businessmodelcanvasofalibaba-191126101529 (1).pdf

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Business Model Canvas of ALIBABA
Agam Mishra
(MBA)

CASE FACTS:
Chinese multinational conglomerate.
Founder – Jack Ma
Year of Establishment – 1990 (Hangzhou, China)
CEO – Daniel Zhang (present)
Revenue – 37,684.4 Crores (2019)

World's fourth-largest internet company by revenue.
http://www.alibaba.com

World's fourth-largest internet company by revenue.

Customer Segments
Alibaba operates on a MULTI-SIDED BUSINESS model.
Two interdependent customer segments (Buyers and Sellers)
These segment include consumers and businesses in different combinations
(B2B, B2C, & C2C).

Channels
Main channel: Website
http://www.alibaba.com
Other channels:
Sales team
Telephone sales personnel
Social media

Customer Relationships
Primarily Automated Self-Service
Limited human interface at all Customer
Touch Point
Self-help resources such as videos and
answers to frequently asked questions
available on the website
Personal assistance in the form of phone, e-
mail, and live chat support

Key Activities
Maintaining a robust common
platform between two parties:
Product/Service
Buyers and Sellers.

Key Partners
Marketing Affiliates
Logistics Service Providers
Retail Operational Partners
Independent Software Vendors
Professional Service Providers

Key Resources
Proprietary software platform
Depends on human resources
(In the form of more than 12,000 engineering and data
analytic)
Relied heavily on funding from outside
parties
(Raising $8.91 billion as of June 2016)

Cost Structure
Cost-driven structure
(aiming to minimize expenses through significant automation and
low-price value propositions)
Cost driver is cost of revenue
(a variable expense that includes staff, maintenance, and traffic
acquisition costs)
Other major drivers like SALES/MARKETING
AND PRODUCT DEVELOPMENT, BOTH
FIXED COSTS

Revenue Streams
Alibaba has three revenue streams:
Commissions
(Revenues generated from fees charged to sellers
for each sales transaction)
Advertising Fees
(Revenues generated from fees charged to
advertisers for online marketing services. These
account for the vast majority of company
revenues)
Service Fees
(Revenues generated from fees for various online
services)

MOBILE driven
Cast your net wide in search of OPPORTUNITIES
Power of NETWORKING

“Focus first on customer satisfaction and second on teamwork.
Shareholders’interests come third because they are outcomes, not
inputs.” – Jack Ma

References
Alibaba.com
Clevrism.com
Google images
You tube.com
Quora.com
Wikipedia.com

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Building Real-Time Pipelines With FLaNK Timothy Spann, Principal Developer Advocate, Streaming - Cloudera Future of Data meetup, startup grind, AI Camp The combination of Apache Flink, Apache NiFi, and Apache Kafka for building real-time data processing pipelines is extremely powerful, as demonstrated by this case study using the FLaNK-MTA project. The project leverages these technologies to process and analyze real-time data from the New York City Metropolitan Transportation Authority (MTA). FLaNK-MTA demonstrates how to efficiently collect, transform, and analyze high-volume data streams, enabling timely insights and decision-making. Apache NiFi Apache Kafka Apache Flink Apache Iceberg LLM Generative AI Slack Postgresql

DATA SUMMIT 24 Building Real-Time Pipelines With FLaNK

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businessmodelcanvasofalibaba-191126101529 (1).pdf

1. Business Model Canvas of ALIBABA Agam Mishra (MBA)

3. CASE FACTS: Chinese multinational conglomerate. Founder – Jack Ma Year of Establishment – 1990 (Hangzhou, China) CEO – Daniel Zhang (present) Revenue – 37,684.4 Crores (2019)

4. World's fourth-largest internet company by revenue. http://www.alibaba.com

5. World's fourth-largest internet company by revenue.

6. Cost Structure

8. Cost Structure

9. Customer Segments Alibaba operates on a MULTI-SIDED BUSINESS model. Two interdependent customer segments (Buyers and Sellers) These segment include consumers and businesses in different combinations (B2B, B2C, & C2C).

10. Cost Structure

11. Value Proposition Alibaba offers 5 primary value propositions: Accessibility Customization Convenience Risk reduction Brand/Status

12. Cost Structure

13. Channels Main channel: Website http://www.alibaba.com Other channels: Sales team Telephone sales personnel Social media

14. Cost Structure

15. Customer Relationships Primarily Automated Self-Service Limited human interface at all Customer Touch Point Self-help resources such as videos and answers to frequently asked questions available on the website Personal assistance in the form of phone, e- mail, and live chat support

16. Cost Structure

17. Key Activities Maintaining a robust common platform between two parties: Product/Service Buyers and Sellers.

18. Cost Structure

19. Key Partners Marketing Affiliates Logistics Service Providers Retail Operational Partners Independent Software Vendors Professional Service Providers

20. Cost Structure

21. Key Resources Proprietary software platform Depends on human resources (In the form of more than 12,000 engineering and data analytic) Relied heavily on funding from outside parties (Raising $8.91 billion as of June 2016)

22. Cost Structure

23. Cost Structure Cost-driven structure (aiming to minimize expenses through significant automation and low-price value propositions) Cost driver is cost of revenue (a variable expense that includes staff, maintenance, and traffic acquisition costs) Other major drivers like SALES/MARKETING AND PRODUCT DEVELOPMENT, BOTH FIXED COSTS

24. Cost Structure

25. Revenue Streams Alibaba has three revenue streams: Commissions (Revenues generated from fees charged to sellers for each sales transaction) Advertising Fees (Revenues generated from fees charged to advertisers for online marketing services. These account for the vast majority of company revenues) Service Fees (Revenues generated from fees for various online services)

26. MOBILE driven Cast your net wide in search of OPPORTUNITIES Power of NETWORKING

27. “Focus first on customer satisfaction and second on teamwork. Shareholders’interests come third because they are outcomes, not inputs.” – Jack Ma

28. References Alibaba.com Clevrism.com Google images You tube.com Quora.com Wikipedia.com

businessmodelcanvasofalibaba-191126101529 (1).pdf

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