Web 2.0 tools at the company can help employees work more effectively through better communication and cooperation, but only if everyone uses the same tools. The document lists software installed on the company's central desktop including Skype, Delicious, Outlook, and standard programs like OpenOffice, Adobe CS3, and Firefox. It notes the central desktop can be used for projects, knowledge sharing, and the company intranet, and provides instructions for accessing files on the company server.