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Call Triage
Answer red phone
1.LOCATION
1. Establish the exact location of the incident
2. If possible, obtain basic patient details
2.a.AGE
INFANT
ADOLESCENT
CHILD
ADULT
2.b.SEX
MALE
FEMALE
3. Establish the presenting complaint
3.P/COMPLAINT
4.Triage the priority of the call
4.a.RED1
IMMEDIATE
THREATTO LIFE
Examples include:
Cardiac/respiratory arrest
Catastrophic haemorrhage
Unresponsive
Fitting
4.b.RED2
POTENTIAL
THREATTO LIFE
Examples include:
Shortness of breath
Depressed level of consciousness
Chest pain
CVA/TIA
4.c.AMBER
MINOR
EMERGENCY
Examples include:
Minor limb trauma
Minor head injuries
Back pain/spinal injury
4.d.GREEN
FIRST AID
ONLY
Examples include:
Panic attacks
Very minor trauma
Nose bleeds
May be attended by an FAW
5. Dispatch response
5.a.i.UNITSSENT
F1
F2
F4
F3
F6
F5
F8
F7
F10
F9
F12
F11
F14
F13
F16
F15
F18
F17
F22
F21
Dispatch time hhmm
5.b.FAWUSE
FAWs may only attend green calls
independently or cover the FAC
No
sent
ID(s)
FAW COVER
Dispatcher
Foxtrot one aware Yes/No/Dispatcher
Call time hhmm
Call date dd/mm/yy
THORPE PARK
First Aid Centre
5.a.ii.DISPATCH
METHOD
FAW USED
BUGGY
ON FOOT
PATROL

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Call Triage v2.2 PDF

  • 1. Call Triage Answer red phone 1.LOCATION 1. Establish the exact location of the incident 2. If possible, obtain basic patient details 2.a.AGE INFANT ADOLESCENT CHILD ADULT 2.b.SEX MALE FEMALE 3. Establish the presenting complaint 3.P/COMPLAINT 4.Triage the priority of the call 4.a.RED1 IMMEDIATE THREATTO LIFE Examples include: Cardiac/respiratory arrest Catastrophic haemorrhage Unresponsive Fitting 4.b.RED2 POTENTIAL THREATTO LIFE Examples include: Shortness of breath Depressed level of consciousness Chest pain CVA/TIA 4.c.AMBER MINOR EMERGENCY Examples include: Minor limb trauma Minor head injuries Back pain/spinal injury 4.d.GREEN FIRST AID ONLY Examples include: Panic attacks Very minor trauma Nose bleeds May be attended by an FAW 5. Dispatch response 5.a.i.UNITSSENT F1 F2 F4 F3 F6 F5 F8 F7 F10 F9 F12 F11 F14 F13 F16 F15 F18 F17 F22 F21 Dispatch time hhmm 5.b.FAWUSE FAWs may only attend green calls independently or cover the FAC No sent ID(s) FAW COVER Dispatcher Foxtrot one aware Yes/No/Dispatcher Call time hhmm Call date dd/mm/yy THORPE PARK First Aid Centre 5.a.ii.DISPATCH METHOD FAW USED BUGGY ON FOOT PATROL