Discover how DemandDynamics enhances migrant support services for a Canadian-based college through Dynamics 365 CRM. Empower your organization to better serve migrants and drive social impact.
Analytics led transformation of marketing functionAditya Madiraju
Marketing plays a critical role of providing forward looking experiences at an optimal cost. Hence, the department/function needs establish strong linkage to experiences & value capturing strategies.
Here is an approach, I implemented that was found useful....
1) A Canadian social services ministry implemented IBM Cúram software to securely capture and track case data, provide automated workflows, and easily integrate with existing systems. This increased worker productivity while improving outcomes for vulnerable children and families.
2) A German social services organization implemented IBM Cúram solutions to manage child welfare cases from intake to resolution. The integrated system matches providers to a child's needs and supports caseworker collaboration.
3) A government agency in Asia-Pacific implemented IBM Cúram to provide a single point of access to services, expedite eligibility determination, and match individuals to appropriate programs and services based on their needs.
Microsoft dynamic 365 CRM is the best Customer service for making relationship with their customers that helps to the growth of small & medium organizations. For more visit: https://solzit.com/customer-service-crm/
Microsoft Dynamics 365 Customer Service.pptxSandey Sharma
Microsoft Dynamics 365 Customer Service empowers businesses to deliver personalized, proactive customer support across channels. With omni-channel capabilities, actionable insights, and intelligent automation, Dynamics 365 Customer Service can help transform customer engagement. Learn how this leading CRM solution provides an end-to-end platform to increase customer satisfaction.
Addiko Bank Digital Transformation Experience - Microsoft Sinergija 18Vladimir Ljubibratic
Addiko Bank Digital Transformation Experience drive with Microsoft Dynamics 365 platform to achieve better customer engagement, employee productivity and transform operations and products.
We are the leading digital transformation, App development,Legacy transformation,Cots customization,Qa,Maintenance support and Rpa services provider in USA. Whether it is re-engineering the product with the best UI/UX practices or bringing in AI-powered automation to the operations, we make the digital journey hassle-free.
Superior customer service with robust risk management through reengineered da...Mindtree Ltd.
Mindtree helped a leader in global payments leverage customer data spread across disparate systems to improve the service extended to high-spending customers while enhancing risk management.
The document provides examples of how various companies have used Sage CRM software to improve their customer relationship management. Some key benefits highlighted across multiple examples include improved customer service, increased sales opportunities through better lead management and customer data centralization, and standardized workflows and processes.
Analytics led transformation of marketing functionAditya Madiraju
Marketing plays a critical role of providing forward looking experiences at an optimal cost. Hence, the department/function needs establish strong linkage to experiences & value capturing strategies.
Here is an approach, I implemented that was found useful....
1) A Canadian social services ministry implemented IBM Cúram software to securely capture and track case data, provide automated workflows, and easily integrate with existing systems. This increased worker productivity while improving outcomes for vulnerable children and families.
2) A German social services organization implemented IBM Cúram solutions to manage child welfare cases from intake to resolution. The integrated system matches providers to a child's needs and supports caseworker collaboration.
3) A government agency in Asia-Pacific implemented IBM Cúram to provide a single point of access to services, expedite eligibility determination, and match individuals to appropriate programs and services based on their needs.
Microsoft dynamic 365 CRM is the best Customer service for making relationship with their customers that helps to the growth of small & medium organizations. For more visit: https://solzit.com/customer-service-crm/
Microsoft Dynamics 365 Customer Service.pptxSandey Sharma
Microsoft Dynamics 365 Customer Service empowers businesses to deliver personalized, proactive customer support across channels. With omni-channel capabilities, actionable insights, and intelligent automation, Dynamics 365 Customer Service can help transform customer engagement. Learn how this leading CRM solution provides an end-to-end platform to increase customer satisfaction.
Addiko Bank Digital Transformation Experience - Microsoft Sinergija 18Vladimir Ljubibratic
Addiko Bank Digital Transformation Experience drive with Microsoft Dynamics 365 platform to achieve better customer engagement, employee productivity and transform operations and products.
We are the leading digital transformation, App development,Legacy transformation,Cots customization,Qa,Maintenance support and Rpa services provider in USA. Whether it is re-engineering the product with the best UI/UX practices or bringing in AI-powered automation to the operations, we make the digital journey hassle-free.
Superior customer service with robust risk management through reengineered da...Mindtree Ltd.
Mindtree helped a leader in global payments leverage customer data spread across disparate systems to improve the service extended to high-spending customers while enhancing risk management.
The document provides examples of how various companies have used Sage CRM software to improve their customer relationship management. Some key benefits highlighted across multiple examples include improved customer service, increased sales opportunities through better lead management and customer data centralization, and standardized workflows and processes.
Independent analysis by The Optera Group found that banks using Microsoft Dynamics CRM saw tangible benefits including improved marketing, operations, and risk management. Six banks profiled showed how Dynamics CRM helped optimize existing customer relationships, drive efficiency, and cut costs through real-time data visibility, automated processes, and enhanced customer experience. The flexible software integrated with legacy systems and supported growth through mergers.
Our consultants conducted a process consulting exercise, which involved redefining processes and suggesting improvements - identifying key areas within the process that could benefit from automation.
Upon conclusion of the process consulting exercise, it was agreed that implementing a CRM software with robust workflow creation and automation capabilities would be the most suitable solution.
https://www.spanglobalservices.com/event-marketing-services
There is no point in generating so many leads if that do not convert into customers. By providing authentic b2b mailing list, we at Span Global Services help marketers to get maximum conversions from their marketing campaigns by helping them generating high-quality leads. We help our clients to leverage from market opportunities by providing event data at affordable price. So partner with us at Span Global Services and opt for our cost-effective event marketing solutions if you want to amplify your audience engagement and close more valuable deals.
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Comtrade System Integration - Digital Banking in Retail - Customer EngagementVladimir Ljubibratic
The document discusses customer-centric digital banking and how banks can improve the customer experience. It notes that traditional banking customers now seek more personalized solutions and are open to alternatives. It also states that improving customer experience is a top priority for many banks. The document advocates personalizing financial products and services based on customer needs, providing financial education tailored to customers, and empowering customers to interact through their preferred channels. It presents Comtrade as an expert that can help banks transform through solutions like customer relationship management, digital banking platforms, and data analytics.
Wish you could leverage all your customer data to increase the efficiency and effectiveness of your marketing campaigns? With the emergence of Customer Data Platforms (CDP) and the compliance requirements of GDPR, companies should be seizing the opportunity to access real-time, unsiloed customer data to drive better engagements and stronger conversions. This presentation will cover how a CDP solves for marketing data pains and see how Mapp Digital customers take advantage of CDP in a post-GDPR era.
Group 2 Marketing Presentation for marketing subjectRahatulAshafeen
This document provides a marketing strategy analysis and recommendations for WalkMe to expand into the Indian market. It includes a market analysis using the 5Cs framework, identifying the business-to-business (B2B) segment as the target market. Key customer insights are presented to understand pain points and needs. The brand is positioned around strategic business impact, user satisfaction, and cost efficiency. A marketing mix of customized products and services, an omnichannel distribution strategy, culturally resonant promotions, and tiered pricing is recommended.
Improved business performance through a robust and scalable business intellig...Mindtree Ltd.
The document discusses how Mindtree helped a German sports apparel manufacturer improve business performance through implementing a robust business intelligence platform. The customer previously lacked a unified system for integrating data from different regions and departments. This caused delays in reporting, poor data quality, and issues with decision making. Mindtree integrated multiple applications onto a global BI platform, achieving 100% data availability and reducing errors. The scalable solution aligned with the customer's objectives and facilitated data management across 22 countries.
Technology breakthroughs, reversal of deregulation and dynamic markets are impacting the banking industry. Non-banking players such as mobile operators and Internet startups are also offering similar products and solutions. This is forcing the banks to be more innovative and proactive in their operations and risk management measures. Mindtree leverages its extensive domain and technical expertise, to deliver solutions for the world’s leading banks and financial institutions. The proprietary frameworks help accelerate solution development and implementation. We enable the bank’s IT organization to provide reliable, predictable and scalable services to its business users and end consumers.
In this webcast we delve into how to drive improved customer experience and loyalty through CRM. Find out how easy access to complete customer profiles, automating processes, and providing self-service helps resolve customer issues faster, optimize resources and maximize productivity.
Managed support cost and enhanced performance for the world's largest gaming ...Mindtree Ltd.
The document summarizes a project to manage support costs and enhance performance for a large global gaming enterprise. The gaming company wanted to consolidate its customer data from various systems like CRM, BPM, MDM and BI into a single application to provide a centralized customer view. Mindtree collaborated with the customer to develop a new application that integrated with other line-of-business applications, migrated the legacy CRM system to Salesforce Service Cloud, and included a help portal and integration with third party chat/phone and social/knowledge functionality to better serve customers worldwide.
MindK offers web and mobile app development, quality assurance, and DevOps services. Over the past decade, MindK has developed over 120 complex B2B and B2C solutions in the e-commerce, financial services, and construction sectors. Our coordinated teams include project managers, developers, designers, DevOps, and QA engineers. At MindK, our goal is to help clients accelerate growth and innovation, boost operational efficiency and improve profitability and customer satisfaction.
Our passion for technology and years of experience in the IT industry is reflected in the professionalism of our team, enabling us to deliver predictable results that exceed expectation, accelerating our clients’ time to market and ensuring sustainable growth.
We are proud that:
Our average client relationship is 5 years
96% of our clients' projects have met deadlines
84% of our clients continue working with us on this very day and come back with new projects.
MindK footprint spreads globally and covers the following regions: USA, UK, EU, Norway, Australia, and Israel.
UNIDATA Consulting is a team of the experts with
more than 10 years of experience in Data Science,
Machine Learning and Analytics.
In our assets tens of successfully completed projects.
We never rest on the laurels and constantly expand
for you range of services and improve our tools.
CRM stands for customer relationship management. It involves strategically using information, processes, technology, and people to manage customer relationships across their entire lifecycle. The key components of a successful CRM program are collecting customer information, implementing customer-centered processes, utilizing technology like software and databases, and training people through change management. An effective CRM tracks customer data and interactions, provides universal access to information, and facilitates positive customer practices. Common challenges to implementing CRM include high costs, insufficient focus on objectives, lack of resources, inappropriate metrics, and prioritizing business needs over customer needs.
Synoptek has built a central warehouse to organize all the data of a Media firm for in-depth analysis, reporting, and tracking daily performance. It also implemented BI concepts in their existing telemarketing dialer application.
A Pre-Built Customer Intelligence Management System
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
A pre-built Customer Intelligence Management system.
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Microsoft Dynamics CRM: NFP AcceleratorLisa Malone
Microsoft NGO Connection Day - A Nonprofit Summit hosted a day-long event on April 21st in Washington, DC. Topics focused on organizational challenges facing NGOs (nonprofit organizations) and Associations. This presentation was about the newly launched NFP accelerator and pricing for Microsoft Dynamics CRM Online
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Independent analysis by The Optera Group found that banks using Microsoft Dynamics CRM saw tangible benefits including improved marketing, operations, and risk management. Six banks profiled showed how Dynamics CRM helped optimize existing customer relationships, drive efficiency, and cut costs through real-time data visibility, automated processes, and enhanced customer experience. The flexible software integrated with legacy systems and supported growth through mergers.
Our consultants conducted a process consulting exercise, which involved redefining processes and suggesting improvements - identifying key areas within the process that could benefit from automation.
Upon conclusion of the process consulting exercise, it was agreed that implementing a CRM software with robust workflow creation and automation capabilities would be the most suitable solution.
https://www.spanglobalservices.com/event-marketing-services
There is no point in generating so many leads if that do not convert into customers. By providing authentic b2b mailing list, we at Span Global Services help marketers to get maximum conversions from their marketing campaigns by helping them generating high-quality leads. We help our clients to leverage from market opportunities by providing event data at affordable price. So partner with us at Span Global Services and opt for our cost-effective event marketing solutions if you want to amplify your audience engagement and close more valuable deals.
Call Us(Toll Free): 1 (877) 837-4884
Email Us: info@spanglobalservices.com
Comtrade System Integration - Digital Banking in Retail - Customer EngagementVladimir Ljubibratic
The document discusses customer-centric digital banking and how banks can improve the customer experience. It notes that traditional banking customers now seek more personalized solutions and are open to alternatives. It also states that improving customer experience is a top priority for many banks. The document advocates personalizing financial products and services based on customer needs, providing financial education tailored to customers, and empowering customers to interact through their preferred channels. It presents Comtrade as an expert that can help banks transform through solutions like customer relationship management, digital banking platforms, and data analytics.
Wish you could leverage all your customer data to increase the efficiency and effectiveness of your marketing campaigns? With the emergence of Customer Data Platforms (CDP) and the compliance requirements of GDPR, companies should be seizing the opportunity to access real-time, unsiloed customer data to drive better engagements and stronger conversions. This presentation will cover how a CDP solves for marketing data pains and see how Mapp Digital customers take advantage of CDP in a post-GDPR era.
Group 2 Marketing Presentation for marketing subjectRahatulAshafeen
This document provides a marketing strategy analysis and recommendations for WalkMe to expand into the Indian market. It includes a market analysis using the 5Cs framework, identifying the business-to-business (B2B) segment as the target market. Key customer insights are presented to understand pain points and needs. The brand is positioned around strategic business impact, user satisfaction, and cost efficiency. A marketing mix of customized products and services, an omnichannel distribution strategy, culturally resonant promotions, and tiered pricing is recommended.
Improved business performance through a robust and scalable business intellig...Mindtree Ltd.
The document discusses how Mindtree helped a German sports apparel manufacturer improve business performance through implementing a robust business intelligence platform. The customer previously lacked a unified system for integrating data from different regions and departments. This caused delays in reporting, poor data quality, and issues with decision making. Mindtree integrated multiple applications onto a global BI platform, achieving 100% data availability and reducing errors. The scalable solution aligned with the customer's objectives and facilitated data management across 22 countries.
Technology breakthroughs, reversal of deregulation and dynamic markets are impacting the banking industry. Non-banking players such as mobile operators and Internet startups are also offering similar products and solutions. This is forcing the banks to be more innovative and proactive in their operations and risk management measures. Mindtree leverages its extensive domain and technical expertise, to deliver solutions for the world’s leading banks and financial institutions. The proprietary frameworks help accelerate solution development and implementation. We enable the bank’s IT organization to provide reliable, predictable and scalable services to its business users and end consumers.
In this webcast we delve into how to drive improved customer experience and loyalty through CRM. Find out how easy access to complete customer profiles, automating processes, and providing self-service helps resolve customer issues faster, optimize resources and maximize productivity.
Managed support cost and enhanced performance for the world's largest gaming ...Mindtree Ltd.
The document summarizes a project to manage support costs and enhance performance for a large global gaming enterprise. The gaming company wanted to consolidate its customer data from various systems like CRM, BPM, MDM and BI into a single application to provide a centralized customer view. Mindtree collaborated with the customer to develop a new application that integrated with other line-of-business applications, migrated the legacy CRM system to Salesforce Service Cloud, and included a help portal and integration with third party chat/phone and social/knowledge functionality to better serve customers worldwide.
MindK offers web and mobile app development, quality assurance, and DevOps services. Over the past decade, MindK has developed over 120 complex B2B and B2C solutions in the e-commerce, financial services, and construction sectors. Our coordinated teams include project managers, developers, designers, DevOps, and QA engineers. At MindK, our goal is to help clients accelerate growth and innovation, boost operational efficiency and improve profitability and customer satisfaction.
Our passion for technology and years of experience in the IT industry is reflected in the professionalism of our team, enabling us to deliver predictable results that exceed expectation, accelerating our clients’ time to market and ensuring sustainable growth.
We are proud that:
Our average client relationship is 5 years
96% of our clients' projects have met deadlines
84% of our clients continue working with us on this very day and come back with new projects.
MindK footprint spreads globally and covers the following regions: USA, UK, EU, Norway, Australia, and Israel.
UNIDATA Consulting is a team of the experts with
more than 10 years of experience in Data Science,
Machine Learning and Analytics.
In our assets tens of successfully completed projects.
We never rest on the laurels and constantly expand
for you range of services and improve our tools.
CRM stands for customer relationship management. It involves strategically using information, processes, technology, and people to manage customer relationships across their entire lifecycle. The key components of a successful CRM program are collecting customer information, implementing customer-centered processes, utilizing technology like software and databases, and training people through change management. An effective CRM tracks customer data and interactions, provides universal access to information, and facilitates positive customer practices. Common challenges to implementing CRM include high costs, insufficient focus on objectives, lack of resources, inappropriate metrics, and prioritizing business needs over customer needs.
Synoptek has built a central warehouse to organize all the data of a Media firm for in-depth analysis, reporting, and tracking daily performance. It also implemented BI concepts in their existing telemarketing dialer application.
A Pre-Built Customer Intelligence Management System
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
A pre-built Customer Intelligence Management system.
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Microsoft Dynamics CRM: NFP AcceleratorLisa Malone
Microsoft NGO Connection Day - A Nonprofit Summit hosted a day-long event on April 21st in Washington, DC. Topics focused on organizational challenges facing NGOs (nonprofit organizations) and Associations. This presentation was about the newly launched NFP accelerator and pricing for Microsoft Dynamics CRM Online
Similar to Canadian College Enhances Migrant Support with Dynamics 365 CRM - Case Study (20)
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
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Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Canadian College Enhances Migrant Support with Dynamics 365 CRM - Case Study
1. Customer Success Story
About the Client
Business Challenges
Benefits
Solution
Canadian-based college elevates
migrant support services with
Dynamics 365 CRM
The client is a non-profit organization dedicated to supporting migrants moving to Canada.
They provide essential support and resources to help migrants adjust to their new lives in
Canada.
Ineffcient systems: The organization
struggled with outdated and ineffective
systems that hampered their ability to
provide support to migrants.
Inadequate data reporting: Lack of
comprehensive data analytics made it
difficult to track progress, measure
success and to make informed
decisions.
Less-than-optimal user experience:
Migrants seeking assistance
encountered difficulties due to a
non-intuitive and cumbersome user
interface.
Streamlined processes led to increased productivity and a smoother migration
support system.
The user experience was significantly enhanced, providing a more user-centric
approach for migrants.
DemandDynamics implemented
Customized PFC modules to
optimize program management
and pre-arrival services.
User-friendly portals were
designed for ease of access and
interaction.
Custom CRM contact forms were
developed for personalized
assistance to migrants.
A Power BI-driven graphical
reporting system was introduced
for comprehensive data analysis.
www.demanddynamics.com