SlideShare a Scribd company logo
1 of 62
Download to read offline
Automotive Accountants
    Network Forum
        Meeting 1

      The Manningham
       12th April 2011
                         Founding member of
This presentation has been prepared by Colledge’s for the general
        information of its clients and forum attendees. While the
        information herein has been prepared with all reasonable care and
        derived from sources believed to be accurate, no responsibility or
        liability is accepted by Colledge’s or any of its affiliations, for any
        errors or omissions, including liability to any person of negligence or
        otherwise.

        Recommendations may not be appropriate in all circumstances and
        clients must consider their own personal objectives and financial
        advice before acting on recommendations in this presentation.
                                                                   Colledge’s
                                                                                                (ABN 52 439 950 641)


For more information, contact Angelo Sirianni on 03 9851 6500 or email angelosirianni@colledges.com.au    Founding member of
                                            www.colledges.com.au
House Rules
                         Feel free to ask questions
                         Show respect for presenters and colleagues
                         One discussion at a time
                         Please switch phones to “silent”
                         Enjoy the forum!



For more information, contact Angelo Sirianni on 03 9851 6500 or email angelosirianni@colledges.com.au   Founding member of
                                            www.colledges.com.au
Quote for the day...

“It is no profit to have learned
 well, if you neglect to do well”

         Publilius Syrus (~100 BC)
     (Writer of moral maxims (sayings)/Mime Actor)


                                                     Founding member of
Agenda
 Introduction
     - Whiteboard Items
 FBT Update
 ACCC – Care in Advertising
 Cash Management
 Whiteboard Items



                               Founding member of
Introduction




               Founding member of
Whiteboard Items

1.   Vehicle preparation/yard staff measurement of cleaners to
     retail units
2.   Forum Members responses to Veda Auto Does presentation
3.   Unions
        - Have any dealers been contacted recently?
4.   Advertising
        - What is the most effective medium for your dealership?
        - Where do you currently spend most of your advertising budget?
5.   After market commissions
6.   AMEX merchant fees follow up

                                                               Founding member of
2011 FBT Update

Key Changes for 2011

Benchmarking

FBT Review

Key FBT Rates

                        Founding member of
2011 FBT Update

  Key changes for 2011

         - Continued Compliance Program for 2011

2010/11 Compliance Program Statistics
No. Of Reviews (Audits/Desk Reviews)               27,845
   • Businesses up to $250M annual turnover
Revenue Raised                                $659,000,000
Average Audit Adjustment                          $25,000



                                                     Founding member of
2011 FBT Update

 Benchmarking

     - ATO creating benchmarks

     - Use with data matching

     - To identify possible employer audit targets




                                           Founding member of
2011 FBT Update
 Benchmarking

     - Current Industry Benchmarks already assessed

           • Building & Construction

           • Real Estate

           • Financial Services


                                        Founding member of
FBT Update

 FBT Review

  Meal Entertainment
  This is an area of much complexity and confusion
  relates to meal entertainment and event-based
  expenditure.
  To put this group of activities into FBT categories,
  the following groups require special consideration:

                                           Founding member of
FBT Update
 FBT Review

     (a) Food, drink and accommodation generally
         into the sub-categories of:
          - meal entertainment, and
          - not meal entertainment
             (and thus deductible under the normal
             concepts of s 8.1 of the Tax Act).


                                         Founding member of
2011 FBT Update

 FBT Review

     (b) Recreation expenditure:
            - expenditure on a social function, game
              of golf, movie ticket etc.
     (c)   Corporate sponsorships
     (d)   Seminar expenses
     (e)   Promotional expenses

                                          Founding member of
FBT Update

 FBT Review

  What qualifies for FBT according to ATO?
     - This is on a case by case basis




                                         Founding member of
FBT Update

 FBT Review

     - On a case by case basis
     - Influenced by answers to the following:
             • Why – purpose test
             • What – more elaborate
             • When – during work hours or not
             • Where – In-house vs restaurant etc.


                                          Founding member of
2011 FBT Update

 FBT Review

  Reportable Employer Super Contributions (RESC)
     - The ATO have highlighted that this area was
     misinterpreted on the 2009/10 employee PAYG
     summaries, and that penalties are available to
     them.




                                         Founding member of
2011 FBT Update

 FBT Review
     - The purpose of this disclosure is to ‘add back’
      this amount (normally extra contributions
      above 9% SGC) to the PAYG salary for various
      income-tested liabilities.

      Note: it is not taxable income to the employees



                                              Founding member of
2011 FBT Update

 FBT Review

  Motor vehicles
     - The following points are confirmed in respect to
       pooled motor vehicle usage:
            • MT2023 is an ATO ruling which has been
              relied on by Accountants to adopt the
              averaging provisions for determination of
              the cost base and this ruling still applies.

                                               Founding member of
2011 FBT Update

 FBT Review
     - The FBT cost of pooled motor vehicles can be
      further reduced by privately paid car expenses,
      including:

           • petrol

           • parking fees

           • car washes
                                          Founding member of
2011 FBT Update
 FBT Review


     - Usage days can only be reduced where the
      employee does not have access to a vehicle.



     Note: the fact that they are on leave, and the pool
     car is in the garage at home, does NOT QUALIFY for a
     reduction of usage days.
                                               Founding member of
2011 FBT Update
 FBT Review

     - Directors/Owners and associated persons are
       all liable for FBT on motor vehicle usage.


     - The FBT charge on pooled vehicles is NOT a
       reportable fringe benefit. However if the
       vehicle is specifically allocated to an
       employee/owner that vehicle’s FBT cost is
       reportable.

                                             Founding member of
2011 FBT Update

 FBT Review


     - The ATO’s computerised approach, including
      benchmarking, means that considerable care
      needs to be exercised in the analysis of
      transaction data




                                                 Founding member of
2011 FBT Update

 Key FBT Rates for 2011 FBT Year


    FBT Rate for 2011 FBT Year      46.5%
    Gross Up Rates
         • Type 1                   2.0647
         • Type 2                   1.8692




                                         Founding member of
2011 FBT Update

 Key FBT Rates for 2011 FBT Year

      - Type 1: where the employer is entitled to claim
        any input tax credit in respect to the
        acquisition of the benefit

      - Type 2: benefits that are not Type 1.
         → i.e. benefits for which the provider is
           not entitled to claim any input tax credit

                                             Founding member of
ACCC – Care in Advertising
 (Section 53 of Trade Practices Act 1974)


Advertisement
Infringement Notices



                                            Founding member of
ACCC – Care In Advertising

 Advertisement

     “Free extended lifetime mechanical warranty on
       new and used cars”
     ('Lifetime Mechanical Warranty‘)




                                        Founding member of
ACCC – Care In Advertising

   Advertisement
      - The fine print on the advertisement identified
       (amongst other conditions) that the 'Lifetime
       Mechanical Warranty' was limited to 175,000
       kilometres and that claim limits applied. The claim
       limit referred to is a total of $3,000 worth of claims
       for the life of the contract the value of which was
       not disclosed in the fine print.

                                                Founding member of
ACCC – Care In Advertising

 ACCC considered the conduct was in contravention
  of Section 53(g) of the Trade Practices Act 1974


      - The advertisement states that the vehicle
       would be supported with a lifetime warranty
      - In fact, it was subject to limitations:
             • kilometres travelled
             • total value of claims limit
                                                  Founding member of
ACCC – Care In Advertising

 ACCC imposed the following undertakings:


      - The dealer will not:-
              • make false or misleading representation
              • engage in conduct that is misleading or
                deceptive

      - Issue a letter to all effected customers and offer to
        switch to their Premium Warranty

                                                 Founding member of
ACCC – Care In Advertising

 ACCC imposed the following undertakings:


      - Issue notices in the daily newspapers and on their

       website


      - Implement a Trade Practices Compliance Program
        within 3 months of the Undertaking


                                               Founding member of
ACCC – Care In Advertising
   The ACCC will do the following:


       - Make the Undertaking public
       - From time to time make public references to the
        Undertaking in the media
       - Will not denigrate the rights/remedies available to
        any other person arising from the alleged conduct
       - May hold in the Public Register a summary of the
        ACCC Compliance Program Review reports
                                                     Founding member of
ACCC – Care In Advertising

    The dealer paid two infringement notices totalling
     $13,200




                                              Founding member of
ACCC – Care In Advertising

 Infringement Notices

      - The ACCC may issue an infringement notice
        where it has reasonable grounds to believe
        that a person has contravened certain
        consumer protection laws.




                                          Founding member of
ACCC – Care In Advertising
 Infringement Notices

      - Infringement notices may be issued for alleged
        contraventions of various provisions of the
        Australian Consumer Law. These include:
              • unconscionable conduct
              • certain unfair practices
              • pyramid selling
              • certain product safety and product
                information provisions
                                           Founding member of
ACCC – Care In Advertising
 Infringement Notices

      - The ACCC may also issue an infringement
        notice in relation to an allegation of:
              • failure to respond to a substantiation
                notice
              • provision of false or misleading
                information in response to a
                substantiation notice


                                             Founding member of
ACCC – Care In Advertising
 Infringement Notices

      - The ACCC must issue an infringement notice
        within 12 months of the alleged contravention

      - The penalty amount in an infringement notice
        will vary, depending on the alleged
        contravention, but in most cases is fixed at
        $6600 for a corporation (or $66 000 for a
        listed corporation) and $1320 for an individual
        for each alleged contravention.
                                            Founding member of
ACCC – Care In Advertising
 Infringement Notices
      - The compliance period for payment of an
       infringement notice penalty is 28 days, but this may be
       extended for a further 28 days in certain circumstances.

      - A person may choose not to pay an infringement notice
        penalty. However, if a person does not pay the penalty
        within the prescribed period, the ACCC may commence
        court-based action in respect of the conduct alleged to
        have contravened the Act.



                                                   Founding member of
ACCC – Care In Advertising
 Infringement Notices

      - Infringement notices may be issued for alleged
        contraventions of various provisions of the
        Australian Consumer Law. These include:
              • unconscionable conduct
              • certain unfair practices
              • pyramid selling
              • certain product safety and product
                information provisions
                                           Founding member of
Afternoon Tea




                Founding member of
Cash Management

 How to tackle late payments

 How to avoid these issues

 Know your customer

                              Founding member of
Cash Management

 Business failures are easy to predict
  (retrospectively)

 When dealing with your business clients - panel
  shops, repairers, wholesalers – there are some
  warning signs:

    - Margin Erosion       - Overtrading
    - High Gearing         - Inadequate Working Capital
    - Unknown cash flows   - Tax Obligations

                                            Founding member of
Cash Management

 Obtain annual credit applications

 Review accounts
    - You are providing credit
    - Scrutinize the accounts with the above in mind




                                          Founding member of
Cash Management

How to tackle late payment

 Haven’t received the invoice
    - Email with read receipt
    - Follow up
    - Email whilst on the phone




                                  Founding member of
Cash Management

How to tackle late payment

 Purchase order number
    - Usually applicable for large businesses
    - Small businesses don’t use this process
    - Follow up




                                         Founding member of
Cash Management
How to tackle late payment

 Faulty part
    - Using the excuse to avoid payment
    - Should return part or collect it

 Not yet due
    - Ensure your credit terms are clear
    - First delivery provide clear terms


                                           Founding member of
Cash Management

How to tackle late payment

 DP is away, can’t sign the cheque
    - Constant follow up
    - Call early or late, DP may answer

 You have “messed up”
     - Common customer complaint
     - Phone orders should be reconfirmed

                                            Founding member of
Cash Management
How to tackle late payment

 Cash flow problem
    - Most honest reason
    - Any concessions first must be in writing
    - Due diligence
    - Credit card payment
    - Track customers progress through the
      accounts receivable system

                                          Founding member of
Cash Management

How to tackle late payment

 Rather pay in a lump sum
    - This is OK
    - Care should be taken with reconciliation
    - Ensure all invoices are paid




                                          Founding member of
Cash Management
How to tackle late payment

 Horse trading
    - Scratch ‘our’ back
    - Buy customers product first
    - Proceed with caution

 End of the queue
    - Some firms get preferential treatment
    - Enforce your payment terms
                                         Founding member of
Cash Management

How to avoid these issues

 Strong administrative procedures
 Good invoicing process
 Tenacious debt collection – ongoing customer
  follow up
 Do not collect debts at end of month
 Issue invoices promptly


                                        Founding member of
Cash Management

How to avoid these issues

   Verbal and written reminders within 60 days
   Use of debt collector
   Credit card payment
   Chasing accounts should be everyone’s
    responsibility



                                           Founding member of
Cash Management

Know your customer

 Dun & Bradstreet survey
 Businesses on average take 52.1 days to pay their
  bills
 90 day accounts up 7% (Dec 2010 quarter)




                                         Founding member of
Cash Management

Know your customer

 Small firms at the mercy of larger firms

      Employees       Days to settle debts
      200+                   56.4
      50-199                 48.1
      20-49                   50
      6-19                    50
      1-5                    51.3

                                             Founding member of
Whiteboard Items




                   Founding member of
Whiteboard Items



1. Vehicle preparation/yard staff
   measurement of cleaners to retail units




                                     Founding member of
Whiteboard Items


2. Forum Members responses to Veda
   Auto Does presentation

3. Unions
    - Have any dealers been contacted
           recently?

                                 Founding member of
Whiteboard Items

4. Advertising
     - What is the most effective medium
       for your dealership?
     - Where do you currently spend most of
       your advertising budget?


                                    Founding member of
Whiteboard Items


5. After market commissions

6. AMEX merchant fees follow up




                                  Founding member of
Questions




            Founding member of
Surveys Please




                 Founding member of
Thank-you
            Founding member of

More Related Content

Viewers also liked

Automotive Accountants' Forum Presentation: 22 June 2010
Automotive Accountants' Forum Presentation: 22 June 2010Automotive Accountants' Forum Presentation: 22 June 2010
Automotive Accountants' Forum Presentation: 22 June 2010Colledges
 
CAANF Meeting 3 Presentation 23 08-2011
CAANF Meeting 3 Presentation 23 08-2011CAANF Meeting 3 Presentation 23 08-2011
CAANF Meeting 3 Presentation 23 08-2011Colledges
 
CAANF Meeting 2 Presentation 21 06-2011
CAANF Meeting 2 Presentation 21 06-2011CAANF Meeting 2 Presentation 21 06-2011
CAANF Meeting 2 Presentation 21 06-2011Colledges
 
Automotive Accountants' Network Forum, 20 April 2010
Automotive Accountants' Network Forum, 20 April 2010Automotive Accountants' Network Forum, 20 April 2010
Automotive Accountants' Network Forum, 20 April 2010Colledges
 
CAANF Conference Presentation 21-02-2011
CAANF Conference Presentation 21-02-2011CAANF Conference Presentation 21-02-2011
CAANF Conference Presentation 21-02-2011Colledges
 
Caanf presentation 26 10-2010
Caanf presentation 26 10-2010Caanf presentation 26 10-2010
Caanf presentation 26 10-2010Colledges
 

Viewers also liked (6)

Automotive Accountants' Forum Presentation: 22 June 2010
Automotive Accountants' Forum Presentation: 22 June 2010Automotive Accountants' Forum Presentation: 22 June 2010
Automotive Accountants' Forum Presentation: 22 June 2010
 
CAANF Meeting 3 Presentation 23 08-2011
CAANF Meeting 3 Presentation 23 08-2011CAANF Meeting 3 Presentation 23 08-2011
CAANF Meeting 3 Presentation 23 08-2011
 
CAANF Meeting 2 Presentation 21 06-2011
CAANF Meeting 2 Presentation 21 06-2011CAANF Meeting 2 Presentation 21 06-2011
CAANF Meeting 2 Presentation 21 06-2011
 
Automotive Accountants' Network Forum, 20 April 2010
Automotive Accountants' Network Forum, 20 April 2010Automotive Accountants' Network Forum, 20 April 2010
Automotive Accountants' Network Forum, 20 April 2010
 
CAANF Conference Presentation 21-02-2011
CAANF Conference Presentation 21-02-2011CAANF Conference Presentation 21-02-2011
CAANF Conference Presentation 21-02-2011
 
Caanf presentation 26 10-2010
Caanf presentation 26 10-2010Caanf presentation 26 10-2010
Caanf presentation 26 10-2010
 

Similar to Automotive Accountants Network Forum Meeting Highlights

International Tax Issues In Entertainment Industry Including Film Production
International Tax Issues In Entertainment Industry Including Film ProductionInternational Tax Issues In Entertainment Industry Including Film Production
International Tax Issues In Entertainment Industry Including Film ProductionRomesh Shrikant Anusaya Sankhe
 
11 04 01 Workplace Forum Exec Summary Jan
11 04 01 Workplace Forum Exec Summary Jan11 04 01 Workplace Forum Exec Summary Jan
11 04 01 Workplace Forum Exec Summary JanIan McKenna
 
International Tax Issues in Entertainment Industry Including Film Production
International Tax Issues in Entertainment Industry Including Film ProductionInternational Tax Issues in Entertainment Industry Including Film Production
International Tax Issues in Entertainment Industry Including Film ProductionRomesh Shrikant Anusaya Sankhe
 
Impact of the DOL Fiduciary rule on life insurers
Impact of the DOL Fiduciary rule on life insurersImpact of the DOL Fiduciary rule on life insurers
Impact of the DOL Fiduciary rule on life insurersAndres De Jesus
 
Investor Protection and Awareness - Changes in Mutual Fund Regulatory Framework
Investor Protection and Awareness - Changes in Mutual Fund Regulatory FrameworkInvestor Protection and Awareness - Changes in Mutual Fund Regulatory Framework
Investor Protection and Awareness - Changes in Mutual Fund Regulatory FrameworkBFSICM
 
Opening Comments - Financial incentives to promote local ownership and invest...
Opening Comments - Financial incentives to promote local ownership and invest...Opening Comments - Financial incentives to promote local ownership and invest...
Opening Comments - Financial incentives to promote local ownership and invest...Environmental Protection Agency, Ireland
 
Business strategy june 2012
Business strategy june 2012Business strategy june 2012
Business strategy june 2012bondso
 
GT Canada - Flash bulletin: Accounting News (December 2012)
GT Canada - Flash bulletin: Accounting News (December 2012) GT Canada - Flash bulletin: Accounting News (December 2012)
GT Canada - Flash bulletin: Accounting News (December 2012) Grant Thornton
 
Timely Topics in Executive Compensation
Timely Topics in Executive CompensationTimely Topics in Executive Compensation
Timely Topics in Executive Compensationparsonswont
 
International Tax Issues In Entertainment Industry_WIRC_5 July 2011
International Tax Issues In Entertainment Industry_WIRC_5 July 2011International Tax Issues In Entertainment Industry_WIRC_5 July 2011
International Tax Issues In Entertainment Industry_WIRC_5 July 2011Romesh Shrikant Anusaya Sankhe
 
Accounting principles
Accounting principlesAccounting principles
Accounting principlesSurbakty
 
Top Federal Tax Risks and Rewards
Top Federal Tax Risks and RewardsTop Federal Tax Risks and Rewards
Top Federal Tax Risks and RewardsGrant Thornton LLP
 
Professional Level November December 2018 all questions ICAB
Professional Level November December 2018 all questions ICABProfessional Level November December 2018 all questions ICAB
Professional Level November December 2018 all questions ICABSazzad Hossain, ITP, MBA, CSCA™
 
The Age of Alignment Part III: Moving From Theory to Practice
The Age of Alignment Part III: Moving From Theory to PracticeThe Age of Alignment Part III: Moving From Theory to Practice
The Age of Alignment Part III: Moving From Theory to PracticePearl Meyer
 
Finance homework help
Finance homework helpFinance homework help
Finance homework helpgaryantione
 
Finance homework help
Finance homework helpFinance homework help
Finance homework helpalicalland
 

Similar to Automotive Accountants Network Forum Meeting Highlights (20)

Danshui
DanshuiDanshui
Danshui
 
International Tax Issues In Entertainment Industry Including Film Production
International Tax Issues In Entertainment Industry Including Film ProductionInternational Tax Issues In Entertainment Industry Including Film Production
International Tax Issues In Entertainment Industry Including Film Production
 
11 04 01 Workplace Forum Exec Summary Jan
11 04 01 Workplace Forum Exec Summary Jan11 04 01 Workplace Forum Exec Summary Jan
11 04 01 Workplace Forum Exec Summary Jan
 
International Tax Issues in Entertainment Industry Including Film Production
International Tax Issues in Entertainment Industry Including Film ProductionInternational Tax Issues in Entertainment Industry Including Film Production
International Tax Issues in Entertainment Industry Including Film Production
 
Impact of the DOL Fiduciary rule on life insurers
Impact of the DOL Fiduciary rule on life insurersImpact of the DOL Fiduciary rule on life insurers
Impact of the DOL Fiduciary rule on life insurers
 
Investor Protection and Awareness - Changes in Mutual Fund Regulatory Framework
Investor Protection and Awareness - Changes in Mutual Fund Regulatory FrameworkInvestor Protection and Awareness - Changes in Mutual Fund Regulatory Framework
Investor Protection and Awareness - Changes in Mutual Fund Regulatory Framework
 
Opening Comments - Financial incentives to promote local ownership and invest...
Opening Comments - Financial incentives to promote local ownership and invest...Opening Comments - Financial incentives to promote local ownership and invest...
Opening Comments - Financial incentives to promote local ownership and invest...
 
Business strategy june 2012
Business strategy june 2012Business strategy june 2012
Business strategy june 2012
 
GT Canada - Flash bulletin: Accounting News (December 2012)
GT Canada - Flash bulletin: Accounting News (December 2012) GT Canada - Flash bulletin: Accounting News (December 2012)
GT Canada - Flash bulletin: Accounting News (December 2012)
 
Mergers & Acquisitions Newsletter - October 2011
Mergers & Acquisitions Newsletter - October 2011Mergers & Acquisitions Newsletter - October 2011
Mergers & Acquisitions Newsletter - October 2011
 
120301 WA Business News Opinion
120301 WA Business News Opinion120301 WA Business News Opinion
120301 WA Business News Opinion
 
Timely Topics in Executive Compensation
Timely Topics in Executive CompensationTimely Topics in Executive Compensation
Timely Topics in Executive Compensation
 
International Tax Issues In Entertainment Industry_WIRC_5 July 2011
International Tax Issues In Entertainment Industry_WIRC_5 July 2011International Tax Issues In Entertainment Industry_WIRC_5 July 2011
International Tax Issues In Entertainment Industry_WIRC_5 July 2011
 
Accounting principles
Accounting principlesAccounting principles
Accounting principles
 
Top Federal Tax Risks and Rewards
Top Federal Tax Risks and RewardsTop Federal Tax Risks and Rewards
Top Federal Tax Risks and Rewards
 
Professional Level November December 2018 all questions ICAB
Professional Level November December 2018 all questions ICABProfessional Level November December 2018 all questions ICAB
Professional Level November December 2018 all questions ICAB
 
The Age of Alignment Part III: Moving From Theory to Practice
The Age of Alignment Part III: Moving From Theory to PracticeThe Age of Alignment Part III: Moving From Theory to Practice
The Age of Alignment Part III: Moving From Theory to Practice
 
Finance homework help
Finance homework helpFinance homework help
Finance homework help
 
Finance homework help
Finance homework helpFinance homework help
Finance homework help
 
Finance homework help
Finance homework helpFinance homework help
Finance homework help
 

More from Colledges

National Consumer Credit Protection Act (to April 2010)
National Consumer Credit Protection Act (to April 2010)National Consumer Credit Protection Act (to April 2010)
National Consumer Credit Protection Act (to April 2010)Colledges
 
Automotive Accountants' Conference: 22 February 2010
Automotive Accountants' Conference: 22 February 2010Automotive Accountants' Conference: 22 February 2010
Automotive Accountants' Conference: 22 February 2010Colledges
 
15 October 2009 Automotive Accountants' Forum
15 October 2009 Automotive Accountants' Forum15 October 2009 Automotive Accountants' Forum
15 October 2009 Automotive Accountants' ForumColledges
 
28 July 2009 Automotive Accountants' Forum
28 July 2009 Automotive Accountants' Forum28 July 2009 Automotive Accountants' Forum
28 July 2009 Automotive Accountants' ForumColledges
 
May 2009 Automotive Accountants' Forum
May 2009 Automotive Accountants' ForumMay 2009 Automotive Accountants' Forum
May 2009 Automotive Accountants' ForumColledges
 
March 2009: Automotive Accountants' Forum
March 2009: Automotive Accountants' ForumMarch 2009: Automotive Accountants' Forum
March 2009: Automotive Accountants' ForumColledges
 
October 2008 - Automotive Accountants' Forum
October 2008 - Automotive Accountants' ForumOctober 2008 - Automotive Accountants' Forum
October 2008 - Automotive Accountants' ForumColledges
 

More from Colledges (7)

National Consumer Credit Protection Act (to April 2010)
National Consumer Credit Protection Act (to April 2010)National Consumer Credit Protection Act (to April 2010)
National Consumer Credit Protection Act (to April 2010)
 
Automotive Accountants' Conference: 22 February 2010
Automotive Accountants' Conference: 22 February 2010Automotive Accountants' Conference: 22 February 2010
Automotive Accountants' Conference: 22 February 2010
 
15 October 2009 Automotive Accountants' Forum
15 October 2009 Automotive Accountants' Forum15 October 2009 Automotive Accountants' Forum
15 October 2009 Automotive Accountants' Forum
 
28 July 2009 Automotive Accountants' Forum
28 July 2009 Automotive Accountants' Forum28 July 2009 Automotive Accountants' Forum
28 July 2009 Automotive Accountants' Forum
 
May 2009 Automotive Accountants' Forum
May 2009 Automotive Accountants' ForumMay 2009 Automotive Accountants' Forum
May 2009 Automotive Accountants' Forum
 
March 2009: Automotive Accountants' Forum
March 2009: Automotive Accountants' ForumMarch 2009: Automotive Accountants' Forum
March 2009: Automotive Accountants' Forum
 
October 2008 - Automotive Accountants' Forum
October 2008 - Automotive Accountants' ForumOctober 2008 - Automotive Accountants' Forum
October 2008 - Automotive Accountants' Forum
 

Recently uploaded

꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...
꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...
꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...Hot Call Girls In Sector 58 (Noida)
 
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂Hot Call Girls In Sector 58 (Noida)
 
Innovating Manufacturing with CNC Technology
Innovating Manufacturing with CNC TechnologyInnovating Manufacturing with CNC Technology
Innovating Manufacturing with CNC Technologyquickpartslimitlessm
 
Russian Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...
Russian  Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...Russian  Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...
Russian Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...shivangimorya083
 
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...Call girls in Ahmedabad High profile
 
Hyundai World Rally Team in action at 2024 WRC
Hyundai World Rally Team in action at 2024 WRCHyundai World Rally Team in action at 2024 WRC
Hyundai World Rally Team in action at 2024 WRCHyundai Motor Group
 
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...Garima Khatri
 
Crash Vehicle Emergency Rescue Slideshow.ppt
Crash Vehicle Emergency Rescue Slideshow.pptCrash Vehicle Emergency Rescue Slideshow.ppt
Crash Vehicle Emergency Rescue Slideshow.pptVlademirGebDubouzet1
 
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...Niya Khan
 
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptx
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptxUNIT-V-ELECTRIC AND HYBRID VEHICLES.pptx
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptxDineshKumar4165
 
John Deere 200lc Excavator Operation And Tests Repair Manual.pdf
John Deere 200lc Excavator Operation And Tests Repair Manual.pdfJohn Deere 200lc Excavator Operation And Tests Repair Manual.pdf
John Deere 200lc Excavator Operation And Tests Repair Manual.pdfExcavator
 
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGER
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGERUNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGER
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGERDineshKumar4165
 
UNIT-1-VEHICLE STRUCTURE AND ENGINES.ppt
UNIT-1-VEHICLE STRUCTURE AND ENGINES.pptUNIT-1-VEHICLE STRUCTURE AND ENGINES.ppt
UNIT-1-VEHICLE STRUCTURE AND ENGINES.pptDineshKumar4165
 
Rockwell Automation 2711R PanelView 800 HMI
Rockwell Automation 2711R PanelView 800 HMIRockwell Automation 2711R PanelView 800 HMI
Rockwell Automation 2711R PanelView 800 HMIAsteam Techno
 
John Deere Tractors 5515 Diagnostic Repair Manual
John Deere Tractors 5515 Diagnostic Repair ManualJohn Deere Tractors 5515 Diagnostic Repair Manual
John Deere Tractors 5515 Diagnostic Repair ManualExcavator
 
GREEN VEHICLES the kids picture show 2024
GREEN VEHICLES the kids picture show 2024GREEN VEHICLES the kids picture show 2024
GREEN VEHICLES the kids picture show 2024AHOhOops1
 
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagardollysharma2066
 
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111Sapana Sha
 
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Callshivangimorya083
 

Recently uploaded (20)

꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...
꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...
꧁ ୨⎯Call Girls In Ashok Vihar, New Delhi **✿❀7042364481❀✿**Escorts ServiCes C...
 
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂
꧁༒☬ 7042364481 (Call Girl) In Dwarka Delhi Escort Service In Delhi Ncr☬༒꧂
 
Innovating Manufacturing with CNC Technology
Innovating Manufacturing with CNC TechnologyInnovating Manufacturing with CNC Technology
Innovating Manufacturing with CNC Technology
 
Russian Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...
Russian  Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...Russian  Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...
Russian Call Girls Delhi Indirapuram {9711199171} Aarvi Gupta ✌️Independent ...
 
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...
Night 7k to 12k Low Rate Call Girls Ahmedabad 👉 BOOK NOW 8617697112 👈 ♀️ nigh...
 
Hyundai World Rally Team in action at 2024 WRC
Hyundai World Rally Team in action at 2024 WRCHyundai World Rally Team in action at 2024 WRC
Hyundai World Rally Team in action at 2024 WRC
 
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...
VIP Mumbai Call Girls Thakur village Just Call 9920874524 with A/C Room Cash ...
 
Crash Vehicle Emergency Rescue Slideshow.ppt
Crash Vehicle Emergency Rescue Slideshow.pptCrash Vehicle Emergency Rescue Slideshow.ppt
Crash Vehicle Emergency Rescue Slideshow.ppt
 
Indian Downtown Call Girls # 00971528903066 # Indian Call Girls In Downtown D...
Indian Downtown Call Girls # 00971528903066 # Indian Call Girls In Downtown D...Indian Downtown Call Girls # 00971528903066 # Indian Call Girls In Downtown D...
Indian Downtown Call Girls # 00971528903066 # Indian Call Girls In Downtown D...
 
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...
Alia +91-9537192988-Experience the Unmatchable Pleasure with Model Ahmedabad ...
 
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptx
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptxUNIT-V-ELECTRIC AND HYBRID VEHICLES.pptx
UNIT-V-ELECTRIC AND HYBRID VEHICLES.pptx
 
John Deere 200lc Excavator Operation And Tests Repair Manual.pdf
John Deere 200lc Excavator Operation And Tests Repair Manual.pdfJohn Deere 200lc Excavator Operation And Tests Repair Manual.pdf
John Deere 200lc Excavator Operation And Tests Repair Manual.pdf
 
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGER
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGERUNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGER
UNIT-II-ENGINE AUXILIARY SYSTEMS &TURBOCHARGER
 
UNIT-1-VEHICLE STRUCTURE AND ENGINES.ppt
UNIT-1-VEHICLE STRUCTURE AND ENGINES.pptUNIT-1-VEHICLE STRUCTURE AND ENGINES.ppt
UNIT-1-VEHICLE STRUCTURE AND ENGINES.ppt
 
Rockwell Automation 2711R PanelView 800 HMI
Rockwell Automation 2711R PanelView 800 HMIRockwell Automation 2711R PanelView 800 HMI
Rockwell Automation 2711R PanelView 800 HMI
 
John Deere Tractors 5515 Diagnostic Repair Manual
John Deere Tractors 5515 Diagnostic Repair ManualJohn Deere Tractors 5515 Diagnostic Repair Manual
John Deere Tractors 5515 Diagnostic Repair Manual
 
GREEN VEHICLES the kids picture show 2024
GREEN VEHICLES the kids picture show 2024GREEN VEHICLES the kids picture show 2024
GREEN VEHICLES the kids picture show 2024
 
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar
83778-77756 ( HER.SELF ) Brings Call Girls In Laxmi Nagar
 
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111
ENJOY Call Girls In Okhla Vihar Delhi Call 9654467111
 
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Saket 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
 

Automotive Accountants Network Forum Meeting Highlights

  • 1. Automotive Accountants Network Forum Meeting 1 The Manningham 12th April 2011 Founding member of
  • 2. This presentation has been prepared by Colledge’s for the general information of its clients and forum attendees. While the information herein has been prepared with all reasonable care and derived from sources believed to be accurate, no responsibility or liability is accepted by Colledge’s or any of its affiliations, for any errors or omissions, including liability to any person of negligence or otherwise. Recommendations may not be appropriate in all circumstances and clients must consider their own personal objectives and financial advice before acting on recommendations in this presentation. Colledge’s (ABN 52 439 950 641) For more information, contact Angelo Sirianni on 03 9851 6500 or email angelosirianni@colledges.com.au Founding member of www.colledges.com.au
  • 3. House Rules  Feel free to ask questions  Show respect for presenters and colleagues  One discussion at a time  Please switch phones to “silent”  Enjoy the forum! For more information, contact Angelo Sirianni on 03 9851 6500 or email angelosirianni@colledges.com.au Founding member of www.colledges.com.au
  • 4. Quote for the day... “It is no profit to have learned well, if you neglect to do well” Publilius Syrus (~100 BC) (Writer of moral maxims (sayings)/Mime Actor) Founding member of
  • 5. Agenda  Introduction - Whiteboard Items  FBT Update  ACCC – Care in Advertising  Cash Management  Whiteboard Items Founding member of
  • 6. Introduction Founding member of
  • 7. Whiteboard Items 1. Vehicle preparation/yard staff measurement of cleaners to retail units 2. Forum Members responses to Veda Auto Does presentation 3. Unions - Have any dealers been contacted recently? 4. Advertising - What is the most effective medium for your dealership? - Where do you currently spend most of your advertising budget? 5. After market commissions 6. AMEX merchant fees follow up Founding member of
  • 8. 2011 FBT Update Key Changes for 2011 Benchmarking FBT Review Key FBT Rates Founding member of
  • 9. 2011 FBT Update  Key changes for 2011 - Continued Compliance Program for 2011 2010/11 Compliance Program Statistics No. Of Reviews (Audits/Desk Reviews) 27,845 • Businesses up to $250M annual turnover Revenue Raised $659,000,000 Average Audit Adjustment $25,000 Founding member of
  • 10. 2011 FBT Update  Benchmarking - ATO creating benchmarks - Use with data matching - To identify possible employer audit targets Founding member of
  • 11. 2011 FBT Update  Benchmarking - Current Industry Benchmarks already assessed • Building & Construction • Real Estate • Financial Services Founding member of
  • 12. FBT Update  FBT Review Meal Entertainment This is an area of much complexity and confusion relates to meal entertainment and event-based expenditure. To put this group of activities into FBT categories, the following groups require special consideration: Founding member of
  • 13. FBT Update  FBT Review (a) Food, drink and accommodation generally into the sub-categories of: - meal entertainment, and - not meal entertainment (and thus deductible under the normal concepts of s 8.1 of the Tax Act). Founding member of
  • 14. 2011 FBT Update  FBT Review (b) Recreation expenditure: - expenditure on a social function, game of golf, movie ticket etc. (c) Corporate sponsorships (d) Seminar expenses (e) Promotional expenses Founding member of
  • 15. FBT Update  FBT Review What qualifies for FBT according to ATO? - This is on a case by case basis Founding member of
  • 16. FBT Update  FBT Review - On a case by case basis - Influenced by answers to the following: • Why – purpose test • What – more elaborate • When – during work hours or not • Where – In-house vs restaurant etc. Founding member of
  • 17. 2011 FBT Update  FBT Review Reportable Employer Super Contributions (RESC) - The ATO have highlighted that this area was misinterpreted on the 2009/10 employee PAYG summaries, and that penalties are available to them. Founding member of
  • 18. 2011 FBT Update  FBT Review - The purpose of this disclosure is to ‘add back’ this amount (normally extra contributions above 9% SGC) to the PAYG salary for various income-tested liabilities. Note: it is not taxable income to the employees Founding member of
  • 19. 2011 FBT Update  FBT Review Motor vehicles - The following points are confirmed in respect to pooled motor vehicle usage: • MT2023 is an ATO ruling which has been relied on by Accountants to adopt the averaging provisions for determination of the cost base and this ruling still applies. Founding member of
  • 20. 2011 FBT Update  FBT Review - The FBT cost of pooled motor vehicles can be further reduced by privately paid car expenses, including: • petrol • parking fees • car washes Founding member of
  • 21. 2011 FBT Update  FBT Review - Usage days can only be reduced where the employee does not have access to a vehicle. Note: the fact that they are on leave, and the pool car is in the garage at home, does NOT QUALIFY for a reduction of usage days. Founding member of
  • 22. 2011 FBT Update  FBT Review - Directors/Owners and associated persons are all liable for FBT on motor vehicle usage. - The FBT charge on pooled vehicles is NOT a reportable fringe benefit. However if the vehicle is specifically allocated to an employee/owner that vehicle’s FBT cost is reportable. Founding member of
  • 23. 2011 FBT Update  FBT Review - The ATO’s computerised approach, including benchmarking, means that considerable care needs to be exercised in the analysis of transaction data Founding member of
  • 24. 2011 FBT Update  Key FBT Rates for 2011 FBT Year FBT Rate for 2011 FBT Year 46.5% Gross Up Rates • Type 1 2.0647 • Type 2 1.8692 Founding member of
  • 25. 2011 FBT Update  Key FBT Rates for 2011 FBT Year - Type 1: where the employer is entitled to claim any input tax credit in respect to the acquisition of the benefit - Type 2: benefits that are not Type 1. → i.e. benefits for which the provider is not entitled to claim any input tax credit Founding member of
  • 26. ACCC – Care in Advertising (Section 53 of Trade Practices Act 1974) Advertisement Infringement Notices Founding member of
  • 27. ACCC – Care In Advertising  Advertisement “Free extended lifetime mechanical warranty on new and used cars” ('Lifetime Mechanical Warranty‘) Founding member of
  • 28. ACCC – Care In Advertising  Advertisement - The fine print on the advertisement identified (amongst other conditions) that the 'Lifetime Mechanical Warranty' was limited to 175,000 kilometres and that claim limits applied. The claim limit referred to is a total of $3,000 worth of claims for the life of the contract the value of which was not disclosed in the fine print. Founding member of
  • 29. ACCC – Care In Advertising  ACCC considered the conduct was in contravention of Section 53(g) of the Trade Practices Act 1974 - The advertisement states that the vehicle would be supported with a lifetime warranty - In fact, it was subject to limitations: • kilometres travelled • total value of claims limit Founding member of
  • 30. ACCC – Care In Advertising  ACCC imposed the following undertakings: - The dealer will not:- • make false or misleading representation • engage in conduct that is misleading or deceptive - Issue a letter to all effected customers and offer to switch to their Premium Warranty Founding member of
  • 31. ACCC – Care In Advertising  ACCC imposed the following undertakings: - Issue notices in the daily newspapers and on their website - Implement a Trade Practices Compliance Program within 3 months of the Undertaking Founding member of
  • 32. ACCC – Care In Advertising  The ACCC will do the following: - Make the Undertaking public - From time to time make public references to the Undertaking in the media - Will not denigrate the rights/remedies available to any other person arising from the alleged conduct - May hold in the Public Register a summary of the ACCC Compliance Program Review reports Founding member of
  • 33. ACCC – Care In Advertising  The dealer paid two infringement notices totalling $13,200 Founding member of
  • 34. ACCC – Care In Advertising  Infringement Notices - The ACCC may issue an infringement notice where it has reasonable grounds to believe that a person has contravened certain consumer protection laws. Founding member of
  • 35. ACCC – Care In Advertising  Infringement Notices - Infringement notices may be issued for alleged contraventions of various provisions of the Australian Consumer Law. These include: • unconscionable conduct • certain unfair practices • pyramid selling • certain product safety and product information provisions Founding member of
  • 36. ACCC – Care In Advertising  Infringement Notices - The ACCC may also issue an infringement notice in relation to an allegation of: • failure to respond to a substantiation notice • provision of false or misleading information in response to a substantiation notice Founding member of
  • 37. ACCC – Care In Advertising  Infringement Notices - The ACCC must issue an infringement notice within 12 months of the alleged contravention - The penalty amount in an infringement notice will vary, depending on the alleged contravention, but in most cases is fixed at $6600 for a corporation (or $66 000 for a listed corporation) and $1320 for an individual for each alleged contravention. Founding member of
  • 38. ACCC – Care In Advertising  Infringement Notices - The compliance period for payment of an infringement notice penalty is 28 days, but this may be extended for a further 28 days in certain circumstances. - A person may choose not to pay an infringement notice penalty. However, if a person does not pay the penalty within the prescribed period, the ACCC may commence court-based action in respect of the conduct alleged to have contravened the Act. Founding member of
  • 39. ACCC – Care In Advertising  Infringement Notices - Infringement notices may be issued for alleged contraventions of various provisions of the Australian Consumer Law. These include: • unconscionable conduct • certain unfair practices • pyramid selling • certain product safety and product information provisions Founding member of
  • 40. Afternoon Tea Founding member of
  • 41. Cash Management  How to tackle late payments  How to avoid these issues  Know your customer Founding member of
  • 42. Cash Management  Business failures are easy to predict (retrospectively)  When dealing with your business clients - panel shops, repairers, wholesalers – there are some warning signs: - Margin Erosion - Overtrading - High Gearing - Inadequate Working Capital - Unknown cash flows - Tax Obligations Founding member of
  • 43. Cash Management  Obtain annual credit applications  Review accounts - You are providing credit - Scrutinize the accounts with the above in mind Founding member of
  • 44. Cash Management How to tackle late payment  Haven’t received the invoice - Email with read receipt - Follow up - Email whilst on the phone Founding member of
  • 45. Cash Management How to tackle late payment  Purchase order number - Usually applicable for large businesses - Small businesses don’t use this process - Follow up Founding member of
  • 46. Cash Management How to tackle late payment  Faulty part - Using the excuse to avoid payment - Should return part or collect it  Not yet due - Ensure your credit terms are clear - First delivery provide clear terms Founding member of
  • 47. Cash Management How to tackle late payment  DP is away, can’t sign the cheque - Constant follow up - Call early or late, DP may answer  You have “messed up” - Common customer complaint - Phone orders should be reconfirmed Founding member of
  • 48. Cash Management How to tackle late payment  Cash flow problem - Most honest reason - Any concessions first must be in writing - Due diligence - Credit card payment - Track customers progress through the accounts receivable system Founding member of
  • 49. Cash Management How to tackle late payment  Rather pay in a lump sum - This is OK - Care should be taken with reconciliation - Ensure all invoices are paid Founding member of
  • 50. Cash Management How to tackle late payment  Horse trading - Scratch ‘our’ back - Buy customers product first - Proceed with caution  End of the queue - Some firms get preferential treatment - Enforce your payment terms Founding member of
  • 51. Cash Management How to avoid these issues  Strong administrative procedures  Good invoicing process  Tenacious debt collection – ongoing customer follow up  Do not collect debts at end of month  Issue invoices promptly Founding member of
  • 52. Cash Management How to avoid these issues  Verbal and written reminders within 60 days  Use of debt collector  Credit card payment  Chasing accounts should be everyone’s responsibility Founding member of
  • 53. Cash Management Know your customer  Dun & Bradstreet survey  Businesses on average take 52.1 days to pay their bills  90 day accounts up 7% (Dec 2010 quarter) Founding member of
  • 54. Cash Management Know your customer  Small firms at the mercy of larger firms Employees Days to settle debts 200+ 56.4 50-199 48.1 20-49 50 6-19 50 1-5 51.3 Founding member of
  • 55. Whiteboard Items Founding member of
  • 56. Whiteboard Items 1. Vehicle preparation/yard staff measurement of cleaners to retail units Founding member of
  • 57. Whiteboard Items 2. Forum Members responses to Veda Auto Does presentation 3. Unions - Have any dealers been contacted recently? Founding member of
  • 58. Whiteboard Items 4. Advertising - What is the most effective medium for your dealership? - Where do you currently spend most of your advertising budget? Founding member of
  • 59. Whiteboard Items 5. After market commissions 6. AMEX merchant fees follow up Founding member of
  • 60. Questions Founding member of
  • 61. Surveys Please Founding member of
  • 62. Thank-you Founding member of