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BUSINESS ETHICS
DBE 2413
Chapter One:
The Nature of Morality
Overview
 Chapter One examines the following topics:
(1) Business and organizational ethics.
(2) Moral versus non-moral standards, etiquette
and professional codes.
(3) Religion and business morality.
(4) Ethical relativism and the “game” of business.
(5) Moral principles, conscience, and self-interest.
(6) Personal values, integrity, and responsibility.
(7) Moral Reasoning, arguments, and judgments.
The Nature of Morality
Chapter 1
Introduction to Business Ethics
 What is ethics? The study of right and wrong,
duty and obligation, moral norms, individual
character, and responsibility.
 What is business ethics? The study of right and
wrong, duty and obligation, moral norms,
individual character, and responsibility – in the
context of business.
Moral Versus Nonmoral Standards
 Nonmoral standards: Standards about behavior
or practices with no serious or immediate effects
upon human well-being.
 Moral standards: Standards about behavior or
practices with serious or immediate effects upon
human well-being.
Some Features of Moral Standards
 Moral standards take priority over nonmoral
standards.
 The soundness or validity of moral standards
depend on the quality of the arguments or the
reasoning that support them.
Morality and Etiquette
 Rules of etiquette are nonmoral in character and
are meant to serve as guidelines for socially
acceptable behavior.
 Violations of etiquette can sometimes have moral
implications.
 The strict observance of rules of etiquette can
sometimes conceal serious moral issues.
Moral Issues in Business
Chapter 1
(1) The Sources of Morality
 The justification of moral norms: Moral
philosophers study mainly the justification, rather
than the origin, of moral norms.
 The claim that morality is based on religion:
Religion provides incentives to be moral.
Religion provides moral guidance.
Moral norms are in essence divine commands.
(2) The Sources of Morality
 Ethical relativism: The view according to which
moral norms derive their ultimate justification
from the customs of the society in which they
occur.
 This means that moral norms are not universal,
but are dependent upon a particular cultural or
social context.
(3) The Sources of Morality
 Implications of relativism:
There is no independent standard by which to
judge the rightness or wrongness of other
societies.
The idea of ethical progress loses its
significance.
It makes no sense to criticize the moral code of
one’s own society or culture.
(4) The Sources of Morality
 Relativism and the “game” of business:
The idea that business is a just game captures
the thesis of Albert Carr.
He argued that business professionals are
expected to follow a code that has little or
nothing to do with ethics.
This view entails – incorrectly – that the
practices of business professionals cannot (or
should not) be evaluated from a moral
standpoint.
(1) The Importance of Moral
Principles
 What it means to have principles: Accepting
moral principles is not just a matter of intellectual
recognition, but of profound individual
commitment to a set of values.
 Conscience: The internalized set of moral
principles taught to us by various authority
figures – parents and social institutions.
 Conscience and its limits: Conscience is not always
a reliable guide because it can be (1) conflicted
and (2) erroneous.
(2) The Importance of Moral
Principles
 Moral principles and self-interest: The morality of
an action can run counter to our self-interest.
The moral point of view requires that we
restrict our self-interest to satisfy social co-
existence.
In situations of conflict between moral
principles and self-interest, it is important to
appeal to shared principles of justification.
Morality and Personal Values
 Morality in the narrow sense: The moral
principles or rules that do, or should, govern the
conduct of individuals in their relations with
others.
 Morality in the broad sense: The values, ideals,
and aspirations that influence the decisions and
lifestyles of individuals and entire societies.
 Business ethics are mainly concerned with
morality in the narrow sense.
 But values, ideals, and aspirations also affect the
behavior and ethical choices of business
professionals.
(1) Individual Integrity and Moral
Responsibility
 Organizational norms: Employees of business
organizations (especially corporations) are:
Expected to further profit goals.
Often pressured to compromise moral values
and ignore or violate rules of ethical conduct.
 Conformity: Studies show that individuals are
more prone to act unethically when they are a part
of an organization or a group.
(2) Individual Integrity and Moral
Responsibility
 Groupthink: The pressure on group members to
conform to morally questionable policies or
strategies, often resulting in unethical conduct.
 Diffusion of responsibility: The multiplicity,
complexity, and distribution of tasks that can lead
individuals to feel less responsibility or
accountability for their actions.

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Chapter 1 the nature of morality

  • 3. Overview  Chapter One examines the following topics: (1) Business and organizational ethics. (2) Moral versus non-moral standards, etiquette and professional codes. (3) Religion and business morality. (4) Ethical relativism and the “game” of business. (5) Moral principles, conscience, and self-interest. (6) Personal values, integrity, and responsibility. (7) Moral Reasoning, arguments, and judgments. The Nature of Morality Chapter 1
  • 4. Introduction to Business Ethics  What is ethics? The study of right and wrong, duty and obligation, moral norms, individual character, and responsibility.  What is business ethics? The study of right and wrong, duty and obligation, moral norms, individual character, and responsibility – in the context of business.
  • 5. Moral Versus Nonmoral Standards  Nonmoral standards: Standards about behavior or practices with no serious or immediate effects upon human well-being.  Moral standards: Standards about behavior or practices with serious or immediate effects upon human well-being.
  • 6. Some Features of Moral Standards  Moral standards take priority over nonmoral standards.  The soundness or validity of moral standards depend on the quality of the arguments or the reasoning that support them.
  • 7. Morality and Etiquette  Rules of etiquette are nonmoral in character and are meant to serve as guidelines for socially acceptable behavior.  Violations of etiquette can sometimes have moral implications.  The strict observance of rules of etiquette can sometimes conceal serious moral issues. Moral Issues in Business Chapter 1
  • 8. (1) The Sources of Morality  The justification of moral norms: Moral philosophers study mainly the justification, rather than the origin, of moral norms.  The claim that morality is based on religion: Religion provides incentives to be moral. Religion provides moral guidance. Moral norms are in essence divine commands.
  • 9. (2) The Sources of Morality  Ethical relativism: The view according to which moral norms derive their ultimate justification from the customs of the society in which they occur.  This means that moral norms are not universal, but are dependent upon a particular cultural or social context.
  • 10. (3) The Sources of Morality  Implications of relativism: There is no independent standard by which to judge the rightness or wrongness of other societies. The idea of ethical progress loses its significance. It makes no sense to criticize the moral code of one’s own society or culture.
  • 11. (4) The Sources of Morality  Relativism and the “game” of business: The idea that business is a just game captures the thesis of Albert Carr. He argued that business professionals are expected to follow a code that has little or nothing to do with ethics. This view entails – incorrectly – that the practices of business professionals cannot (or should not) be evaluated from a moral standpoint.
  • 12. (1) The Importance of Moral Principles  What it means to have principles: Accepting moral principles is not just a matter of intellectual recognition, but of profound individual commitment to a set of values.  Conscience: The internalized set of moral principles taught to us by various authority figures – parents and social institutions.  Conscience and its limits: Conscience is not always a reliable guide because it can be (1) conflicted and (2) erroneous.
  • 13. (2) The Importance of Moral Principles  Moral principles and self-interest: The morality of an action can run counter to our self-interest. The moral point of view requires that we restrict our self-interest to satisfy social co- existence. In situations of conflict between moral principles and self-interest, it is important to appeal to shared principles of justification.
  • 14. Morality and Personal Values  Morality in the narrow sense: The moral principles or rules that do, or should, govern the conduct of individuals in their relations with others.  Morality in the broad sense: The values, ideals, and aspirations that influence the decisions and lifestyles of individuals and entire societies.  Business ethics are mainly concerned with morality in the narrow sense.  But values, ideals, and aspirations also affect the behavior and ethical choices of business professionals.
  • 15. (1) Individual Integrity and Moral Responsibility  Organizational norms: Employees of business organizations (especially corporations) are: Expected to further profit goals. Often pressured to compromise moral values and ignore or violate rules of ethical conduct.  Conformity: Studies show that individuals are more prone to act unethically when they are a part of an organization or a group.
  • 16. (2) Individual Integrity and Moral Responsibility  Groupthink: The pressure on group members to conform to morally questionable policies or strategies, often resulting in unethical conduct.  Diffusion of responsibility: The multiplicity, complexity, and distribution of tasks that can lead individuals to feel less responsibility or accountability for their actions.