from
handling of cash and tills to resolving issues with returns and faulty products.
Sales Assistant
Clinton Cards
(December 2011 – January 2012)
As a Sales Assistant during the busy Christmas period, I was required to serve a large volume of
customers in a short period of time. This is a crucial period in the year for the business in terms of
sales and reaching targets, therefore I quickly developed my abilities to efficiently process sales to
maximise the sales capacity of the store. I was also required to ensure that the sale of products was
matched with the timely restocking of the store front in order to maintain supply in the face of high
demand. I thus developed my organisational and time management skills to best fulfil the role.
Junior Stylist
Zullo & Holland
(April 2010 – April 2011)
During my college education into the hairdressing trade, I obtained experience within a top salon.
Here, I successfully put techniques I had learnt into practice whilst ensuring the final product matched
both the expectations of the customer and of my employers. This role is highly customer-orientated
and requires both knowledge of cutting/styling hair and an ability to recognise what each customer
desires. Succeeding within this role allowed me to draw upon my inter-personal skills whilst building
relationships with both clients and colleagues.
More information available at https://www.linkedin.com/in/chrisharrison90 or on request.