Through the CCC, Imdaad aimed to assist the operation and maintenance team in enhancing their internal processes to deliver better services to Imdaad customers. The main goals were first to achieve the requirements and KPIs, avoid penalties, reduce the spare parts replacement cost, and develop and maintain a new standard of operating procedures, including emergency response plans and corrective, preventive, and predictive maintenance programs. The plan consisted of Integrating all technical documentation, analysis, and reports through various technologies in a common platform like BIM, ECMS, asset management, snagging, test & commissioning, or energy & utility management. The new strategy focused on energy efficiency, which is one of the essential solutions to leverage operation enhancement. The integral approach was first optimizing the existing BMS with an open protocol and connecting buildings and assets through a gateway to our Central Command Control system by the IoT. The main objectives included energy efficiency as the priority to increase the revenues coming from utility cost reduction and operations improvement. Therefore, as per the plan and the budget; we incorporated step by step to the platform a series of new addon like remotely monitoring the energy consumption in real-time, measurement and verification, renewable energy tracking system, waste & Facilities management, staff & fleet geolocation, spare parts management, boosting the operations through a new workflow management system, dedicated procurement system linked to the platform, SMART CAFM for operations and maintenance, and assets management for obtaining a better lifespan of the amenities installed in the buildings. The platform aimed to assess our continuous progression by merging essential data from other necessary departments like security, health & safety, procurement, administration, human resources, finance, and contract management. This interconnection helped us to achieve the highest performance.