The document discusses the rise of chatbots and their increasing use and importance in business. It notes that by 2021, over 50% of enterprises will spend more on chatbots than traditional mobile app development. Chatbots provide cost-efficient customer service and allow sharing of multimedia content. They improve productivity by efficiently providing information to customers. The global chatbot market is expected to surpass $994 million by 2024. Common uses of chatbots include IT help desks, smart cities services, and improving HR functions. As technology advances, chatbots are becoming a new way for companies to enhance operations and customer experience.

1. TECHNOLOGY & THEORY
OUR FUTURE WITH
CHATBOT

2. Introduction of chatbots
into customer interfaces
Chatbots are the following stride in the
advancement of the web. First, there were
sites, then there were applications, now there
are bots

3. How It Helps Customers
GARTNER SAID IN THE REPORT OF TOP
PREDICTIONS FOR IT ORGANIZATIONS AND
USERS IN 2018 AND BEYOND-
BY 2021, MORE THAN 50 PERCENT OF ENTERPRISES WILL BE
SPENDING MORE PER ANNUM ON BOTS AND CHATBOT
CREATIONS THAN TRADITIONAL MOBILE APP DEVELOPMENTS.

4. MOVING TECHNOLOGY
FORWARD
Many organizations across different sectors have already
started automating their customer service using chatbots.
Allows companies to provide cost-efficient services and
opens opportunities to share information with customers
using images, videos, maps, and other multimedia content

5. USE OF TECHNOLOGY
EFFICIENCY
Chatbot have the
higher productivity in
providing access of the
information efficiently
CUSTOMER
SUPPORT
Chatbot answers the query
of visitors instantly instead
of displaying a long list of
information, thus provide
better customer service
GLOBAL USE
The global chatbot
market is expected to
surpass $994 million by
2024, with a compound
annual growth rate of
27%

6. HERE ARE OUR TOP AI-POWERED
CHATBOT USE CASES IN
ENTERPRISES

7. WE NEED A BOT THAT CAN: PROVIDE SEAMLESS
SELF-SERVICE SUPPORT WITHIN IT HELP DESK
Commonly, helpdesk take a lot of time to answer a
very simple questions, hence missing SLAs where
Artificial Intelligence-powered chatbots take cares of
these simple questions and allows IT service desk
professionals to focus on more complex queries

8. WE NEED A BOT THAT CAN: MAKE OUR CITY
MORE INTELLIGENT
The major drawbacks in Smart Cities is the moment
when a street light goes out. By adding sensors to
the road lights that would speak with the chatbots
which then can deal with the repair team on
another side, necessary information and checks can
be done and repair initiated physically if needed

9. WE NEED A BOT THAT CAN: CHANGE THE WAY
WE DO HR
Organization tries to streamline their HR's function
through the adoption of new innovation and it has
witnessed chatbot use cases in many ways
including, your initial information about payroll,
vacations, expenses, and other HR-related
information from a chatbot instead of a human
employee

10. Where Tech
Leads Us
A few years later here
we are, leaving the
“application for that”
period and entering
into the new world of
conversation “The
Chatbots”

11. TO THE
FUTURE
BREAKTHROUGH TECH SOLUTIONS
ENHANCING THE OVERALL
OPERATIONAL EFFICIENCY WHILE
IMPROVING THE CUSTOMER
EXPERIENCE TO A GREAT EXTENT.
BOTS HAVE BEEN DEPLOYED BY
MAJOR COMPANIES IN MAJOR
SECTORS LIKE ECOMMERCE, FINANCE,
HEALTHCARE, ETC AS THE FUTURE OF
CONVERSATIONS.

12. Get in Touch
We'd love to hear your thoughts
Being one of the leading Chatbot Development
Company, we have provided Bot Development
Services to diverse industry verticals that give
businesses a first-mover advantage and instantly add
value to industries and functions like sales, service, IT
Help Desk etc.

13. ADDITIONAL READING
INCREDIBLE STORIES OF CHATBOT
http://bit.ly/2NHVdU5
ADVANCES IN TECHNOLOGY
http://bit.ly/2ObdIzn
INNOVATIONS AND INVENTIONS
http://bit.ly/32I2Yh1