Popcornopolis, a gourmet popcorn company, was experiencing frequent performance issues and outages during their busy holiday season due to high demand. This impaired business operations and led to lost productivity. Ipsum provided managed IT services and implemented holistic upgrades to improve system reliability and scalability. The results were zero downtime, improved performance, strengthened communications, increased productivity, and a scalable foundation to support planned company growth.

1. IPSUM
PROBLEM
www.ipsum.com
P:323.205.5555
8205 Santa Monica Blvd.
West Hollywood, CA 90046
SOLUTION
Ipsum is a highly qualified and proven provider of managed and consultative IT services. With over 15 years of
experience, Ipsum is intimately familiar with the demands of growing multi-site enterprises. Among Ipsum’s
successful projects is Popcornopolis, a gourmet popcorn shop featuring a huge array of delicious popcorn in
fantastic flavors. The first Popcornopolis opened in Hollywood, California in 2002, and by 2009 the owners
began franchising all across the United States. The popcorn’s popularity soon made it one of the fastest
growing snack food companies around.
Every holiday season, Popcornopolis faces a nearly exponential
increase in demand from the previous sales cycle. This increase in
business placed higher demands on their existing system, which
caused frequent performance issues and service outages. These
drawbacks impaired business operations during busy periods,
leading to significant loss of productivity. Popcornopolis was in
need of a solution that provided the following benefits:
Zero downtime
Improved performance
Scalability and growth
Strengthened communications
Increased productivity
After a careful review of Popcornopolis’ existing
network and service usage, Ipsum was able to
identify faults in their system. Ipsum’s IT consultants
recommended and implemented holistic upgrades to
improve system reliability and scalability.
AT IPSUM, IT’S OUR JOB TO PROVIDE
OUTSTANDING TECHNICAL SERVICE
AND WE TAKE PRIDE IN DELIVERING
ON THAT PROMISE.

2. www.ipsum.com
P:323.205.5555
8205 Santa Monica Blvd.
West Hollywood, CA 90046
RESULTS
Through Ipsum’s best of breed technology services, expert consulting and professional product integration,
Popcornopolis became fully equipped to stay productive during their busy holiday season. Ipsum’s IT
professionals achieved the following results:
Minimized single failure points at the network level
Improved overall network service performance
Created a foundation for planned network growth with company growth
Improved internal communication through exchange migration
Allowed sale season demands to be met without interruption
Interested in learning more about IT managed services in Los Angeles? Call us today to get started!