Shandra is a student close to graduating with a 4.0 GPA who hopes to become a HIPAA compliance specialist. She broke into a patient's personal files to check if rumors about Mr. Pioche were true, putting her job and fiancé's job at risk by breaking confidentiality. The document discusses implementing the least intrusive intervention by having a face to face meeting, respecting confidentiality by not spreading rumors or accessing private files without permission, and considering cultural differences that may influence perspectives on privacy.