The document discusses the development of a chatbot app or website. It provides a brief history of chatbots, including that the first was created in 1966 by Joseph Weizenbaum called Eliza. It notes advantages such as faster internal processes, cost savings by automating repetitive tasks, and 24/7 availability. Limitations include limited responses and number of queries that can be asked. The document also discusses the programming languages that could be used like Java or Python and the architecture and future potential of incorporating more features like text-to-speech.

1. CHATBOT
Created by Group 15 B

2. Introduction
• We are going to develop an App or Website.
• The purpose of developing the Chatbot is
that it will help for a faster communication,
cost saving, etc.

3. History of
ChatBot
• Chatbotsare not a recentdevelopment.Theyare simulationswhichcan
understandhumanlanguage,processit andinteractback withhumans
whileperformingspecifictasks.For ex,a chatbotcan be employedas
helpdeskexecutive.
• The first chatbot was created by Joseph Wiesenbaum in
1966, named Eliza.
• In 1966 a computer program called ELIZA was invented by
Weizenbaum. It imitated the language of a psychotherapist from only
200 lines of code.t

4. Advantages
Chatbots can be used to improve internal
communication and processes within the
company.
1. Faster internal processes
2.Cost savings
One of the benefits of chatbot is that they can take over a lot of
boring, repetitive tasks that are currently performed by customer
support staff.
3. 24-hour availability
According to studies, over 50% of customers expect a business to be
available 24/7.

5. Limitation of
chatbot
The first limitation is the response limit. Since it has limited scope to the
questions you ask and may sometimes not be able to assist you at all.
You can ask one question at a time.
• limited responce
• limited queries can be asked

6. Language used
• Java or
Python

7. Architecture of Chatbot

8. Future scope
• Text-to-speech and voice-to-text are essential features in the future
of chatbots. While AI will take over more tasks, freeing up staff to
work with high-touch customers
• It will also save companies money through customer service, and internal
processes. There is much potential to incorporate chatbots throughout a
company’s website, app, and social media platforms.

9. THANKYOU