Chapter 3 introduces different cultural and environmental dimensions of management in organizations. it focused on the diversity of the workforce their values, beliefs, and policies. both internal and external environmental factors are explained to see the basic strategic insight of the company's competitive and national and international boundaries.

1. Chapter 2
Principles of Management
Instructor: Sumera Kazi
July, 2021
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

2.  Omnipotent View of Management
 the view that managers are directly responsible for an organization’s
success or failure.
 Symbolic view of Management
 the view that much of an organization’s success or failure is due to external
forces outside managers’ control.
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

3. Organizational Culture
 The shared values, principles, traditions, and ways of doing
things that influence the way organizational members act.
 Strong Cultures - Organizational cultures in which key values are
intensely held and widely shared.
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

4. MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

5. MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

6.  Organization founder
 Vision and mission
 Past practices
 Top management behavior
 Socialization - The process that helps employees adapt to the organization’s
culture.
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

7.  Stories - Narratives of significant events or people, e.g. organization
founders, rule breaking, reaction to past mistakes etc.
 Rituals - Sequences of activities that express and reinforce the important
values and goals of the organization
 Material Artifacts and Symbols - Convey the kinds of behavior that are
expected, e.g. risk taking, participation, authority, etc.
 Language - Acts as a common denominator that bonds members
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

8.  Ethical
 Visual role model, communicate ethical expectation, ethical training, reward ethical
acts and punish unethical ones, provide fearless environment to report unethical
behaviors
 Innovative
 Challenge & Involvement, freedom, trust and openness, idea time, playfulness,
conflict resolution, debates, risk-taking.
 Customer responsive
 Employee type, job environment, empowerment, role clarity and consistent
 Supports diversity
 Spirituality
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

9. Defining External environment
 Specific
 Customers
 Suppliers
 Competitors
 Pressure groups
 General
 Economic
 Political and Legal
 Sociocultural
 Demographic
 Technological
 Global
MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021

10. MSMG 125 “Principles of Management” Instructor: Sumera Kazi, July 2021