CASA
BATLLÓ
next
Manorath – Ieda - Cecilia
AGENDA
1. Recap
2. Conceptualization
3. Test Result
5. Conclusion
RECAP
FREQUENTLY
14
%EVENTUALLY
40
%NON-PUBLIC
46
%Source: The Engaging Museum: Developing Museums for Visitor Involvement. Graham Black
FREQUENTLY
14
%EVENTUALLY
40
%NON-PUBLIC
46
%Source: The Engaging Museum: Developing Museums for Visitor Involvement. Graham Black
EVENTUALLY - 1x a year – partner/family
NON-PUBLIC - ½ a year - group/family
EVENTUALLY & NON-PUBLIC
SIMILAR BEHAVIOR
86%
Source: The Engaging Museum: Developing Museums for Visitor Involvement. Graham Black
High
Low
rooms shop1 9 156
MOTIVATIO
N CUSTOMER
JOURNEY MAP
High
Low
rooms shop1 9 156
MOTIVATIO
N CUSTOMER
JOURNEY MAP
WITHOUT
increasing visit
TIME
ENTERTAINMENT
SHARE MEMORIESLOOK WORLDLY
ATTENTION SPAN
CONCEPTUALIZATION
Before
Queue entertainment
During
New interaction features
New room experience
Audio - short and strong message
Headphone, when is needed
After
Revisit the experience at home.
casabatlló@casabatlló.com
IMPORTANT
Should you have problems downloading our app you will be able to download your E-
Tickets individually after login in the website www.casabatlló.es
Email after
online
purchase
Arrive in front of Casa Batllo
BEEP!!
BEEP!!
Arrive in front of Casa Batllo
BEEP!!
BEEP!!
Year 1930
Year 1922
Year 1922
SCAN CODE
CASA BATLLÓ
MUSEUM
ROOM FLOW - top view
2
1 3
4
ROOM FLOW - top view
chair exhibition
mapping
projection
2
1 3
4
Antoni Gaudí
and Casa Batlló
In a Global context
Casa Batlló, built between 1904 and 1906 in the heart
of the city, is the most emblematic work of the brilliant
Catalan architect.
Gaudí gave Casa Batlló a facade that is original, fantastical
and full of imagination. He replaced the original facade
with a new composition of stone and glass. He ordered the
external walls to be redesigned to give them a wavy
shape, which was then plastered with lime mortar and
covered with a mosaic of fragments of coloured glass and
ceramic discs
1877
Antoní
Gaudí
was born on
25th of June
in Reus,
Terragona.
1852
Gaudí
Move to
Barcelona
to study
architecture
1868
1860
Art
Impressionis
m
started in France
Original
Building
The house that
is today known
as Casa Batlló
was built by
Emilio Sales
Cortes
1
Barcelona
Modernist
1890
1910
Casa
Battló
Gaudí finished
to renovate the
house after 4
years.
1877
Original
Building
The house that
is today known
as Casa Batlló
was built by
Emilio Sales
Cortes
Barcelona
Modernista
1890
1910
Casa
Battló
Gaudí finished
to renovate the
house after 4
years.
1877
Original
Building
The house that
is today known
as Casa Batlló
was built by
Emilio Sales
Cortes
Bracelona
Modernista
1900
1910
Casa
Battló
Gaudí finished
to renovate the
house after 4
years.
1877
Original
Building
The house that
is today known
as Casa Batlló
was built by
Emilio Sales
Cortes
1910
Antoní
Gaudí
died on June
10th, three
days after
being hit by
a tram.
1926
Josep
Batlló
the building
was bought by
the textile
businessman
Josep Batlló
and his wife,
Amalia Godó.
1900
1890
Barcelona
Modernista
Casa
Battló
Gaudí
finished to
renovate the
house after 4
years.
1984
Casa
Battló
opened its
doors to
the public.
2002
1937
Picasso
painted
Guernica
Facade
of Casa
Battló
building was
illuminated.
Unesco
Casa Battló
has been a
UNESCO
World
Heritage Site
since 2005.
2005
Mapping
Projection
Casa Batlló
celebrated
10 years
of cultural
visits with an
audiovisual
mapping on
its facade.
2012
2
3
4
Antoni Gaudí
Furniture
Contemporaneous but not Modernist, Antoni Gaudí
was a total artist: he was an innovating architect,
an excellent sculptor, a great interior designer.
Influenced by the Muslim art and the Gothic and Baroque style,
his works developed a personalized combination of styles.
Convinced that the key of perfection is hidden in Nature, Gaudí
1907
Material:Oak wood
Dimensions: 104 x 168 x 75 cm
Always finds the most simple and comfortable designs
solutions.
The sinuous trapezoidal shape and the central
decoration, based on circular geometries and placed
coffee bones, grant a slender line to this furniture.
Lightly lowered down for a major adaptability, the seat
presents five aligned wholes in order to avoid that the
user might lose his balance.
The posterior parts of the seat maker its edges smooth
thanks to their elegant and sinuous profile.
1907
Material:Oak wood
Dimensions: 50 x 50 x 75 cm
1907
Material:Oak wood
Dimensions: 50 x 50 x 75 cm
1901
Material:Oak wood with carving
Dimensions: 50 x 50 x 75 cm
Nevertheless, the passion for the gracefulness of their
unmistakable lines and shapes has leaded to the
realization of identical replicas of the pieces conserved
in the Museum.
These reproductions respect thoroughly the used
materials as well as the original elaboration method.
The wood used in the fabrication of the furniture is
carved by hand oak; the different pieces of the object
are assembled into its final form without any use of
nails completely dry to guarantee the success of the
original elaboration method.
Antoni Gaudí
Furniture
Contemporaneous but not Modernist, Antoni Gaudí
was a total artist: he was an innovating architect,
an excellent sculptor, a great interior designer.
Influenced by the Muslim art and the Gothic and Baroque style,
his works developed a personalized combination of styles.
Convinced that the key of perfection is hidden in Nature, Gaudí
1907
Material:Oak wood
Dimensions: 104 x 168 x 75 cm
Always finds the most simple and comfortable designs
solutions.
The sinuous trapezoidal shape and the central
decoration, based on circular geometries and placed
coffee bones, grant a slender line to this furniture.
Lightly lowered down for a major adaptability, the seat
presents five aligned wholes in order to avoid that the
user might lose his balance.
The posterior parts of the seat maker its edges smooth
thanks to their elegant and sinuous profile.
1907
Material:Oak wood
Dimensions: 50 x 50 x 75 cm
1907
Material:Oak wood
Dimensions: 50 x 50 x 75 cm
1901
Material:Oak wood with carving
Dimensions: 50 x 50 x 75 cm
Nevertheless, the passion for the gracefulness of their
unmistakable lines and shapes has leaded to the
realization of identical replicas of the pieces conserved
in the Museum.
These reproductions respect thoroughly the used
materials as well as the original elaboration method.
The wood used in the fabrication of the furniture is
carved by hand oak; the different pieces of the object
are assembled into its final form without any use of
nails completely dry to guarantee the success of the
original elaboration method.
4
1901
Material:Oak wood
Dimensions: 50 x 50 x 75 cm
STORE - top view
STORE - top view
STORE - top view
STORE - top view
handmade
collection
Best Seller
Check it out!
PROTOTYPE
TEST RESULT
Task 1
You want to find your partner inside Casa Batlló.
How do you do?
Task 2
You want to take photos and share. What do you
do?
Task 3
You want to play the game. How do play?
PROTOTYPE
TEST RESULT
USABILITY
Usability test
Result
0 1 2 3 4 5 6 7 8 9 10
Task 1
You want to find your partner inside Casa Batlló.
How do you do?
Task 2
You want to take photos and share. What do you
do?
Task 3
You want to play the game. How do play?
PROTOTYPE
TEST RESULT
USABILITY
Usability test
Result
0 1 2 3 4 5 6 7 8 9 10
Task 1
You want to find your partner inside Casa Batlló.
How do you do?
Task 2
You want to take photos and share. What do you
do?
Task 3
You want to play the game. How do play?
PROTOTYPE
TEST RESULT
Task 1
How much do you think this task improved your
visit experience?
Task 2
How much do you think this task improved your
visit experience?
Task 3
How much do you think this task improved your
visit experience?
Task 4
How do you evaluate the overall experience in
the new Museum?
USABILITY
EXPERIENCE
Usability test
Result
0 1 2 3 4 5 6 7 8 9 10
Experience test
Result
0 1 2 3 4 5 6 7 8 9 10
Task 1
You want to find your partner inside Casa Batlló.
How do you do?
Task 2
You want to take photos and share. What do you
do?
Task 3
You want to play the game. How do play?
Usability test
Result
PROTOTYPE
TEST RESULT
Task 1
How much do you think this task improved your
visit experience?
Task 2
How much do you think this task improved your
visit experience?
Task 3
How much do you think this task improved your
visit experience?
Task 4
How do you evaluate the overall experience in
the new Museum?
USABILITY
EXPERIENCE
0 1 2 3 4 5 6 7 8 9 10
Experience test
Result
0 1 2 3 4 5 6 7 8 9 10
PROTOTYPE
TEST RESULT
Play the Game:
The rules are not clear.
Some users did not care much for the
game.
Take and Share photos:
The idea is very clear and easy.
Users like it a lot.
Find a partner:
The idea is not clear when the users
had to find the partner on the other
floor.
Users said is a great idea.
Museum room:
Very interesting and easy to have a
overall of Gaudi and Casa Batlló.
CONCLUSION
Visitors:
Look worldly and share memories
Pictures and Filters
Entertainment and social interaction
Game , Filter and chat/call
Get motivated before and during the
visit.
Entertainment on the queue, museum room
Revisit the magical experience
Pictures
Casa Batlló:
Increase customer satisfaction
More recommendation
Increase number of visitors
More devices available
Increase number of visitors
Increase souvenir store revenue
Manager better the stock
CONCLUSION
Manorath – Ieda - Cecilia
THANK YOU

Casa Batllo Next

  • 1.
  • 2.
    AGENDA 1. Recap 2. Conceptualization 3.Test Result 5. Conclusion
  • 3.
  • 4.
    FREQUENTLY 14 %EVENTUALLY 40 %NON-PUBLIC 46 %Source: The EngagingMuseum: Developing Museums for Visitor Involvement. Graham Black
  • 5.
    FREQUENTLY 14 %EVENTUALLY 40 %NON-PUBLIC 46 %Source: The EngagingMuseum: Developing Museums for Visitor Involvement. Graham Black EVENTUALLY - 1x a year – partner/family NON-PUBLIC - ½ a year - group/family
  • 6.
    EVENTUALLY & NON-PUBLIC SIMILARBEHAVIOR 86% Source: The Engaging Museum: Developing Museums for Visitor Involvement. Graham Black
  • 7.
    High Low rooms shop1 9156 MOTIVATIO N CUSTOMER JOURNEY MAP
  • 8.
    High Low rooms shop1 9156 MOTIVATIO N CUSTOMER JOURNEY MAP WITHOUT increasing visit TIME
  • 9.
  • 10.
    CONCEPTUALIZATION Before Queue entertainment During New interactionfeatures New room experience Audio - short and strong message Headphone, when is needed After Revisit the experience at home.
  • 11.
    casabatlló@casabatlló.com IMPORTANT Should you haveproblems downloading our app you will be able to download your E- Tickets individually after login in the website www.casabatlló.es Email after online purchase
  • 12.
    Arrive in frontof Casa Batllo BEEP!! BEEP!!
  • 13.
    Arrive in frontof Casa Batllo BEEP!! BEEP!!
  • 16.
  • 18.
  • 19.
  • 21.
  • 42.
  • 43.
    ROOM FLOW -top view 2 1 3 4
  • 44.
    ROOM FLOW -top view chair exhibition mapping projection 2 1 3 4
  • 46.
    Antoni Gaudí and CasaBatlló In a Global context Casa Batlló, built between 1904 and 1906 in the heart of the city, is the most emblematic work of the brilliant Catalan architect. Gaudí gave Casa Batlló a facade that is original, fantastical and full of imagination. He replaced the original facade with a new composition of stone and glass. He ordered the external walls to be redesigned to give them a wavy shape, which was then plastered with lime mortar and covered with a mosaic of fragments of coloured glass and ceramic discs 1877 Antoní Gaudí was born on 25th of June in Reus, Terragona. 1852 Gaudí Move to Barcelona to study architecture 1868 1860 Art Impressionis m started in France Original Building The house that is today known as Casa Batlló was built by Emilio Sales Cortes 1
  • 47.
    Barcelona Modernist 1890 1910 Casa Battló Gaudí finished to renovatethe house after 4 years. 1877 Original Building The house that is today known as Casa Batlló was built by Emilio Sales Cortes
  • 48.
    Barcelona Modernista 1890 1910 Casa Battló Gaudí finished to renovatethe house after 4 years. 1877 Original Building The house that is today known as Casa Batlló was built by Emilio Sales Cortes
  • 49.
    Bracelona Modernista 1900 1910 Casa Battló Gaudí finished to renovatethe house after 4 years. 1877 Original Building The house that is today known as Casa Batlló was built by Emilio Sales Cortes
  • 50.
    1910 Antoní Gaudí died on June 10th,three days after being hit by a tram. 1926 Josep Batlló the building was bought by the textile businessman Josep Batlló and his wife, Amalia Godó. 1900 1890 Barcelona Modernista Casa Battló Gaudí finished to renovate the house after 4 years. 1984 Casa Battló opened its doors to the public. 2002 1937 Picasso painted Guernica Facade of Casa Battló building was illuminated. Unesco Casa Battló has been a UNESCO World Heritage Site since 2005. 2005 Mapping Projection Casa Batlló celebrated 10 years of cultural visits with an audiovisual mapping on its facade. 2012 2
  • 51.
  • 52.
    4 Antoni Gaudí Furniture Contemporaneous butnot Modernist, Antoni Gaudí was a total artist: he was an innovating architect, an excellent sculptor, a great interior designer. Influenced by the Muslim art and the Gothic and Baroque style, his works developed a personalized combination of styles. Convinced that the key of perfection is hidden in Nature, Gaudí 1907 Material:Oak wood Dimensions: 104 x 168 x 75 cm Always finds the most simple and comfortable designs solutions. The sinuous trapezoidal shape and the central decoration, based on circular geometries and placed coffee bones, grant a slender line to this furniture. Lightly lowered down for a major adaptability, the seat presents five aligned wholes in order to avoid that the user might lose his balance. The posterior parts of the seat maker its edges smooth thanks to their elegant and sinuous profile. 1907 Material:Oak wood Dimensions: 50 x 50 x 75 cm 1907 Material:Oak wood Dimensions: 50 x 50 x 75 cm 1901 Material:Oak wood with carving Dimensions: 50 x 50 x 75 cm Nevertheless, the passion for the gracefulness of their unmistakable lines and shapes has leaded to the realization of identical replicas of the pieces conserved in the Museum. These reproductions respect thoroughly the used materials as well as the original elaboration method. The wood used in the fabrication of the furniture is carved by hand oak; the different pieces of the object are assembled into its final form without any use of nails completely dry to guarantee the success of the original elaboration method.
  • 53.
    Antoni Gaudí Furniture Contemporaneous butnot Modernist, Antoni Gaudí was a total artist: he was an innovating architect, an excellent sculptor, a great interior designer. Influenced by the Muslim art and the Gothic and Baroque style, his works developed a personalized combination of styles. Convinced that the key of perfection is hidden in Nature, Gaudí 1907 Material:Oak wood Dimensions: 104 x 168 x 75 cm Always finds the most simple and comfortable designs solutions. The sinuous trapezoidal shape and the central decoration, based on circular geometries and placed coffee bones, grant a slender line to this furniture. Lightly lowered down for a major adaptability, the seat presents five aligned wholes in order to avoid that the user might lose his balance. The posterior parts of the seat maker its edges smooth thanks to their elegant and sinuous profile. 1907 Material:Oak wood Dimensions: 50 x 50 x 75 cm 1907 Material:Oak wood Dimensions: 50 x 50 x 75 cm 1901 Material:Oak wood with carving Dimensions: 50 x 50 x 75 cm Nevertheless, the passion for the gracefulness of their unmistakable lines and shapes has leaded to the realization of identical replicas of the pieces conserved in the Museum. These reproductions respect thoroughly the used materials as well as the original elaboration method. The wood used in the fabrication of the furniture is carved by hand oak; the different pieces of the object are assembled into its final form without any use of nails completely dry to guarantee the success of the original elaboration method. 4 1901 Material:Oak wood Dimensions: 50 x 50 x 75 cm
  • 54.
  • 55.
  • 56.
  • 57.
  • 61.
  • 62.
  • 63.
    Task 1 You wantto find your partner inside Casa Batlló. How do you do? Task 2 You want to take photos and share. What do you do? Task 3 You want to play the game. How do play? PROTOTYPE TEST RESULT USABILITY Usability test Result 0 1 2 3 4 5 6 7 8 9 10
  • 64.
    Task 1 You wantto find your partner inside Casa Batlló. How do you do? Task 2 You want to take photos and share. What do you do? Task 3 You want to play the game. How do play? PROTOTYPE TEST RESULT USABILITY Usability test Result 0 1 2 3 4 5 6 7 8 9 10
  • 65.
    Task 1 You wantto find your partner inside Casa Batlló. How do you do? Task 2 You want to take photos and share. What do you do? Task 3 You want to play the game. How do play? PROTOTYPE TEST RESULT Task 1 How much do you think this task improved your visit experience? Task 2 How much do you think this task improved your visit experience? Task 3 How much do you think this task improved your visit experience? Task 4 How do you evaluate the overall experience in the new Museum? USABILITY EXPERIENCE Usability test Result 0 1 2 3 4 5 6 7 8 9 10 Experience test Result 0 1 2 3 4 5 6 7 8 9 10
  • 66.
    Task 1 You wantto find your partner inside Casa Batlló. How do you do? Task 2 You want to take photos and share. What do you do? Task 3 You want to play the game. How do play? Usability test Result PROTOTYPE TEST RESULT Task 1 How much do you think this task improved your visit experience? Task 2 How much do you think this task improved your visit experience? Task 3 How much do you think this task improved your visit experience? Task 4 How do you evaluate the overall experience in the new Museum? USABILITY EXPERIENCE 0 1 2 3 4 5 6 7 8 9 10 Experience test Result 0 1 2 3 4 5 6 7 8 9 10
  • 67.
    PROTOTYPE TEST RESULT Play theGame: The rules are not clear. Some users did not care much for the game. Take and Share photos: The idea is very clear and easy. Users like it a lot. Find a partner: The idea is not clear when the users had to find the partner on the other floor. Users said is a great idea. Museum room: Very interesting and easy to have a overall of Gaudi and Casa Batlló.
  • 68.
    CONCLUSION Visitors: Look worldly andshare memories Pictures and Filters Entertainment and social interaction Game , Filter and chat/call Get motivated before and during the visit. Entertainment on the queue, museum room Revisit the magical experience Pictures
  • 69.
    Casa Batlló: Increase customersatisfaction More recommendation Increase number of visitors More devices available Increase number of visitors Increase souvenir store revenue Manager better the stock CONCLUSION
  • 70.
    Manorath – Ieda- Cecilia THANK YOU