Business Platforms

    Peter Troxler
…Platform…


Encycloædia Brittannica 1911




                                                         Photo © 2008, Martin L aka EuroMagic, cc-by 2.0
                      a raised flat structure or
                      stage, (…) from which
The earlier uses of   speeches, addresses,
the word, such as     lectures, &c., can be
for a plane           delivered.
geometrical figure,   Similar structures are used in
the ground plan of    railway stations to have easy
a building, and       access to the carriages;
figuratively, for a   and in fortification the word is
plan, design,         used of the raised level
scheme, &c., are      surface on which guns are
now obsolete.         mounted.
…Platform…




Photo © 2009 by Mike Baird, cc-by 2.0                Photo © 2011 by Creative Tools, cc-by 2.0
…Platform…
Business Platform
•  an intermediary between two or more sides of a
   market (Wikipedia)
•  Two-sided market =
   –  two distinct user groups
   –  provide each other with network benefits
•  Examples:
   –  credit cards: cardholders and merchants;
   –  HMOs: patients and doctors;
   –  operating systems: end-users and developers;
   –  travel reservation services: travelers and airlines, hotels,
      etc.;
   –  yellow pages: advertisers and consumers;
   –  video game consoles: gamers and game developers;
   –  communication networks
sumers want producers before either prefers a new                             to other content-providing firms if effective consumer
format.                                                                       demand rises instead of falls.
  An incumbent firm producing content for one for-                               Consider, finally, a third participant, the focus of
mat probably does not welcome entry by a com-                                 our attention here, who produces tools to support


                                   More Examples
peting firm producing similar content if there is no                           both content creators and end consumers. These
profitable exchange between them. This mitigates a                             are “platform” intermediaries. Examples in Table 1
network effect within one side of the market. Buyers                          include Sun, Apple, and Microsoft, who support soft-
in the end-consumer market, however, welcome entry                            ware developers as well as private and business

Table 1     Two-Sided Market Examples

Product category                             Market 1                                  Intermediary                                  Market 2

Portable documents                  Document reader                          Adobe                                         Document writer
Credit cards                        Consumer credit                          Issuing bank                                  Merchant processing
Operating systems                   Complementary applications               Microsoft, Apple, Sun                         Systems developer toolkits
Plug-ins                            Applications software                    Microsoft, Adobe                              Systems developer toolkits
Ladies’ nights                      Men’s admission                          Bars, restaurants                             Women’s admission
TV format                           Color UHF, VHF, HDTV                     Sony, Phillips, RCA                           Broadcast equipment
Broadcast & publishing              Content                                  Magazine publishers, TV,                      Advertisements
                                                                                radio broadcasters
Computer games                      Game engine/player                       Ubisoft, ID, valve, electronic arts           Level editors
Auctions                            Buyers                                   E-Bay, Christie’s, Sotheby’s                  Sellers
Academic journals                   Articles                                 Management Science                            Author submissions
Recruiting                          Applicants                               Monster.com                                   Employers
Reservation systems                 Travelers                                Expedia, Travelocity, Orbitz                  Hotels, airlines, rental cars
Shopping malls                      Shoppers                                 Mall of America                               Stores
Streaming audio/video               Content                                  Real audio, Microsoft, Apple                  Servers
Paid search                         Searchers                                Google.com                                    Marketers
Stock exchange                      Equity purchasers                        NYSE, NASDAQ                                  Listed companies
Home real estate                    Home buyers                              Real estate agents                            Home sellers

Notes. This table shows how one side of a two-sided network market receives a discounted, free, or even subsidized good (indicated with ). In general
though not always, Market 1 can be interpreted as the user/consumer market and Market 2 can be interpreted as the producer/developer market. We provide
a test for which side receives the free good below.




Parker and Van AlstyneElectronicTwo-Sided Network Effects Management Science 51(10), pp. 1494–1504
                         (2005): copy available at: http://ssrn.com/abstract=1177443
available online at http://ssrn.com/abstract=1177443
Business Platform



1                2


      Platform
Network Effect
Value of the Network

  (Metcalfe’s Law)           Vj = n2 * p
  V: Value of Network
  n: number of participants (nodes, end points)
  p: some constant


  (Beckstrom’s approach)     Vj = ∑i,j(∑Bi - ∑Ci)
  V: Value of Network j
  ∑B: benefit value of all transactions
  ∑C: cost of all transactions




                                                  Illustration by Derrick Coetzee
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                                         Pricing
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      Verdier, M. (2006). Retail Payment Systems: What can we Learn from Two-Sided Markets? MPRA Paper
      No. 2606. Available at: http:// mpra.ub.uni-muenchen.de/ 2606/
Pricing

                 Price




                 +∆V
                   VA
             (1-σ) VA




                                                  NU       +∆U        +∆U                      Quantity

          Parker, G., Van Alstyne, M (2005). Innovation Through Optimal Licensing in Free Markets and Free
          Software. Woprking Paper. Available at: http://ssrn.com/abstract=639165
Figure 2: A fraction, σ, of the original platform value, VA is made freely available, leaving direct
platform profit of (1 − σ) VA . Opening the platform permits developer enhancements, which add

Business platform

  • 1.
    Business Platforms Peter Troxler
  • 2.
    …Platform… Encycloædia Brittannica 1911 Photo © 2008, Martin L aka EuroMagic, cc-by 2.0 a raised flat structure or stage, (…) from which The earlier uses of speeches, addresses, the word, such as lectures, &c., can be for a plane delivered. geometrical figure, Similar structures are used in the ground plan of railway stations to have easy a building, and access to the carriages; figuratively, for a and in fortification the word is plan, design, used of the raised level scheme, &c., are surface on which guns are now obsolete. mounted.
  • 3.
    …Platform… Photo © 2009by Mike Baird, cc-by 2.0 Photo © 2011 by Creative Tools, cc-by 2.0
  • 4.
  • 5.
    Business Platform •  anintermediary between two or more sides of a market (Wikipedia) •  Two-sided market = –  two distinct user groups –  provide each other with network benefits •  Examples: –  credit cards: cardholders and merchants; –  HMOs: patients and doctors; –  operating systems: end-users and developers; –  travel reservation services: travelers and airlines, hotels, etc.; –  yellow pages: advertisers and consumers; –  video game consoles: gamers and game developers; –  communication networks
  • 6.
    sumers want producersbefore either prefers a new to other content-providing firms if effective consumer format. demand rises instead of falls. An incumbent firm producing content for one for- Consider, finally, a third participant, the focus of mat probably does not welcome entry by a com- our attention here, who produces tools to support More Examples peting firm producing similar content if there is no both content creators and end consumers. These profitable exchange between them. This mitigates a are “platform” intermediaries. Examples in Table 1 network effect within one side of the market. Buyers include Sun, Apple, and Microsoft, who support soft- in the end-consumer market, however, welcome entry ware developers as well as private and business Table 1 Two-Sided Market Examples Product category Market 1 Intermediary Market 2 Portable documents Document reader Adobe Document writer Credit cards Consumer credit Issuing bank Merchant processing Operating systems Complementary applications Microsoft, Apple, Sun Systems developer toolkits Plug-ins Applications software Microsoft, Adobe Systems developer toolkits Ladies’ nights Men’s admission Bars, restaurants Women’s admission TV format Color UHF, VHF, HDTV Sony, Phillips, RCA Broadcast equipment Broadcast & publishing Content Magazine publishers, TV, Advertisements radio broadcasters Computer games Game engine/player Ubisoft, ID, valve, electronic arts Level editors Auctions Buyers E-Bay, Christie’s, Sotheby’s Sellers Academic journals Articles Management Science Author submissions Recruiting Applicants Monster.com Employers Reservation systems Travelers Expedia, Travelocity, Orbitz Hotels, airlines, rental cars Shopping malls Shoppers Mall of America Stores Streaming audio/video Content Real audio, Microsoft, Apple Servers Paid search Searchers Google.com Marketers Stock exchange Equity purchasers NYSE, NASDAQ Listed companies Home real estate Home buyers Real estate agents Home sellers Notes. This table shows how one side of a two-sided network market receives a discounted, free, or even subsidized good (indicated with ). In general though not always, Market 1 can be interpreted as the user/consumer market and Market 2 can be interpreted as the producer/developer market. We provide a test for which side receives the free good below. Parker and Van AlstyneElectronicTwo-Sided Network Effects Management Science 51(10), pp. 1494–1504 (2005): copy available at: http://ssrn.com/abstract=1177443 available online at http://ssrn.com/abstract=1177443
  • 7.
  • 8.
    Network Effect Value ofthe Network (Metcalfe’s Law) Vj = n2 * p V: Value of Network n: number of participants (nodes, end points) p: some constant (Beckstrom’s approach) Vj = ∑i,j(∑Bi - ∑Ci) V: Value of Network j ∑B: benefit value of all transactions ∑C: cost of all transactions Illustration by Derrick Coetzee
  • 9.
    *>*+4?*# 304# 4@3?;=4*#%5# %;49<=%%;# *>*+4?*&# J39D*# ;3># 544*# +%# A41%?4# ?4?A40*)# A/+# 04?3:9# 5044# +%# 12%%*4# +24:0# ;0:1:96# ;%=:1># 3*# 046307*# 13072%=740*#397#?401239+*&# Pricing !"#$%&'9')':/&6)+,,/'-0-1&2' *,6-$2&%>-'856? ;&%<=561>-'856? @AB @CB aB aS .0:14 I%??:**:%9 " 4502&61'-0-1&2 % 3 %& ./0123*4 %5#3#6%%7 *,6-$2&% ;&%<=561 7 3 # Verdier, M. (2006). Retail Payment Systems: What can we Learn from Two-Sided Markets? MPRA Paper No. 2606. Available at: http:// mpra.ub.uni-muenchen.de/ 2606/
  • 10.
    Pricing Price +∆V VA (1-σ) VA NU +∆U +∆U Quantity Parker, G., Van Alstyne, M (2005). Innovation Through Optimal Licensing in Free Markets and Free Software. Woprking Paper. Available at: http://ssrn.com/abstract=639165 Figure 2: A fraction, σ, of the original platform value, VA is made freely available, leaving direct platform profit of (1 − σ) VA . Opening the platform permits developer enhancements, which add