3. Overview
Chapter One examines the following topics:
(1) Business and organizational ethics.
(2) Moral versus non-moral standards, etiquette
and professional codes.
(3) Religion and business morality.
(4) Ethical relativism and the “game” of business.
(5) Moral principles, conscience, and self-interest.
(6) Personal values, integrity, and responsibility.
(7) Moral Reasoning, arguments, and judgments.
The Nature of Morality
Chapter 1
4. Introduction to Business Ethics
What is ethics? The study of right and wrong,
duty and obligation, moral norms, individual
character, and responsibility.
What is business ethics? The study of right and
wrong, duty and obligation, moral norms,
individual character, and responsibility – in the
context of business.
5. Moral Versus Nonmoral Standards
Nonmoral standards: Standards about behavior
or practices with no serious or immediate effects
upon human well-being.
Moral standards: Standards about behavior or
practices with serious or immediate effects upon
human well-being.
6. Some Features of Moral Standards
Moral standards take priority over nonmoral
standards.
The soundness or validity of moral standards
depend on the quality of the arguments or the
reasoning that support them.
7. Morality and Etiquette
Rules of etiquette are nonmoral in character and
are meant to serve as guidelines for socially
acceptable behavior.
Violations of etiquette can sometimes have moral
implications.
The strict observance of rules of etiquette can
sometimes conceal serious moral issues.
Moral Issues in Business
Chapter 1
8. (1) The Sources of Morality
The justification of moral norms: Moral
philosophers study mainly the justification, rather
than the origin, of moral norms.
The claim that morality is based on religion:
Religion provides incentives to be moral.
Religion provides moral guidance.
Moral norms are in essence divine commands.
9. (2) The Sources of Morality
Ethical relativism: The view according to which
moral norms derive their ultimate justification
from the customs of the society in which they
occur.
This means that moral norms are not universal,
but are dependent upon a particular cultural or
social context.
10. (3) The Sources of Morality
Implications of relativism:
There is no independent standard by which to
judge the rightness or wrongness of other
societies.
The idea of ethical progress loses its
significance.
It makes no sense to criticize the moral code of
one’s own society or culture.
11. (4) The Sources of Morality
Relativism and the “game” of business:
The idea that business is a just game captures
the thesis of Albert Carr.
He argued that business professionals are
expected to follow a code that has little or
nothing to do with ethics.
This view entails – incorrectly – that the
practices of business professionals cannot (or
should not) be evaluated from a moral
standpoint.
12. (1) The Importance of Moral
Principles
What it means to have principles: Accepting
moral principles is not just a matter of intellectual
recognition, but of profound individual
commitment to a set of values.
Conscience: The internalized set of moral
principles taught to us by various authority
figures – parents and social institutions.
Conscience and its limits: Conscience is not always
a reliable guide because it can be (1) conflicted
and (2) erroneous.
13. (2) The Importance of Moral
Principles
Moral principles and self-interest: The morality of
an action can run counter to our self-interest.
The moral point of view requires that we
restrict our self-interest to satisfy social co-
existence.
In situations of conflict between moral
principles and self-interest, it is important to
appeal to shared principles of justification.
14. Morality and Personal Values
Morality in the narrow sense: The moral
principles or rules that do, or should, govern the
conduct of individuals in their relations with
others.
Morality in the broad sense: The values, ideals,
and aspirations that influence the decisions and
lifestyles of individuals and entire societies.
Business ethics are mainly concerned with
morality in the narrow sense.
But values, ideals, and aspirations also affect the
behavior and ethical choices of business
professionals.
15. (1) Individual Integrity and Moral
Responsibility
Organizational norms: Employees of business
organizations (especially corporations) are:
Expected to further profit goals.
Often pressured to compromise moral values
and ignore or violate rules of ethical conduct.
Conformity: Studies show that individuals are
more prone to act unethically when they are a part
of an organization or a group.
16. (2) Individual Integrity and Moral
Responsibility
Groupthink: The pressure on group members to
conform to morally questionable policies or
strategies, often resulting in unethical conduct.
Diffusion of responsibility: The multiplicity,
complexity, and distribution of tasks that can lead
individuals to feel less responsibility or
accountability for their actions.