1. Book 2 seats on a 3 segment itinerary from KUL to LQQ to SQQ and back to KUL on various dates in July and August flying Malaysian Airlines in various classes. 2. Display the entire itinerary. 3. Cancel segment 2.

1.
1.1 SINE-IN
a. Sine in to work area A
Entry: BSIA8888YY/AS MAS4
b. Sine in to first available area
Entry: BSIX8888YY/AS MAS4
To redisplay Sine-in text
Entry: UD
1.1.1 Switching of work areas
After sine-in into several work areas, the following entries may be
performed in order to move from one area to another.
Entries: BA (to move to area A)
BB (to move to area B)

2. continuescontinues
1.1.2 Display work area
To check which work area is currently in use.
Entry: B*
1.1.3 Display all work areas
To check all work areas sine-in.
Entry: BF
1.2.1 To sine-out from current work
area
Entry: BSO
1.2.2 To sine-out from all areas
Entry: BSOX

3. 2.02.0 INFORMATION DISPLAY SYSTEM (IDS)INFORMATION DISPLAY SYSTEM (IDS)
IDS is a system storage of general information useful to all users. The
IDS data are stored in chapters. Each chapter consists of sections as
section consists of pages, which have lines.
2.1 Display chapter index
Entry: G
2.2 To select chapter
Entry: G=A Search for chapter A
2.3 Display section overview
Entry: G=AAMS
2.4 Display a selected list
Entry: G*7

4. Scrolling entriesScrolling entries
MD move down
MU move up
MT move top
MB move bottom
To redisplay last page
Entry: G*
To redisplay last section overview
Entry: G

5. 3.03.0 ENCODING/DECODINGENCODING/DECODING
Enables agents to check or display the standard code or
name of City, Airline, Region, Land, Equipment and to
also cheek local time for a city.The entry keyword used
for encoding/decoding is UH (you help) followed by one
of the following letters:
C — city
A — airline
R— region
L— land
T — local time check

6. 3.1 Encode city name
Entry: UHCCJAKARTA
Response:
ENCODING CITIES/JAKARTA
JKT M JAKARTA ID JA
0 IATA 3 letter city code
1 Multi-airport city
indicator
2 Full name of city
3 2 letter country code
4 2 letter regional code
3.1.1 To decode city code
Entry: UHCNLON

7. continuescontinues
3.2. To encode airline name
Entry: UHACSINAGOPRE
3.2.1 To decode airline name
Entry: UHANTG
3.3 To display list of region names/codes within a
country
Entry: UHRNAU
3.3.1 To decode a region
Entry : UHRNAUQL
3.4 To encode land name
Entry: UHLCFRANCE

8. 3.4.1 To decode land code
Entry: UHLNMY
3.5 To encode equipment name
Entry: UHECBOEING
3.5.1 To decode equipment code
Entry: UHENF411
3.6 To display local time of a city
Entry: UHCTSYD
3.6.1 To display local time for country
entry: UHLTAU

9. 4.14.1 Basic schedule displayBasic schedule display
Entry: SIKULPEN
EFF effective date of flight operation
discontinued date of flight operation
indefinite
DISC effective/discontinue date days of
operation
MTWTFSS Sunday Monday ……..
BRD board point
OFF off point
DEP departure time
ARR arrival time

10. 4.14.1 Extended displayExtended display
4.1 Extended display
Entry: SIEKULPEN
4.2 Optional entries
SIl5DECPENKUL schedules from 1SDEC
plus 14 days
SIKULPEN.M schedule of morning
flights
SIKULPEN.14 schedules of flights
from 1200
SIKULPEN 24 schedules on day 2
and 4

11. The multi search entry (MSE)The multi search entry (MSE)
The multi search entry (MSE) allows a search to be done
for any specific character within the confines of a
display in the scroll mode. It’s feature enables the user
to reduce the display to the lines of actual interest.
To display MH1148 information
Entry : MSE/MH1148

12. KOMMAS FUNCTIONALITIES EXERCISESKOMMAS FUNCTIONALITIES EXERCISES
1.Sine-in to first available area. Code 5567,duty
code AS initial YY, duty code AS and
password MAS4._________________
2.Change work area from area D to area A.
3.To check all work areas you have sine-in.
4.To display IDS chapter index.
5.To encode airline British Airways.

13. 6. To decode city LAX.
7. To encode city Oslo.
8. To decode aircraft equipment 777
9. Display extended schedule on 10 OCT KUL
to AOR.
10 Display specific flight information on MH 1134 from
schedule display
11 (a) Display Availability from KUL to BKI on 20
OCT.
(b) Display return flight after 3 days.
12. To display flight routing information for MH2610
on 20 Dec
13. Sine-out current work area only.
14. To display local city time for HKG

14. FLIGHT AVAILABILITYFLIGHT AVAILABILITY
Entry: A25AUGKULKCH
OPTION ENTRIES
A* TO DISPLAY MORE FLIGHT
AU MOVE UP
AT MOVE TOP

15. CONTINUES..CONTINUES..
AB MOVE BOTTOM
A* TO DISPLAY LAST
AVAILABILITY
SCREEN
A.M MORNING FLIGHT
A.E EVENING FLIGHT
A.16 DISPLAY SPECIFIED
TIME
A- OR A-1 ONE DAY EARLIER

16. CONTINUESCONTINUES
A= 3 DISPLAY THREE DAY
EARLIER
AR RETURN FLIGHT ON THE
SAME DAY
AR=02 RETURN FLIGHTS 2 DAYS
LATER

17. SELLING AFTER AVAILABILITYSELLING AFTER AVAILABILITY
DISPLAYDISPLAY
Sell one seat on Y class
Entry : N1Y1
N: Sell
1: One seat
Y: Class
1: Segment number 1

18. EXERCISESEXERCISES
PLS book 2 seats on the above itinerary
KULLQQ MH4991 Y 0800/0900
LQQSQQ MH4991 Y 1000/1200
SQQKUL MH4992 Y 1200/1600
Then enter *I to display the whole itinerary

19. Different classes withDifferent classes with
connectionconnection
Entry :N2CY1
N: Sell
2: Number of seats
C: Business class
Y: Economy class
1: Segment 1

20. Waitlist on a single flightWaitlist on a single flight
Entry: N1Y2LL
N: Sell
1: One seat
Y: Class
2: Segment 2
LL: Waiting list

21. Sell and waitlist with connectionSell and waitlist with connection
Entry: N3C1NNLL
N: Sell
3: Number of seats
C: Business class
NN: No availability
LL : Waiting List

22. Manual segment entryManual segment entry
Entry:
0MH4991Y2OSEPKULLQQNN3
If waiting list:
Entry:
0MH4888Y23SEPKULSQQLL3

23. ITINERARY MODIFICATIONITINERARY MODIFICATION
To cancelled entire itinerary
Entry: XI or press button XITN on the
your keyboard
Exercises:

24. Cancel specific segmentCancel specific segment
Entry: X2-5
Explanation: Now you are
cancelling segment 2 up to
segment 5
Exercises

25. exercisesexercises
PLS book 2 seats on the above itinerary
KULLQQ MH4991 Y 0800/0900
LQQSQQ MH4991 Y 1000/1200
SQQKUL MH4992 Y 1200/1600

26. INSERT AFTER SEGMENTINSERT AFTER SEGMENT
Entry:/1 (to insert after
segment 01)
Response next follows I
Then you rebook new flight details by
display seat availability
entry.
THEN *I TO REDISPLAY ALL YOUR
CREATED ITINERARY

27. Rebook same flight on different dateRebook same flight on different date
Entry: X2=N23JUL
You are cancelling segment number
2 and rebook same flight on different
date on the 23rd
July 2003

28. Rebook same flight, diff classRebook same flight, diff class
Entry: X1=NF
You are now canceling segment
number one,rebook same flight but
change the seat class from Y class to
F class
Exercises….

29. Rebook same flight, diffRebook same flight, diff
date/classdate/class
Entry: X1=NF25JUL
You are cancelling segment number
one rebook same flight with different
date and different class
Exercises…

30. INSERT AFTER SEGMENTINSERT AFTER SEGMENT
Insert after segment 1
Entry:/1
Insert after segment 2
Entry:/2
Insert on top of the itinerary
Entry:/0

31. Insert UnknownInsert Unknown
Arrival(ARNK)Arrival(ARNK)
If you want to insert ARNK on the second
segment first step is to insert /2 then
followed ARNK (please press button
ARNK on your keyboard)
ARNK ( the pax might be using other
mode of transportations such cruise or
train)

32. ExercisesExercises
1. Please book two seats for the above itinerary
KUL LQQ 25JUL MH4991 Y 08000900
LQQ SQQ 01AUG MH4991 C 10001200
SQQ KUL 12AUG MH4992 Y 12001600