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Satya Nadella successfully completed the requirements to be recognized as a Microsoft Certified Technology Specialist in Windows 7 Configuration. The certification was achieved on October 24, 2014 and was assigned certification number F035-1854.
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• Extensive experience providing administrative support to a Senior Executive, including but not limited; drafting correspondence, editing documents and transcribing minutes of meetings.
• Highly proficient in preparing complex reports, correspondence, memorandum, forms, charts, tables and statements for senior management staff.
• Considerable experience using a variety of software packages including database administrative tools, project management software (e.g. MS Project) MS Office Suite, Adobe Creative Suite, SAP, SharePoint (Office365), CRM Cloud, and/or trouble tracking systems.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, stakeholders, media, members of the public, external partners and agencies, with a flexible and willing 'can do' attitude.
Custmer service resume
Managed, supported, and participated in technical support function; providing technical support to clients regarding the resolution of product hardware, software and operating system; managed resources allocations for computer operations; and provided life-cycle management solutions.
Developed, organized, and implemented IS/IT operational areas; assessed new technology opportunities, developed information management processes to monitor demand and capacity requests; and planned for services life cycle.
Provided full-scale technical support applications to enhance technical operation, and service; fostered, developed, deployed and executed cross-platform, cross-vendor, in-house,developed applications and shrink-wrapped applications; file conversion; security; template building applications; virus prevention; virus detection/eradication; and documentation/reporting; ensuring the integrity and security of corporate data in the transfer of these files to new applications,
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The document outlines the experience and qualifications of an IT professional with over 6 years of experience in the IT industry and over 10 years of experience in business information systems. They have provided IT support and solutions to a variety of industries, including long term care, manufacturing, and small to mid-size businesses. Their experience includes technical support, network management, security solutions, backup solutions, and IT management services. They have filled various roles within IT services, support, infrastructure, and operations, helping users with a wide range of issues. They have helped companies leverage hardware and software capabilities and integrate processes over nearly two decades in the IT field.
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- 1. Satya Nadella Chief Executive Officer Microsoft Certified Technology Specialist Part No. X18-83695 GAMAL WARDI HASSAN Has successfully completed the requirements to be recognized as a Microsoft® Certified Technology Specialist: Windows 7, Configuration. Date of achievement: 10/24/2014 Certification number: F035-1854