The report discusses the necessity of effective organizational change management amid constant external and internal changes impacting businesses. It outlines a six-step process for successful change implementation, which includes clearly defining change, determining impacts, developing a communication strategy, providing effective training, implementing a support structure, and measuring the change process. The document emphasizes the importance of employee involvement and management's role in minimizing resistance to change to enhance organizational competitiveness.

1. A COMPREHENSIVE WRITTEN REPORT
Prof. Alimar Guiling Macasindil
MAED 3 (Human Behavior in Organization)
Noraimah Samporna Abdulbasit
July 23, 2022

2. ORGANIZATIONAL CHANGE
CHANGE PROCESS / CHANGE MANAGEMENT
Most organizations today are in a constant state of flux (a continuous moving on or passing by) as they
respond to the fast-moving external business environment, local and global economies, and
technological (resulting from improvements in technical processes that increase productivity of machines
and eliminate manual operations or operations done by older machines) advancement. This means that
workplace processes, systems, and strategies must continuously change and evolve for an organization
to remain competitive.
Change affects your most important asset, your people. Losing employees is costly due to the associated
recruitment costs and the time involved getting new employees up to speed. Each time an employee
walks out the door, essential intimate knowledge of your business leaves with them.
What is effective organizational change management?
A change management plan can support a smooth transition and ensure your employees are guided
through the change journey. The harsh fact is that approximately 70 percent of change initiatives fail due
to negative employee attitudes and unproductive management behavior. Using the services of a
professional change management consultant could ensure you are in the winning 30 percent.
PulseLearning presents six key steps to effective organizational change management.
1) Clearly define change / Clearly define the change and align it to business goals.
It might seem obvious but many organizations miss this first vital step. It’s one thing to articulate the
change required and entirely another to conduct a critical review against organizational objectives and
performance goals to ensure the change will carry your business in the right direction strategically,
financially, and ethically. This step can also assist you to determine the value of the change, which will
quantify the effort and inputs you should invest.
In this step it is necessary to determine the value of the change, which will quantify the effort and inputs.
Change should always answers the questions like,
What do we need to change?
Why is this change required?
2) Determine impacts / Determine impacts and those affected.
Once you know exactly what you wish to achieve and why, you should then determine the impacts of the
change at various organizational levels. Review the effect on each business unit and how it cascades (a
process whereby something, typically information or knowledge, is successively passed on) through the

3. organizational structure to the individual. This information will start to form the blueprint for where
training and support is needed the most to mitigate (lessen the gravity of) the impacts).
This stage focuses to form the blueprint for where training and support is needed the most to mitigate
the impacts.
What are the impacts of the change?
Who will the change affect the most?
How will the change be received?
3) Develop a strategy / Develop a communication strategy.
Although all employees should be taken on the change journey, the first two steps will have highlighted
those employees you absolutely must communicate the change to. Determine the most effective means
of communication for the group or individual that will bring them on board. The communication strategy
should include a timeline for how the change will be incrementally communicated, key messages, and
the communication channels and mediums you plan to use.
At this stage determine the most effective means of communication for the group or individual.
How will the change be communicated?
How will feedback be managed?
4) Providing training / Provide effective training.
With the change message out in the open, it’s important that your people know they will receive training,
structured or informal, to teach the skills and knowledge required to operate efficiently as the change is
rolled out. Training could include a suite of micro-learning online modules, or a blended learning
approach incorporating face-to-face training sessions or on-the-job coaching and mentoring.
It is most important to train the people inside the organization not to resist the change. Both on-the-job
and off-the-job training will improves company’s growth.
What behaviors and skills are required to achieve business results?
What training delivery methods will be most effective?
5) Implement a support structure / Implement a support structure.
Providing a support structure is essential to assist employees to emotionally and practically adjust to the
change and to build proficiency of behaviors and technical skills needed to achieve desired business
results. Some change can result in redundancies or restructures, so you could consider providing support
such as counseling services to help people navigate the situation. To help employees adjust to changes

4. to how a role is performed, a mentorship or an open-door policy with management to ask questions as
they arise could be set up.
It is essential to assist employees to emotionally and practically adjust to the change and to build
proficiency of behaviors and technical skills needed to achieve desired business results.
Where is support most required?
What types of support will be most effective?
6) Measure the process / Measure the change process.
Throughout the change management process, a structure should be put in place to measure the business
impact ofthe changesandensure that continued reinforcement opportunitiesexist to buildproficiencies.
You should also evaluate your change management plan to determine its effectiveness and document
any lessons learned.
Throughout the change management process, a structure should be put in place to measure the business
impact ofthe changesandensure that continued reinforcement opportunitiesexist to buildproficiencies.
Did the change assist in achieving business goals?
Was the change management process successful?
What could have been done differently?
REFERENCES:
 https://www.pulselearning.com/6-steps-effective-organizational-change-management/
 Kumar, M. S. Organizational Behavior. 1st BBM, 2nd Semester, 44-45