this ppt for challenges of online banking and how banks are mitigate this challenges and what are best practice of public and pvt sector Banks now a days.

1. Challenges and Best Practices in Online Banking
channels of PublicSector
& Pvt Sector Banks
Presented ByPresented By
NIRAHUANIRAHUA
Team MembersTeam Members
Gautam Shivam HimanshuGautam Shivam Himanshu
Ankit AmanAnkit Aman
Subham DeySubham Dey
P NarendraP Narendra
Rajat Shuvra ChandaRajat Shuvra Chanda
Asmita BhattacharjeeAsmita Bhattacharjee
Sudipto DeySudipto Dey
D MadhukarD Madhukar
Debolina BiswasDebolina Biswas

2. Introduction
●What is Online Banking?
●Progress of Electronic Banking in India?

3. Growth of Online Banking In india

4. Feature and Advantage of Online Banking
Fund Transfer
• RTGS
• NEFT
• IMPS

5. Continue......
● Open or Closer Fixed and Recurring Deposits
● E-commerce
● Link Investment Account, Insurance, and Loan Account
●Apply Credit Card, Debit Card, and Cheque Book
●Time Saving
●Safe and Secure

6. Continue......
●Reward Points
●Wire Transfer
●Miscellaneous Service
➢ Decrease or increase
credit limit for debit cards
or credit cards
➢ Download bank
statement
➢ Stop a cheque payment
➢ Change nominees
➢ Link other accounts
➢ View and change
account details
➢ Link Adhaar Card
➢ Link LPG number
➢ View tax statement
➢ At the top, all these
facilities are available
without any extra cost.

7. Disadvantages of Online banking
➢Security
➢Site Disruption
➢Site Navigation
➢User Apprehension
➢Accessibility

8. Challenges Of Online Banking
Financial Literacy

9. Internet Reach
In Urban Only 60% and in case of Rural only 17%

10. FinTech Company
➢ What is FinTech Company?
➢Growth of FinTech Company In India.
➢
If you add
top
3 company
transaction ,
that gone
1,110m$

11. Online Banking Of Pvt Sector Bank (HDFC)
Accounts
Funds Transfer
BillPay & Recharge
Cards

12. Continue....
Demat
Mutual Fund
Insurance
Loans

13. PayZapp

14. Online Banking of Public Sector

15. SBI Offer Both Online Banking
Retail Internet Banking
Transfer funds to own and third party accounts
Generate account statements
E- Tax for online tax payment
Avail DEMAT and IPO services
Pay bill of Visa Credit Card issued by any Bank.

16. Corporate Internet Banking of SBI
Convenience banking
Save time and costs
File upload facility: Facilitates bulk payment
Merchant Payments

17. YONO

18. Compare Between Pvt and Public Sector
Banks
Customer’s Perspective
(250 sample customers)
No. of Years Response Response in
Percentage
Response in
Cumulative
Percentage
0-3 years 74 30% 30%
>3-5 years 124 50% 80%
>5-10 years 35 14% 94%
>10 years 17 6% 100%
Total 250 100% 100%
Source Global Reserch

19. Major Reasons of Switching from One Bank to Another Due to
Online Banking
Public Sector
Banks
Private Sector
Banks
Poor
Quality