Business activity monitoring (BAM) provides real-time information about business processes and transactions through dashboards containing key performance indicators. BAM dashboards update information continuously as events occur, while business intelligence (BI) dashboards update at predetermined intervals. Additionally, some BAM solutions automatically notify teams of issues and can attempt to resolve problems through automated processes to restart failed workflows. BAM offers real-time visibility into business operations and performance.

1. BY MARTIN MAURIZIO
WWW.UXMARTIN.COM
BUSINESS ACTIVITY
MONITOR

2. "Real time information about
the status and results of various
processes, and transactions."
WWW.UXMARTIN.COM

3. B.A.M.
AND
B.I.
One of the most visible features of BAM solutions is
the presentation of information on dashboards
containing the key performance indicators sed to
provide assurance and visibility of activity and
performance
DASHBOARDS
BAM is distinct from the dashboards used by business
intelligence (BI) insofar as events are processed in
real-time or near real-time and pushed to the
dashboard in BAM systems, whereas BI dashboards
refresh at predetermined intervals by polling or
querying databases. Depending on the refresh
interval
selected, BAM and BI dashboards can be similar or
vary considerably.
THE DON'TS

4. B.A.M. SERVICES
Some BAM solutions additionally provide trouble notification functions,
which allows them to interact automatically with the issue tracking
system. For example, whole groups of people can be sent e-mails,
voice or text messages, according to the nature of the problem.
Automated problem solving, where feasible, can correct and restart
failed processes.

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