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BUSINESS MATURITY LIFE CYCLE

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Marc-Andre Heroux
Marc-Andre Heroux

Life cycle process management

Business
1 of 1
BUSINESS MATURITY LIFE CYCLE COBIT 5 ITIL V3 Service Strategy CMM Level 1 - Initial Do Plan Align, Plan and Organize Service Design Service Transition Service Delivery CMM Level 2 - Repeatable Process • Incident mgt, • Capacity mgt, • Availability mgt, …) Build, Acquire and Implement Deliver, Service and Support CMM Level 3 - Defined CMM Level 5 - Optimized Act Check Service Reporting & Service Measurement Monitor, Evaluate and Assess CMM Level 4 - Managed Continual process improvement Marc-Andre Heroux © 2014 - All rights reserved Life cycle process management v. 1.1

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BUSINESS MATURITY LIFE CYCLE

  • 1. BUSINESS MATURITY LIFE CYCLE COBIT 5 ITIL V3 Service Strategy CMM Level 1 - Initial Do Plan Align, Plan and Organize Service Design Service Transition Service Delivery CMM Level 2 - Repeatable Process • Incident mgt, • Capacity mgt, • Availability mgt, …) Build, Acquire and Implement Deliver, Service and Support CMM Level 3 - Defined CMM Level 5 - Optimized Act Check Service Reporting & Service Measurement Monitor, Evaluate and Assess CMM Level 4 - Managed Continual process improvement Marc-Andre Heroux © 2014 - All rights reserved Life cycle process management v. 1.1