This document discusses key performance indicators (KPIs) for certified general accountants. It provides information on developing KPIs, including defining objectives and key result areas, identifying tasks, and determining how to measure results. The document recommends that KPIs be clearly linked to strategy and answer important questions. It also warns against creating too many KPIs and notes that KPIs should change to suit different goals and stages. Additional KPI materials can be found on the listed website.