SlideShare a Scribd company logo
1 of 36
The Role of IMC in the
Marketing Process
2
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Under Armour Protects Its House
Under Armour Protects Its House
• Keys to Under Armour’s success
– Niche markets
– Strong product positioning
– Unique brand identity
– Strong brand reputation
Marketing and Promotions Process Model
Product
decisions
Pricing
decisions
Channel-of-
distribution
decisions
Opportunity
analysis
Competitive
analysis
Target
marketing
Identifying
markets
Market
segmentation
Selecting a
target market
Positioning
through
marketing
strategies
Promotional
decisions
• Advertising
• Direct
marketing
• Interactive
marketing
• Sales
promotion
• Publicity
and public
relations
• Personal
selling
Ultimate
consumer
• Consumers
• Businesses
Promotion
to final
buyer
Resellers
Promotion
to trade
Internet/
Interactive
Purchase
Marketing to a Lifestyle
Padres Pitch to the Fans
*Click outside of the video screen to advance to the next slide
The Target Marketing Process
Position through marketing strategies
Select market to target
Determine market segmentation
Identify markets with unfulfilled needs
A Product for Every Market Segment
The Marketing Segmentation Process
Take marketing actions to reach target segments
Select the product segments toward which the
firm will direct its marketing actions
Develop a market/product grid to relate the market
segments to the firm’s products and actions
Find ways to group marketing actions
available to the organization
Find ways to group consumers
according to their needs
What do NASCAR, Coors, and Unilever know?
Bases for Segmentation
Behavior
Benefits
Outlet Type
Psychographic
Geographic
Demographic
Customer
Characteristics
Socioeconomic
Buying
Situation
Usage
Awareness
Geographic Marketing
Demographic Segmentation
Psychographic Segmentation
• Dividing the market on the basis of
– Personality
– Values
– Lifestyle
• VALS lifestyle segmentation
– Eight lifestyles with distinctive attitudes,
behaviors, and decision-making patterns
– Combined with estimate of the resources
on which the consumer can draw
Behavioristic Segmentation
Usage
Loyalties
Buying
Responses
Benefit Segmentation
PRIZM Cluster Profiles
HIGH
LOW
$
Test Your Knowledge
The key factor in communicating information about
a brand and differentiating it from competitors is:
A) Its perceived price differential
B) Its integrated promotional strategy
C) The market positioning strategy assigned
it by the manufacturer
D) Its distribution intensity
E) The benefits the brand offers
Selecting a Target Market
Determine how many
segments to enter
Determine which segments
have the greatest potential
Market Positioning
Fitting the product or service to one or more
segments of the broad market in such a way
as to set it apart from the competition
Developing a Positioning Strategy
What position do
we have now?
Do we have the
money to do the
job?
What position do
we want to own?
From whom
must we win this
position?
Do we have the
tenacity to stay
with it?
Does our creative
strategy
match it?
The
Position
Positioning Strategies
Attributes and Benefits?
Price or Quality?
Use or Application?
Product Class?
Product User?
Competitor?
Cultural Symbols?
How should
we position?
Positioning by Use or Application
Developing a Positioning Platform
6. Monitor the position
5. Make the positioning decision
4. Analyze consumer preferences
3. Determine their positions
2. Assess perceptions of them
1. Identify the competitors
Making the Positioning Decision
Is the current
position strategy
working?
Is the segmentation
strategy
appropriate?
Are there sufficient
resources to
communicate the
position?
How strong is the
competition?
The
Checklist
Advertising Develops Brand Image
Branding and Product Names
• Brand names often communicate
attributes and meaning
– Safeguard
– I Can’t Believe It’s Not Butter!
– Easy-Off
– Arrid
– Spic and Span
Branding and Packaging Are Linked
Product Decisions
BRANDING
Brand
name
commun-
icates
attributes
and
meaning
Advertising
creates and
maintains
brand
equity
Has become
increasingly
important
Often
customers’
first
exposure to
product
PACKAGING
A Package is More than a Container
Pricing Decisions
What consumers give
up to purchase a
product or service
Time
Price Variable
Mental activity
Behavioral effort
Factors the firm must
consider
Costs
Demand
Competition
Perceived value
Relating Price to Ads and Promotion
Price must be consistent with
perceptions of the product
Higher prices communicate higher
product quality
Lower prices reflect bargain or
“value” perceptions
Price, advertising and distribution be
unified in
identifying product position
Pricing
Considerations
A product positioned as high quality
while carrying a lower price than
competitors will confuse customers
When Price is Not an Issue
Distribution Channel Decisions
Selecting
Managing
Motivating
Distribution
Channel
Decisions
Distribution Intermediaries
Distribution
Channel
Intermediaries
Brokers
Distributors
Wholesalers
Retailers
Promotional Strategy: Push or Pull?
Push Policy
Producer
Wholesaler
Retailer
Consumer
Information Flow
Pull Policy
Producer
Wholesaler
Retailer
Consumer
Test Your Knowledge
An ad in a publication aimed at veterinarians explains
why they should recommend Eukanuba cat food to the
owners of the cats they treat. This is an example of:
A) Consumer advertising
B) A promotional pull strategy
C) A harvesting strategy
D) A consumer promotion
E) A promotional push strategy

More Related Content

Similar to Chapter02 on business marekting retail .ppt

Brand positioning
Brand positioning Brand positioning
Brand positioning Er Gupta
 
Segmentation targeting and positioning
Segmentation targeting and positioningSegmentation targeting and positioning
Segmentation targeting and positioningJorge Baraybar Cardini
 
Marketing mix the 7 p's of marketing
Marketing mix  the 7 p's of marketingMarketing mix  the 7 p's of marketing
Marketing mix the 7 p's of marketingEli Santos
 
Segmentation Targeting Positioning
Segmentation   Targeting   PositioningSegmentation   Targeting   Positioning
Segmentation Targeting Positioningjim
 
Unit2 market segmentation2
Unit2 market segmentation2Unit2 market segmentation2
Unit2 market segmentation2Subhajit Sanyal
 
Marketing Plan Strategic Development
Marketing Plan  Strategic DevelopmentMarketing Plan  Strategic Development
Marketing Plan Strategic DevelopmentFred Burkhardt
 
NimbleDivision-WhitePaper-The-Importance-of-Marketing-Strategy
NimbleDivision-WhitePaper-The-Importance-of-Marketing-StrategyNimbleDivision-WhitePaper-The-Importance-of-Marketing-Strategy
NimbleDivision-WhitePaper-The-Importance-of-Marketing-StrategyPeter Kenigsberg
 
Integrated Marketing Communications
Integrated Marketing CommunicationsIntegrated Marketing Communications
Integrated Marketing CommunicationsChris Huebner
 
Marketing segmentation, targeting & positioning
Marketing segmentation, targeting & positioningMarketing segmentation, targeting & positioning
Marketing segmentation, targeting & positioningAgnes Miriam
 
Marketingmix the7psofmarketing-120206204528-phpapp01
Marketingmix the7psofmarketing-120206204528-phpapp01Marketingmix the7psofmarketing-120206204528-phpapp01
Marketingmix the7psofmarketing-120206204528-phpapp01University of Johannesburg
 
OJAS PPT TEMPLATE.pptx
OJAS PPT TEMPLATE.pptxOJAS PPT TEMPLATE.pptx
OJAS PPT TEMPLATE.pptxMadan Gowda
 
Marketing STP(MM)(APPROVED-PPT).pptx
Marketing STP(MM)(APPROVED-PPT).pptxMarketing STP(MM)(APPROVED-PPT).pptx
Marketing STP(MM)(APPROVED-PPT).pptxHiteshParmar311308
 
Decision making process
Decision making processDecision making process
Decision making processRishabh Maity
 

Similar to Chapter02 on business marekting retail .ppt (20)

Brand positioning
Brand positioning Brand positioning
Brand positioning
 
Segmentation targeting and positioning
Segmentation targeting and positioningSegmentation targeting and positioning
Segmentation targeting and positioning
 
Marketing mix the 7 p's of marketing
Marketing mix  the 7 p's of marketingMarketing mix  the 7 p's of marketing
Marketing mix the 7 p's of marketing
 
Building a brand
Building a brandBuilding a brand
Building a brand
 
marketing 1.pptx
marketing 1.pptxmarketing 1.pptx
marketing 1.pptx
 
Segmentation Targeting Positioning
Segmentation   Targeting   PositioningSegmentation   Targeting   Positioning
Segmentation Targeting Positioning
 
Unit2 market segmentation2
Unit2 market segmentation2Unit2 market segmentation2
Unit2 market segmentation2
 
Marketing Plan Strategic Development
Marketing Plan  Strategic DevelopmentMarketing Plan  Strategic Development
Marketing Plan Strategic Development
 
Mm.09.10
Mm.09.10Mm.09.10
Mm.09.10
 
Brand Positioning .pdf
Brand Positioning .pdfBrand Positioning .pdf
Brand Positioning .pdf
 
Chapter02
Chapter02Chapter02
Chapter02
 
NimbleDivision-WhitePaper-The-Importance-of-Marketing-Strategy
NimbleDivision-WhitePaper-The-Importance-of-Marketing-StrategyNimbleDivision-WhitePaper-The-Importance-of-Marketing-Strategy
NimbleDivision-WhitePaper-The-Importance-of-Marketing-Strategy
 
Integrated Marketing Communications
Integrated Marketing CommunicationsIntegrated Marketing Communications
Integrated Marketing Communications
 
Marketing segmentation, targeting & positioning
Marketing segmentation, targeting & positioningMarketing segmentation, targeting & positioning
Marketing segmentation, targeting & positioning
 
Mba i mm-1 u-3.1 stp
Mba i mm-1 u-3.1 stpMba i mm-1 u-3.1 stp
Mba i mm-1 u-3.1 stp
 
Ad session4
Ad session4Ad session4
Ad session4
 
Marketingmix the7psofmarketing-120206204528-phpapp01
Marketingmix the7psofmarketing-120206204528-phpapp01Marketingmix the7psofmarketing-120206204528-phpapp01
Marketingmix the7psofmarketing-120206204528-phpapp01
 
OJAS PPT TEMPLATE.pptx
OJAS PPT TEMPLATE.pptxOJAS PPT TEMPLATE.pptx
OJAS PPT TEMPLATE.pptx
 
Marketing STP(MM)(APPROVED-PPT).pptx
Marketing STP(MM)(APPROVED-PPT).pptxMarketing STP(MM)(APPROVED-PPT).pptx
Marketing STP(MM)(APPROVED-PPT).pptx
 
Decision making process
Decision making processDecision making process
Decision making process
 

Recently uploaded

Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 

Recently uploaded (20)

Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 

Chapter02 on business marekting retail .ppt

  • 1. The Role of IMC in the Marketing Process 2 McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 3. Under Armour Protects Its House • Keys to Under Armour’s success – Niche markets – Strong product positioning – Unique brand identity – Strong brand reputation
  • 4. Marketing and Promotions Process Model Product decisions Pricing decisions Channel-of- distribution decisions Opportunity analysis Competitive analysis Target marketing Identifying markets Market segmentation Selecting a target market Positioning through marketing strategies Promotional decisions • Advertising • Direct marketing • Interactive marketing • Sales promotion • Publicity and public relations • Personal selling Ultimate consumer • Consumers • Businesses Promotion to final buyer Resellers Promotion to trade Internet/ Interactive Purchase
  • 5. Marketing to a Lifestyle
  • 6. Padres Pitch to the Fans *Click outside of the video screen to advance to the next slide
  • 7. The Target Marketing Process Position through marketing strategies Select market to target Determine market segmentation Identify markets with unfulfilled needs
  • 8. A Product for Every Market Segment
  • 9. The Marketing Segmentation Process Take marketing actions to reach target segments Select the product segments toward which the firm will direct its marketing actions Develop a market/product grid to relate the market segments to the firm’s products and actions Find ways to group marketing actions available to the organization Find ways to group consumers according to their needs
  • 10. What do NASCAR, Coors, and Unilever know?
  • 11. Bases for Segmentation Behavior Benefits Outlet Type Psychographic Geographic Demographic Customer Characteristics Socioeconomic Buying Situation Usage Awareness
  • 14. Psychographic Segmentation • Dividing the market on the basis of – Personality – Values – Lifestyle • VALS lifestyle segmentation – Eight lifestyles with distinctive attitudes, behaviors, and decision-making patterns – Combined with estimate of the resources on which the consumer can draw
  • 18. Test Your Knowledge The key factor in communicating information about a brand and differentiating it from competitors is: A) Its perceived price differential B) Its integrated promotional strategy C) The market positioning strategy assigned it by the manufacturer D) Its distribution intensity E) The benefits the brand offers
  • 19. Selecting a Target Market Determine how many segments to enter Determine which segments have the greatest potential
  • 20. Market Positioning Fitting the product or service to one or more segments of the broad market in such a way as to set it apart from the competition
  • 21. Developing a Positioning Strategy What position do we have now? Do we have the money to do the job? What position do we want to own? From whom must we win this position? Do we have the tenacity to stay with it? Does our creative strategy match it? The Position
  • 22. Positioning Strategies Attributes and Benefits? Price or Quality? Use or Application? Product Class? Product User? Competitor? Cultural Symbols? How should we position?
  • 23. Positioning by Use or Application
  • 24. Developing a Positioning Platform 6. Monitor the position 5. Make the positioning decision 4. Analyze consumer preferences 3. Determine their positions 2. Assess perceptions of them 1. Identify the competitors
  • 25. Making the Positioning Decision Is the current position strategy working? Is the segmentation strategy appropriate? Are there sufficient resources to communicate the position? How strong is the competition? The Checklist
  • 27. Branding and Product Names • Brand names often communicate attributes and meaning – Safeguard – I Can’t Believe It’s Not Butter! – Easy-Off – Arrid – Spic and Span
  • 28. Branding and Packaging Are Linked Product Decisions BRANDING Brand name commun- icates attributes and meaning Advertising creates and maintains brand equity Has become increasingly important Often customers’ first exposure to product PACKAGING
  • 29. A Package is More than a Container
  • 30. Pricing Decisions What consumers give up to purchase a product or service Time Price Variable Mental activity Behavioral effort Factors the firm must consider Costs Demand Competition Perceived value
  • 31. Relating Price to Ads and Promotion Price must be consistent with perceptions of the product Higher prices communicate higher product quality Lower prices reflect bargain or “value” perceptions Price, advertising and distribution be unified in identifying product position Pricing Considerations A product positioned as high quality while carrying a lower price than competitors will confuse customers
  • 32. When Price is Not an Issue
  • 35. Promotional Strategy: Push or Pull? Push Policy Producer Wholesaler Retailer Consumer Information Flow Pull Policy Producer Wholesaler Retailer Consumer
  • 36. Test Your Knowledge An ad in a publication aimed at veterinarians explains why they should recommend Eukanuba cat food to the owners of the cats they treat. This is an example of: A) Consumer advertising B) A promotional pull strategy C) A harvesting strategy D) A consumer promotion E) A promotional push strategy