Calypso study on social tourism in Turkey

   Some general information
   The main characteristics of
    tourism in Turkey
   The 4 target groups
   Analysis of market trends in
    Turkey
   Visa : a major problem for
    Turkish citizens
   The development of health and
    medical tourism
   Turkey and Calypso program :
    the feasability of social tourism
   Recommandations and
    expectations
Some general information
 Located on the borders
of Asia and Europe :
Greece, Bulgaria, Georgia,
Armenia, Azerbaijan, Iran,
Iraq and Syria
 73,7 million inhabitants,
or about 1% of world
population. The urban
population accounts for
75% of the population
 Social inequalities
between the West and the
East, and the urban and the
rural
 GDP : more of 7 billion $
in 2010
 Unemployment rate in
2011: 11.5%
Tourism in Turkey
   A huge variety of
    destinations: historic
    sites, archaeological
    zones, numerous resorts
   A deep evolution during
    the last 20 years based on
    attracting foreign tourists
    with a 3's offer: see, sand
    and sun
   Taking into account
    recent for social and
    domestic tourism :
    Ministry’s “Tourism
    Strategy of Turkey-2023”
   Majority of the
    population can't go on
    holiday because of a low
    income level and the
    difficulty to get visa to
    visit EU countries
Target groups :
 characteristics, support
systems, demand drivers
Senior


      7% of the whole population
      5 million people
      1,7 million went on holiday on
       2008
      85,5 % have never travelled
       abroad
      They have financial difficulties,
       visa problem, health problems
      They want to go in Europe, to
       have social and cultural events,
       and need accessible equipment
      They are open to go on holiday
       off-season
Senior

        No specific funding systems for
         senior citizens
        Some associations as the Turkey
         Association of Retired People
         offer very inexpensive stays in
         their accommodation facilities
        The resort hotels have several
         special offers during the off-
         season period : long stay clients,
         six weeks or more, have a 15%
         discount. An extra 10% discount
         can be added to the usual 50%
         discount during the winter period
Young people
          20% of the population

          14,5 million people

          3,6 million people between 15
           and 24 years old went on
           holiday

          Main reasons for non-
           participation are financial
           reasons and difficulty to obtain
           visa for an EU country

          They want to go in European
           countries, to have cultural
           event and leisure
Young people

       No financial support from public
        authorities but contributions are given
        by the municipalities or district
        governments for some accommodation
        facilities or youth camps (managed by
        the General Directorate for Youth and
        Sports)
       Specific infrastructures have been
        created to enable youth's with disability
        to participate to camp activities
       Specific discounts for students visiting
        museums, monuments, natural and
        national parks
       Specific discounts concerning
        transportation (Turkish Railways,
        Turkish Airlines)
Families facing difficult circumstances
   11 million people

   17% of Turkey population lived
    below the poverty level (in 2008)

   14,7% of the Turkish families can
    afford to go on holiday

   Main destinations are close to
    their residence and hometowns

   Youth camps are organised for the
    underprivileged young people
    between 11 and 16

   No specific funding systems for
    social tourism were identified
Adults with disabilities
   8,4 million people (in 2002)
   12,29% of the population
   Tourism for disabled people is mainly regional tourism
   Financial difficulties then accessibility to information and services make
    domestic tourism and abroad holiday difficult for disabled people
   No specific funding systems
   Some monthly or quarterly financial supports and some special offers such
    as : visit of museums, access to national parks, natural parks, nature
    protection areas and natural monuments are free of charge
Analysis of market trends in Turkey


                                   Tourism industry in Turkey has
                                    reported significant growth rate
                                    in recent time : 26,3 million of
                                    international tourist arrivals in
                                    2008, 22 billion dollar of tourism
                                    receipts

  In the last few years, the      Young people : the Ministry of
Turkish Government aims to          Education's dormitories are open
                                    to welcome local and foreign
extend the tourist season for       young people, between 18-26
the other months of the years       years old during the 15 July to 01
(not only summer period)            September period
Analysis of market trends in turkey

   Sustainable tourism aspects :
    private and public actors are
    more and more involved in
    this field. The Turkish Hotels
    Federation launched an
    environment-friendly
    Enterprise Certification (Eco-
    labelling) called 'The White
    Flag'.

   There is a large involvement of
    the NGO sector in sustainable
    tourism with various offers
    that are more and more
    promoted by travel agencies
Visa : a major problem for Turkish citizens

   Due to this difficulty to get a visa, Turkish citizens can’t take
    part in a social tourism exchange program
   Opportunities exist for the development of concrete products
    intended to a specific market segment at the European level
    and for the development of international exchange
    mechanism
   In 2008, most of tourists visiting Turkey are European :
    Germany (17%), Russia (11%), United Kingdom (8%)
   In the European market, Turkey as a positive image as a
    tourism destination with its beaches, high-quality services
    and hospitality
   Turkey is perceived as an affordable
    travel destination
The development of
                health and medical tourism

   In the next years, all the accommodation
    facilities for disabled and elderly people
    with mobility problems will be developed
    in news hotels, holiday villages and
    youth camps

   The modernization and the creation of
    spa resorts, of private clinics near the
    existing resorts and medical centres in the
    tourism resorts show the wish of Turkey
    to attract more disabled tourists

   The public and the private sector agree on
    developing health and medical tourism,
    and this sector is expected to see a
    maximum growth (20%)
Turkey and Calypso program : the
           feasability of social tourism
   Public and private actors like
    to develop domestic and social
    tourism
   They would like to integrate
    the possible future network
    that may be created thanks to
    the Calypso program
   The development of social
    tourism requires an important
    involvement from the State
    and more local and European
    funding for the NGO’s
   Calypso program will allow a
    transfer of good practices
    between Turkey and European
    countries already experienced
    in this field
Recommandations and
                       expectations
RECOMMANDATIONS

   Holiday exchange programs
    among countries for target
    groups may be developed
    through cooperation's studies

   Social tourism can be developed
    in a parallel direction to the
    natural growth of domestic and    EXPECTATIONS
    sustainable tourism
                                       Cooperation of health and tourism
                                      sector, particularly for senior tourism
                                      will allow Turkey to attract more and
                                      more foreign tourists

                                       To facilitate the visa applications
                                      for the travel groups that will
                                      participate to the program is a major
                                      condition
Thank you
for your attention

Case study turkey

  • 1.
    Calypso study onsocial tourism in Turkey  Some general information  The main characteristics of tourism in Turkey  The 4 target groups  Analysis of market trends in Turkey  Visa : a major problem for Turkish citizens  The development of health and medical tourism  Turkey and Calypso program : the feasability of social tourism  Recommandations and expectations
  • 2.
    Some general information Located on the borders of Asia and Europe : Greece, Bulgaria, Georgia, Armenia, Azerbaijan, Iran, Iraq and Syria  73,7 million inhabitants, or about 1% of world population. The urban population accounts for 75% of the population  Social inequalities between the West and the East, and the urban and the rural  GDP : more of 7 billion $ in 2010  Unemployment rate in 2011: 11.5%
  • 3.
    Tourism in Turkey  A huge variety of destinations: historic sites, archaeological zones, numerous resorts  A deep evolution during the last 20 years based on attracting foreign tourists with a 3's offer: see, sand and sun  Taking into account recent for social and domestic tourism : Ministry’s “Tourism Strategy of Turkey-2023”  Majority of the population can't go on holiday because of a low income level and the difficulty to get visa to visit EU countries
  • 4.
    Target groups : characteristics, support systems, demand drivers
  • 5.
    Senior  7% of the whole population  5 million people  1,7 million went on holiday on 2008  85,5 % have never travelled abroad  They have financial difficulties, visa problem, health problems  They want to go in Europe, to have social and cultural events, and need accessible equipment  They are open to go on holiday off-season
  • 6.
    Senior  No specific funding systems for senior citizens  Some associations as the Turkey Association of Retired People offer very inexpensive stays in their accommodation facilities  The resort hotels have several special offers during the off- season period : long stay clients, six weeks or more, have a 15% discount. An extra 10% discount can be added to the usual 50% discount during the winter period
  • 7.
    Young people  20% of the population  14,5 million people  3,6 million people between 15 and 24 years old went on holiday  Main reasons for non- participation are financial reasons and difficulty to obtain visa for an EU country  They want to go in European countries, to have cultural event and leisure
  • 8.
    Young people  No financial support from public authorities but contributions are given by the municipalities or district governments for some accommodation facilities or youth camps (managed by the General Directorate for Youth and Sports)  Specific infrastructures have been created to enable youth's with disability to participate to camp activities  Specific discounts for students visiting museums, monuments, natural and national parks  Specific discounts concerning transportation (Turkish Railways, Turkish Airlines)
  • 9.
    Families facing difficultcircumstances  11 million people  17% of Turkey population lived below the poverty level (in 2008)  14,7% of the Turkish families can afford to go on holiday  Main destinations are close to their residence and hometowns  Youth camps are organised for the underprivileged young people between 11 and 16  No specific funding systems for social tourism were identified
  • 10.
    Adults with disabilities  8,4 million people (in 2002)  12,29% of the population  Tourism for disabled people is mainly regional tourism  Financial difficulties then accessibility to information and services make domestic tourism and abroad holiday difficult for disabled people  No specific funding systems  Some monthly or quarterly financial supports and some special offers such as : visit of museums, access to national parks, natural parks, nature protection areas and natural monuments are free of charge
  • 11.
    Analysis of markettrends in Turkey  Tourism industry in Turkey has reported significant growth rate in recent time : 26,3 million of international tourist arrivals in 2008, 22 billion dollar of tourism receipts  In the last few years, the  Young people : the Ministry of Turkish Government aims to Education's dormitories are open to welcome local and foreign extend the tourist season for young people, between 18-26 the other months of the years years old during the 15 July to 01 (not only summer period) September period
  • 12.
    Analysis of markettrends in turkey  Sustainable tourism aspects : private and public actors are more and more involved in this field. The Turkish Hotels Federation launched an environment-friendly Enterprise Certification (Eco- labelling) called 'The White Flag'.  There is a large involvement of the NGO sector in sustainable tourism with various offers that are more and more promoted by travel agencies
  • 13.
    Visa : amajor problem for Turkish citizens  Due to this difficulty to get a visa, Turkish citizens can’t take part in a social tourism exchange program  Opportunities exist for the development of concrete products intended to a specific market segment at the European level and for the development of international exchange mechanism  In 2008, most of tourists visiting Turkey are European : Germany (17%), Russia (11%), United Kingdom (8%)  In the European market, Turkey as a positive image as a tourism destination with its beaches, high-quality services and hospitality  Turkey is perceived as an affordable travel destination
  • 14.
    The development of health and medical tourism  In the next years, all the accommodation facilities for disabled and elderly people with mobility problems will be developed in news hotels, holiday villages and youth camps  The modernization and the creation of spa resorts, of private clinics near the existing resorts and medical centres in the tourism resorts show the wish of Turkey to attract more disabled tourists  The public and the private sector agree on developing health and medical tourism, and this sector is expected to see a maximum growth (20%)
  • 15.
    Turkey and Calypsoprogram : the feasability of social tourism  Public and private actors like to develop domestic and social tourism  They would like to integrate the possible future network that may be created thanks to the Calypso program  The development of social tourism requires an important involvement from the State and more local and European funding for the NGO’s  Calypso program will allow a transfer of good practices between Turkey and European countries already experienced in this field
  • 16.
    Recommandations and expectations RECOMMANDATIONS  Holiday exchange programs among countries for target groups may be developed through cooperation's studies  Social tourism can be developed in a parallel direction to the natural growth of domestic and EXPECTATIONS sustainable tourism  Cooperation of health and tourism sector, particularly for senior tourism will allow Turkey to attract more and more foreign tourists  To facilitate the visa applications for the travel groups that will participate to the program is a major condition
  • 17.