CandidateConnect is a user-friendly platform for candidate engagement in the background screening process, offering real-time status updates, control over notification preferences, and support access. Candidates benefit from a streamlined experience while clients experience faster turnaround times and increased satisfaction through self-service functionalities. The platform provides a dashboard to track progress, and final reports are accessible via downloadable PDFs after candidates accept the terms of service.

1. CandidateConnect™
Overview

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Introduction
CandidateConnect™ is an easy-to-use single destination
for candidate engagement in the background screening
process

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Candidate Benefits
• Visibility to real time status updates
 Progress bar
 Approximate ETAs
• Control of notification preferences
• E-signature options for authorization form
• Direct access to Orange Tree candidate support
• Ability to retrieve final background reports, adverse action letters and
required compliance documents

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Client Benefits
• More self-service functionality for candidates
 Ability to answer questions easily and as-needed
• Faster turn-around-time for background completion
 Increased time to hire
 Fewer administrative functions for you to manage
• Increased candidate satisfaction
 Pleasant experience through a co-branded portal

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Introduction Messages to Candidates
Email
Dear Mickey Mouse,
Acme has requested a background screen, which is
being conducted by Orange Tree.
We invite you to select your notification preferences
and check on the status of your background screen
using our secure CandidateConnect portal.
Please click or tap on this personalized login link to
get started.
Note: Do not share this link, which uniquely identifies
you during the background screen.
Regards,
Orange Tree Employment Screening
Text Message
Your Acme background screen by Orange Tree has
begun! Please https://bit.ly/89ERDA9 for status and
more.

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Login: Splash Screen
• Starts every visit
• Co-branded with:
 your logo
 background color
 text color

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Dashboard
• ETA
 Approximation for background completion
• Progress Bar
 Indication of current progress and next steps
• Tasks
 Prompts for outstanding items
• Menu
 Help, contact us, dispute initiation

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Final Report
• Made available to all candidates as a new task.
 Downloaded as PDF
• Replaces postal mailing
 Only for candidates that logged in and accepted the Terms of Service
• Optional delay for client review period
 Gives you time to review final report before candidate
 Default: 5 business hours
o Configurable timeframe