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Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Chapter 10
Beverages
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
After Reading and Studying This
Chapter, You Should Be Able to:
 List and describe the main grape varieties
 Suggest appropriate pairings of wine with food
 Identify the various types of beer
 List the types of spirits and their main
ingredients
 Explain the restaurants liability in terms of
serving alcoholic beverages
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Figure 10-1
Alcoholic Beverages
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Types of Wines
 Wine is fermented juice of grapes
 Light beverage wines (White, Rose and Red)
 Sparkling wines (Champagne)
 Fortified wines (Sherry, Port and Madeira)
 Have brandy or wine alcohol added
 Aromatic wines (Vermouth and Aperitif)
 Flavored with herbs, roots, flowers and barks
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Wines
 Varietal
 Type of grape from which wines are
made, and for which they are named
 Vintage
 Year in which a wine’s grapes were
harvested
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Light Table Wines
 Red Wines
 Made from red grapes
 Coloring from grape skins
 Cabernet Sauvignon and Pinot Noir
 Rose
 Actually a category of red
 Remove skin early in fermentation
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Types of Wines
 White Wines
 Made from white
grapes
 Age and mature faster
than red wines
 Chardonnay
 Sauvignon Blanc
 Pinot Blanc
 Riesling
 Chenin Blanc
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Red Wine
 Cabernet Sauvignon
 Merlot
 Pinot noir
 Zinfandel
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
How Wine Is Made
 Crushing
 A mixture of grape pulp, skins,
seeds and stems
 Fermenting
 A chemical process by which yeast
acts on sugar to produce alcohol
and carbon dioxide
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
How Wine Is Made
 Racking
 Maturing
 Aging a wine
 Filtering
 Fining
 Clarifying
 Bottling
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Relationship to Food
 White Wines
 Poultry, fish and egg entrees
 Red Wines
 Any game or red meat
 Sparkling Wines
 Any course, from dry to sweet
 The heavier the food, the heavier the wine
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Relationship to Food
 Champagne can be served throughout a
meal
 When a dish is cooked with wine it is best
served with that wine
 Sweet wines should be served with foods
that are not too sweet
 Always follow guest preference and the
GUEST is ALWAYS right!
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Describing a Wine
 Use of textures
 Softness and smoothness
 Richness and thickness
 Correspond to touch and temperature
 Use of flavors
 Fruity, minty and herbal
 Nutty, cheesy and smoky
 Correspond to use of nose and tongue
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
New Traditions
 Serve lighter wines before full-bodied
ones
 Pair light-bodied wines with lighter
food and fuller-bodied wines with
heavier, richer or flavorful ones
 Match flavors
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
New Traditions
 Delicately flavored foods that are
poached or steamed should be paired
with delicate wines
 Match regional wines with regional
foods
 Soft cheese like Camembert and Brie
pair well with a variety of red wines
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Wine Producing Regions
 Europe
 France
 Bordeaux and Burgundy
 Champagne and Cognac
 Italy
 Chianti
 Germany
 Riesling
 Spain
 Sherry
 Portugal
 Port
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Wine Producing Regions
 America
 “Wines Across America”
 www.wines-across-america.com
 California
 North and Central Coast
 Napa and Sonoma
 Great Central Valley
 Southern California
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Wine Producing Regions
 New York
 Oregon and
Washington
(pictured)
 Canada
 Australia
 South America
 South Africa
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Types of Beers
 Lager
 Clear, light bodied
 Ale
 Fuller bodied, more bitter
 Stout
 Dark ale, sweet, strong malt flavor
 Pilsner
 Style of beer brewing
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Malt Beverages
 Brewing Process
 Water
 Malt
 Ground barley
 Yeast
 Fermenting
agent
 Hops
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Microbreweries
 Microbreweries
 Smaller breweries
 Locally made and distributed
 Rock Bottom
 Karl Strauss
 Sierra Nevada
 Samuel Adams
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Spirits
 Spirits or Liquor
 Liquid that has been fermented and
distilled
 Proof
 Liquor’s alcohol content
 In U.S. proof is twice the % of alcohol
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Whiskey
 Made from a fermented mash of grain to
which malt, in the form of barley, is added
 Scotch Whiskey
 Smokey Kilns
 Irish Whiskey
 Not dried, milder
 Bourbon Whiskey
 Corn mixed with rye
 Canadian Whiskey
 From corn
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
White Spirits
 Gin
 From juniper berries
 Rum
 Light is from sugarcane
 Dark is from molasses
 Tequila
 Vodka
 Lacks color, odor and flavor
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Other Spirits and Cocktails
 Brandy
 Distilled from wine
 Cognacs from France
 Cocktails
 Drinks made by mixing 2 or more
ingredients
 Stirred, shaken or blended
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Trends in Nonalcoholic
Beverages
 Nonalcoholic beer
and wine
 Coffee
 Tea
 Carbonated soft
drinks
 Juices
 Bottled water
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Bars and Beverage
Management
 Physical bar setup
 Critical for
effectiveness
 “Stations” properly
placed
 Location of “well” versus
“call” brands
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Inventory Control
 Four major objectives
 Safeguards the company’s assets
 Provides reliable accounting records
 Promotes operating efficiency
 Encourages adherence to policies
 Physical count is the key to success
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Personnel Procedures
 Properly screen and hire bar
personnel
 Methods for controlling employee
theft
 “Spotters”
 “Bank switch”
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Different Types of
Beverage Establishments
 Restaurant bars
 Hotel bars
 Night clubs
 Microbreweries
 Sports bars
 Coffee shops
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Nightclubs
 Risky business
 Considerable time commitment
 Study demographics, market attitude and
social dynamics
 New concept is critical to success
 Budgeting
 Legal issues
 www.nightclubbiz.com
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Sports Bars
 Evolved into a large industry
 Sales in bars and taverns increased $3 million
between 1990 and 2000
 Diverse clientele
 More family oriented
 Games and family-friendly menus
 Latest version of a traditional arcade
 Menu has evolved
 Satellites and digital receivers
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Liquor Liability and the Law
 The bar is liable if
 They serve a minor
 They serve a person who is intoxicated
 Dram shop law
 Bar is liable for injuries caused by
intoxicated customers
 TIPS training
Introduction to Hospitality, Fourth Edition
John Walker
©2006 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Trends
 Comeback of cocktails
 Designer bottled water
 Microbreweries
 More wine consumption
 Increase in coffee houses and coffee intake
 Increased awareness and action to avoid
irresponsible alcoholic beverage consumption

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chapter10.ppt

  • 1. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Chapter 10 Beverages
  • 2. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 After Reading and Studying This Chapter, You Should Be Able to:  List and describe the main grape varieties  Suggest appropriate pairings of wine with food  Identify the various types of beer  List the types of spirits and their main ingredients  Explain the restaurants liability in terms of serving alcoholic beverages
  • 3. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Figure 10-1 Alcoholic Beverages
  • 4. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Types of Wines  Wine is fermented juice of grapes  Light beverage wines (White, Rose and Red)  Sparkling wines (Champagne)  Fortified wines (Sherry, Port and Madeira)  Have brandy or wine alcohol added  Aromatic wines (Vermouth and Aperitif)  Flavored with herbs, roots, flowers and barks
  • 5. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Wines  Varietal  Type of grape from which wines are made, and for which they are named  Vintage  Year in which a wine’s grapes were harvested
  • 6. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Light Table Wines  Red Wines  Made from red grapes  Coloring from grape skins  Cabernet Sauvignon and Pinot Noir  Rose  Actually a category of red  Remove skin early in fermentation
  • 7. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Types of Wines  White Wines  Made from white grapes  Age and mature faster than red wines  Chardonnay  Sauvignon Blanc  Pinot Blanc  Riesling  Chenin Blanc
  • 8. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Red Wine  Cabernet Sauvignon  Merlot  Pinot noir  Zinfandel
  • 9. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 How Wine Is Made  Crushing  A mixture of grape pulp, skins, seeds and stems  Fermenting  A chemical process by which yeast acts on sugar to produce alcohol and carbon dioxide
  • 10. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 How Wine Is Made  Racking  Maturing  Aging a wine  Filtering  Fining  Clarifying  Bottling
  • 11. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Relationship to Food  White Wines  Poultry, fish and egg entrees  Red Wines  Any game or red meat  Sparkling Wines  Any course, from dry to sweet  The heavier the food, the heavier the wine
  • 12. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Relationship to Food  Champagne can be served throughout a meal  When a dish is cooked with wine it is best served with that wine  Sweet wines should be served with foods that are not too sweet  Always follow guest preference and the GUEST is ALWAYS right!
  • 13. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Describing a Wine  Use of textures  Softness and smoothness  Richness and thickness  Correspond to touch and temperature  Use of flavors  Fruity, minty and herbal  Nutty, cheesy and smoky  Correspond to use of nose and tongue
  • 14. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 New Traditions  Serve lighter wines before full-bodied ones  Pair light-bodied wines with lighter food and fuller-bodied wines with heavier, richer or flavorful ones  Match flavors
  • 15. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 New Traditions  Delicately flavored foods that are poached or steamed should be paired with delicate wines  Match regional wines with regional foods  Soft cheese like Camembert and Brie pair well with a variety of red wines
  • 16. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Wine Producing Regions  Europe  France  Bordeaux and Burgundy  Champagne and Cognac  Italy  Chianti  Germany  Riesling  Spain  Sherry  Portugal  Port
  • 17. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Wine Producing Regions  America  “Wines Across America”  www.wines-across-america.com  California  North and Central Coast  Napa and Sonoma  Great Central Valley  Southern California
  • 18. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Wine Producing Regions  New York  Oregon and Washington (pictured)  Canada  Australia  South America  South Africa
  • 19. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Types of Beers  Lager  Clear, light bodied  Ale  Fuller bodied, more bitter  Stout  Dark ale, sweet, strong malt flavor  Pilsner  Style of beer brewing
  • 20. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Malt Beverages  Brewing Process  Water  Malt  Ground barley  Yeast  Fermenting agent  Hops
  • 21. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Microbreweries  Microbreweries  Smaller breweries  Locally made and distributed  Rock Bottom  Karl Strauss  Sierra Nevada  Samuel Adams
  • 22. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Spirits  Spirits or Liquor  Liquid that has been fermented and distilled  Proof  Liquor’s alcohol content  In U.S. proof is twice the % of alcohol
  • 23. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Whiskey  Made from a fermented mash of grain to which malt, in the form of barley, is added  Scotch Whiskey  Smokey Kilns  Irish Whiskey  Not dried, milder  Bourbon Whiskey  Corn mixed with rye  Canadian Whiskey  From corn
  • 24. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 White Spirits  Gin  From juniper berries  Rum  Light is from sugarcane  Dark is from molasses  Tequila  Vodka  Lacks color, odor and flavor
  • 25. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Other Spirits and Cocktails  Brandy  Distilled from wine  Cognacs from France  Cocktails  Drinks made by mixing 2 or more ingredients  Stirred, shaken or blended
  • 26. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Trends in Nonalcoholic Beverages  Nonalcoholic beer and wine  Coffee  Tea  Carbonated soft drinks  Juices  Bottled water
  • 27. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Bars and Beverage Management  Physical bar setup  Critical for effectiveness  “Stations” properly placed  Location of “well” versus “call” brands
  • 28. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Inventory Control  Four major objectives  Safeguards the company’s assets  Provides reliable accounting records  Promotes operating efficiency  Encourages adherence to policies  Physical count is the key to success
  • 29. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Personnel Procedures  Properly screen and hire bar personnel  Methods for controlling employee theft  “Spotters”  “Bank switch”
  • 30. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Different Types of Beverage Establishments  Restaurant bars  Hotel bars  Night clubs  Microbreweries  Sports bars  Coffee shops
  • 31. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Nightclubs  Risky business  Considerable time commitment  Study demographics, market attitude and social dynamics  New concept is critical to success  Budgeting  Legal issues  www.nightclubbiz.com
  • 32. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Sports Bars  Evolved into a large industry  Sales in bars and taverns increased $3 million between 1990 and 2000  Diverse clientele  More family oriented  Games and family-friendly menus  Latest version of a traditional arcade  Menu has evolved  Satellites and digital receivers
  • 33. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Liquor Liability and the Law  The bar is liable if  They serve a minor  They serve a person who is intoxicated  Dram shop law  Bar is liable for injuries caused by intoxicated customers  TIPS training
  • 34. Introduction to Hospitality, Fourth Edition John Walker ©2006 Pearson Education, Inc. Pearson Prentice Hall Upper Saddle River, NJ 07458 Trends  Comeback of cocktails  Designer bottled water  Microbreweries  More wine consumption  Increase in coffee houses and coffee intake  Increased awareness and action to avoid irresponsible alcoholic beverage consumption