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Case Study:
Drupal as the Enterprise Information Hub

Paulo de Carvalho




                    CLASSIFICAÇÃO
Information
                                               Ontological                      capturing and
                                             representation of                    feeding in
                 Raification for                the “world”                       context of
                  (informed)
                                                                                 World Views
                    differant
                     action



                                                                                                Acknowledge
 “Sync”
What are you
                                                                                                  users
                                                                 Architecture                    ambiguity
   doing
What should
                                                                 Knowledge
  you do                             Action
What should                        Knowledge
  we do


                Was the
                “world”
               changed?                                                                         Memory
                Will the
                “world”                              Innovation
               change ?
                                                     Knowledge




                              Can we do                                    Why, How,
                              differently?                                 What should
                              Can we do                                       we
                                better?                                    “Change”?




                                       CLASSIFICAÇÃO
The Problem


                                     Structured…
                                     • “Didn’t you receive my
                                       eMail with the right
                                       procedure? No the last
                                       one?”
                                     …and Persistent..
                                     • “But we did it like this last
                                       time. Didn’t we?”
                                     …shared Knowledge…


R’ U Informed?                       • “Can you send me your
                                       side notes ? You have a
                                       lot of good stuff there!”




        Originador   CLASSIFICAÇÃO
    3   Data
Initial Goals
Why Drupal?


                                      • free and open source


                                      • used for KM


                                      • features for CMS


                                      • large community


                                      • no skills for
                                        administration



         Originador   CLASSIFICAÇÃO
     4   Data
People Centred
Bottom UP individual needs not Corporate Control or demand




         Originador     CLASSIFICAÇÃO
     5   Data
People Centred
Bottom UP individual needs not Corporate Control or demand

                                                 • Individual Menus not
                                                   Corporate Menus




         Originador     CLASSIFICAÇÃO
     5   Data
People Centred
Bottom UP individual needs not Corporate Control or demand

                                                 • Individual Menus not
                                                   Corporate Menus


                                                 • Personal Dashboards not
                                                   Management dashboards




         Originador     CLASSIFICAÇÃO
     5   Data
People Centred
Bottom UP individual needs not Corporate Control or demand

                                                 • Individual Menus not
                                                   Corporate Menus


                                                 • Personal Dashboards not
                                                   Management dashboards


                                                 • Responsability and
                                                   Authonomy not Aprovals
                                                   and Control




         Originador     CLASSIFICAÇÃO
     5   Data
People Centred
Bottom UP individual needs not Corporate Control or demand

                                                 • Individual Menus not
                                                   Corporate Menus


                                                 • Personal Dashboards not
                                                   Management dashboards


                                                 • Responsability and
                                                   Authonomy not Aprovals
                                                   and Control




         Originador     CLASSIFICAÇÃO
     5   Data
People Centred
Bottom UP individual needs not Corporate Control or demand

                                                 • Individual Menus not
                                                   Corporate Menus


                                                 • Personal Dashboards not
                                                   Management dashboards


                                                 • Responsability and
                                                   Authonomy not Aprovals
                                                   and Control


                                                 • Public and Transparent
                                                   Info not private or limited




         Originador     CLASSIFICAÇÃO
     5   Data
Information Structure
emergent structure of information




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action


                                       • Information in Context




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action


                                       • Information in Context




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action


                                       • Information in Context


                                       • Information Hub




                       CLASSIFICAÇÃO
Information Structure
emergent structure of information

                                       • From Silos to Neurons


                                       • Information for Action


                                       • Information in Context


                                       • Information Hub


                                       • Synchronism: Activity feed




                       CLASSIFICAÇÃO
Challenging the Status Quo
experimenting alternative views




                       CLASSIFICAÇÃO
Challenging the Status Quo
experimenting alternative views

                                       • It’s all a Game so have fun




                       CLASSIFICAÇÃO
Challenging the Status Quo
experimenting alternative views

                                       • It’s all a Game so have fun


                                       • Reward and recognize




                       CLASSIFICAÇÃO
Challenging the Status Quo
experimenting alternative views

                                       • It’s all a Game so have fun


                                       • Reward and recognize


                                       • Innovation @yourhands
                                         from problem to solution




                       CLASSIFICAÇÃO
Challenging the Status Quo
experimenting alternative views

                                       • It’s all a Game so have fun


                                       • Reward and recognize


                                       • Innovation @yourhands
                                         from problem to solution




                       CLASSIFICAÇÃO
Some numbers

                  active users
300



225



150



 75



  0
      last 24 h     last week            Last month




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225



150



 75



  0
      last 24 h     last week            Last month




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                       (including automated nodes)
150



 75



  0
      last 24 h     last week            Last month




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                       (including automated nodes)
150

                                                      • Page views per day
 75                                                     ~1.500


  0
      last 24 h     last week            Last month




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                        (including automated nodes)
150

                                                      • Page views per day
 75                                                     ~1.500


  0
                                                      • Ideas 25 from 21
      last 24 h     last week            Last month     individuals from initial trial
                                                        group




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                        (including automated nodes)
150

                                                      • Page views per day
 75                                                     ~1.500


  0
                                                      • Ideas 25 from 21
      last 24 h     last week            Last month     individuals from initial trial
                                                        group




                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                        (including automated nodes)
150

                                                      • Page views per day
 75                                                     ~1.500


  0
                                                      • Ideas 25 from 21
      last 24 h     last week            Last month     individuals from initial trial
                                                        group


                                                      • 45 projects (over 10 ideas
                                                        at a project phase)
                         CLASSIFICAÇÃO
Some numbers

                  active users
                                                      • Over 150 active users
300



225                                                   • Over 111.255 node
                                                        changes in last 3 months
                                                        (including automated nodes)
150

                                                      • Page views per day
 75                                                     ~1.500


  0
                                                      • Ideas 25 from 21
      last 24 h     last week            Last month     individuals from initial trial
                                                        group


                                                      • 45 projects (over 10 ideas
                                                        at a project phase)
                         CLASSIFICAÇÃO
Next steps
where DRUPAL falls short?

 • White page metaphor - from free text to Ontology


 • Has easy as Google Docs or MS Office editing (export and import)


 • Context information. Emergent structure from unstructured info


 • OData based analytics


 • Improved Workflows (BPM approach)




                           CLASSIFICAÇÃO
CLASSIFICAÇÃO

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Case study vodafone, #dclx11 l p carvalho (vm)

  • 1. Case Study: Drupal as the Enterprise Information Hub Paulo de Carvalho CLASSIFICAÇÃO
  • 2. Information Ontological capturing and representation of feeding in Raification for the “world” context of (informed) World Views differant action Acknowledge “Sync” What are you users Architecture ambiguity doing What should Knowledge you do Action What should Knowledge we do Was the “world” changed? Memory Will the “world” Innovation change ? Knowledge Can we do Why, How, differently? What should Can we do we better? “Change”? CLASSIFICAÇÃO
  • 3. The Problem Structured… • “Didn’t you receive my eMail with the right procedure? No the last one?” …and Persistent.. • “But we did it like this last time. Didn’t we?” …shared Knowledge… R’ U Informed? • “Can you send me your side notes ? You have a lot of good stuff there!” Originador CLASSIFICAÇÃO 3 Data
  • 4. Initial Goals Why Drupal? • free and open source • used for KM • features for CMS • large community • no skills for administration Originador CLASSIFICAÇÃO 4 Data
  • 5. People Centred Bottom UP individual needs not Corporate Control or demand Originador CLASSIFICAÇÃO 5 Data
  • 6. People Centred Bottom UP individual needs not Corporate Control or demand • Individual Menus not Corporate Menus Originador CLASSIFICAÇÃO 5 Data
  • 7. People Centred Bottom UP individual needs not Corporate Control or demand • Individual Menus not Corporate Menus • Personal Dashboards not Management dashboards Originador CLASSIFICAÇÃO 5 Data
  • 8. People Centred Bottom UP individual needs not Corporate Control or demand • Individual Menus not Corporate Menus • Personal Dashboards not Management dashboards • Responsability and Authonomy not Aprovals and Control Originador CLASSIFICAÇÃO 5 Data
  • 9. People Centred Bottom UP individual needs not Corporate Control or demand • Individual Menus not Corporate Menus • Personal Dashboards not Management dashboards • Responsability and Authonomy not Aprovals and Control Originador CLASSIFICAÇÃO 5 Data
  • 10. People Centred Bottom UP individual needs not Corporate Control or demand • Individual Menus not Corporate Menus • Personal Dashboards not Management dashboards • Responsability and Authonomy not Aprovals and Control • Public and Transparent Info not private or limited Originador CLASSIFICAÇÃO 5 Data
  • 11. Information Structure emergent structure of information CLASSIFICAÇÃO
  • 12. Information Structure emergent structure of information • From Silos to Neurons CLASSIFICAÇÃO
  • 13. Information Structure emergent structure of information • From Silos to Neurons • Information for Action CLASSIFICAÇÃO
  • 14. Information Structure emergent structure of information • From Silos to Neurons • Information for Action CLASSIFICAÇÃO
  • 15. Information Structure emergent structure of information • From Silos to Neurons • Information for Action • Information in Context CLASSIFICAÇÃO
  • 16. Information Structure emergent structure of information • From Silos to Neurons • Information for Action • Information in Context CLASSIFICAÇÃO
  • 17. Information Structure emergent structure of information • From Silos to Neurons • Information for Action • Information in Context • Information Hub CLASSIFICAÇÃO
  • 18. Information Structure emergent structure of information • From Silos to Neurons • Information for Action • Information in Context • Information Hub • Synchronism: Activity feed CLASSIFICAÇÃO
  • 19. Challenging the Status Quo experimenting alternative views CLASSIFICAÇÃO
  • 20. Challenging the Status Quo experimenting alternative views • It’s all a Game so have fun CLASSIFICAÇÃO
  • 21. Challenging the Status Quo experimenting alternative views • It’s all a Game so have fun • Reward and recognize CLASSIFICAÇÃO
  • 22. Challenging the Status Quo experimenting alternative views • It’s all a Game so have fun • Reward and recognize • Innovation @yourhands from problem to solution CLASSIFICAÇÃO
  • 23. Challenging the Status Quo experimenting alternative views • It’s all a Game so have fun • Reward and recognize • Innovation @yourhands from problem to solution CLASSIFICAÇÃO
  • 24. Some numbers active users 300 225 150 75 0 last 24 h last week Last month CLASSIFICAÇÃO
  • 25. Some numbers active users • Over 150 active users 300 225 150 75 0 last 24 h last week Last month CLASSIFICAÇÃO
  • 26. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 75 0 last 24 h last week Last month CLASSIFICAÇÃO
  • 27. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 • Page views per day 75 ~1.500 0 last 24 h last week Last month CLASSIFICAÇÃO
  • 28. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 • Page views per day 75 ~1.500 0 • Ideas 25 from 21 last 24 h last week Last month individuals from initial trial group CLASSIFICAÇÃO
  • 29. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 • Page views per day 75 ~1.500 0 • Ideas 25 from 21 last 24 h last week Last month individuals from initial trial group CLASSIFICAÇÃO
  • 30. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 • Page views per day 75 ~1.500 0 • Ideas 25 from 21 last 24 h last week Last month individuals from initial trial group • 45 projects (over 10 ideas at a project phase) CLASSIFICAÇÃO
  • 31. Some numbers active users • Over 150 active users 300 225 • Over 111.255 node changes in last 3 months (including automated nodes) 150 • Page views per day 75 ~1.500 0 • Ideas 25 from 21 last 24 h last week Last month individuals from initial trial group • 45 projects (over 10 ideas at a project phase) CLASSIFICAÇÃO
  • 32. Next steps where DRUPAL falls short? • White page metaphor - from free text to Ontology • Has easy as Google Docs or MS Office editing (export and import) • Context information. Emergent structure from unstructured info • OData based analytics • Improved Workflows (BPM approach) CLASSIFICAÇÃO

Editor's Notes

  1. \n
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  4. \n
  5. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  6. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  7. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  8. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  9. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  10. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  11. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  12. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  13. - Allow users to have personal dashboards where they can deploy widgets related to their daily work.\n- Promote personal categorization on the form of personal tags. Tagging can be shared by everyone, by a team or by different users who can also import tags suggestions to their own tagging cloud.\n
  14. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  15. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  16. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  17. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  18. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  19. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  20. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  21. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  22. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  23. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  24. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
  25. Broadcast all status updates using a microblogging plataform (status.net) directly connected and integrated in drupal. People choose who and what they want to follow , and can also use their defined personal tagging. As users, nodes are also entities in the system: each node has a personal activity stream where users can write and that can be followed in everyone's timeline.\n
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