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Ch02 organ buying behavior
This document discusses the organizational buying process and the factors that influence it. It describes the typical stages in the buying process, including problem recognition, defining needs, specifying products, searching for suppliers, acquiring proposals, selecting suppliers, establishing order routines, and performance reviews. It also discusses the three main types of buying situations: new tasks, straight rebuys, and modified rebuys. Additionally, it outlines the environmental, organizational, group, and individual forces that shape organizational buying behavior and how marketers can understand and influence the process.
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