1. Carolyn Wallace
https://goo.gl/vRToaZ
carolynwallace47@yahoo.com
(512) 698-5410
CAREER HIGHLIGHTS
 5 years Administrative Assistant experience
 10 years of experience in a variety of supportive roles
 A collaborative, engaging professional with exceptional skills in Microsoft Excel and other MS Office
Products
 Recent certification as an Administrative Assistant
ACCOMPLISHMENTS
 Wrote and edited state agency employee newsletter
 Successfully interviewed, researched, and published articles for state agency magazine and a special
program
 Trained personnel on email and computers
 Wrote procedural manuals
 Coordinated, organized, and supervised gathering documentation for a wholesale company audited by
the Texas State Comptroller and saved the company over $10,000.00.
 Personnel manager, bookkeeper, and supervisor for two small companies
 Interviewed, hired and fired employees
RECENT EMPLOYMENT HISTORY
Scorer
Pearson Educational Scoring Austin, TX March 2006-April 2007 & May 2014 – Present
 Scoring Aspire math exams, adhering to a rubric that ensures accurate assessment and progressive
knowledge
 Meet and regularly exceed volume and quality standards to achieve daily bonuses and to insure that
projects are completed in a timely manner
 Volunteer to assist other team with work
 Completed a project by myself
Tax Examiner
Internal Revenue Service (IRS) Austin, TX January 2008 – March 2013
 Maintained knowledge of tax code changes, and of accounting procedures and theory to properly
evaluate financial information
 Screened prior-year paper and electronic individual federal tax returns to validate income
 Noted discrepancies using computer software unique to IRS
 Maintained records for each case, including contacts, telephone numbers, and actions taken
 Processed taxpayer responses to letters and notices and adjusted taxpayer accounts as needed
 Completed nine college semester hours of Human Resource Management

2. Carolyn Wallace
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Caregiver
Home-based Austin, TX March -- October 2013
 Performed healthcare-related tasks, such as monitoring medication and treatment schedules
 Reviewed patient’s dietary restrictions, food allergies, and preferences to ensure patient received
appropriate diet
 Cared for family during periods of incapacitation, family disruption, or convalescence
COMMUNITY ACTIVITIES
 Member of Saint John’s United Methodist Book Club
 Assisting with Saint John’s United Methodist Garage Sale
 Member of Saint John’s United Methodist Women
EDUCATION/CERTIFICATION
Bachelor of Arts in English/Communication
University of Texas Austin, TX
Associate of Arts
Tyler Junior College Tyler, TX
Administrative Assistant Certification
Austin Community College Austin, TX