Callbox is a leading outsourced lead generation company with over 8 years of experience and a global presence, serving more than 6,000 sales and marketing departments across multiple industries. They offer a variety of services including appointment setting, online marketing, and data services, and are recognized for their excellence in customer satisfaction and performance. Callbox's data warehouse contains extensive information on decision-makers across the APAC region, supporting targeted marketing efforts.

1. Copyright © 2010 Callbox. All rights reserved.

2. Copyright © 2010 Callbox. All rights reserved.

3. Callbox Sales and Marketing Solutions
• Largest outsourced lead generation company in the
world
• More than 8 years of Sales and Marketing BPO industry
experience
• Over 500 sales and marketing professionals worldwide
• Services used by over 6,000 sales and marketing
departments worldwide
• Global marketing footprint with extensive contact
databases in the following countries: USA, UK,
Australia, Singapore, Malaysia, Hong Kong, New
Zealand
Copyright © 2010 Callbox. All rights reserved.

4. Industries We
Serve
Software Products Merchant Services
IT Products and Commercial Cleaning
Services
Advertising Services Education and
Training
Financial Services Healthcare
Other Industries
Logistics, Real Estate, Travel, etc.
Copyright © 2010 Callbox. All rights reserved.

5. Over 6,000 companies served around the world
Major
Clients
Copyright © 2010 Callbox. All rights reserved.

6. AWARDS
Top 50 Teleservices Agencies Ranking
Customer Interaction Solutions Magazine
• 12 th in the US Market
• 10 th in the International Market
2010 Leading Providers of Outsourced
Sales and Marketing Services
The Black Book of Outsourcing
• Listed as a Top SMO Service Provider based on
Customer Satisfaction Ratings
• Recognized for Excellence Across Nine Performance
Criteria
Top Outsourcer Awards
Contact Center World
• Top Outsourcer of the Year
• 1 st in Percentage Growth of Sales Revenue
• 2 nd in Number of Business-to-Business Agents
Copyright © 2010 Callbox. All rights reserved.

7. Our Services
CREATE sales opportunities • Appointment Setting / Lead Generation
With
TELEMARKETING • Event Telemarketing
• Telephone Survey
CAPTURE more leads online
With • Web Design
ONLINE • Search Engine Optimization (SEO)
MARKETING
• Social Media Marketing
• Email Marketing
List Rental/Purchase
CONTACT decision makers
• Data Validation, Data scrubbing
With
• Data/Client Profiling
Data Services
Copyright © 2010 Callbox. All rights reserved.

8. The Callbox Process
Kick-Off Meeting Product Training /
Within a Week of Award Simulation Calls
2 4
Day after Script Approval
1 Notice of
3
Award of Contract Call Script Development
Calling can begin within 2 weeks. Day after Kick-off
5
8 7 Release of Database
Within 3 Days of Kick-Off
End-of-Month Campaign
Summary Reporting
Weekly Campaign Reporting
PipelineCRM, Campaign Status
6
Within 3 Days Start of Calling Campaign
Within 7 Days of Database Approval
Copyright © 2010 Callbox. All rights reserved.

9. Copyright © 2010 Callbox. All rights reserved.

10. Send to Quality Identification of a
Analyst Successful Call
Agent reviews Client's
Agent tags success calls as
calendar prior to setting
“For Lead Qualification" in the appointments. (for
PipelineCRM. appointment setting only)
Lead Qualification START of Call
Quality Analyst listens to Campaign
call recording.
Successful Calls that
require additional
information are tagged for
follow-up. An agent
corrects or gathers the
additional information and
the Lead is resubmitted for
qualification.
Lead Registration
Successful Call approved by
the QA appear in the Email Delivery/Web Pick-
Lead
PipelineCRM and on the up Qualification
Client’s calendar. PipelineCRM sends notification Process
email to the Client. Client follows
email link to view successful calls
generated.
Copyright © 2010 Callbox. All rights reserved.

11. Online Marketing
 Web Design and Development
 Search Engine Optimization
 Social Media Marketing
 Email Marketing
Copyright © 2010 Callbox. All rights reserved.

12. List Services
Targeted Call List
Creation
Database Validation/Verification
Data
Cleansing/Scrubbing
Database/Customer Profiling
Copyright © 2010 Callbox. All rights reserved.

13. The Callbox Data
Warehouse
Profiled by Country – APAC Region
Over 2 Million Decision Complete Data
Makers in the APAC Region
 Company Name
Australia (1,133,555)  Contact Person
 Job Title / Position
China (213,040)
 Address
Hong Kong (75,075)  Phone Number
Indonesia (122,589)  Fax Number
Malaysia (255,273)  Email
 Website
New Zealand (128,708)
 Number of Employees
Philippines (49,454)  Annual Sales
Singapore (357,618)  Sic Code / Description
Thailand (42,184)
India (52,300)
Copyright © 2010 Callbox. All rights reserved.

14. Home
Copyright © 2010 Callbox. All rights reserved.

15. Calendar
Copyright © 2010 Callbox. All rights reserved.

16. Accounts
Copyright © 2010 Callbox. All rights reserved.

17. Appointment Details
Copyright © 2010 Callbox. All rights reserved.

18. Contact Information and History
Copyright © 2010 Callbox. All rights reserved.

19. List Editor
Copyright © 2010 Callbox. All rights reserved.

20. Reports
Copyright © 2010 Callbox. All rights reserved.

21. Dataminer
- build your own targeted lists; filter by location, industry, business size and job titles
- get access to over 25 million constantly updated and verified business contacts for Callbox Pipeline
Copyright © 2010 Callbox. All rights reserved.

22. Contact Us
USA +1 888.810.7464
UK +44
203.002.5986
Australia +61 2.9037.2248
New Zealand +64 9.9143122
Singapore +65 6248.5023
Malaysia +60 3.4264.6400
Hong Kong +852 3.6786708
info@callboxinc.com
sales@callboxinc.com
www.CallboxInc.com
Copyright © 2010 Callbox. All rights reserved.