The document provides character analyses for the six main characters of the novel "One Night @ Call Center" by Chetan Bhagat. It describes each character's background and struggles. When they each receive a phone call from God during their night shift, God provides advice to help them improve their lives and overcome challenges. This advice empowers them to make positive changes like starting new businesses, ending unhappy relationships, and reconciling family issues. The document analyzes each character and how the call from God impacts their journey.