Download as PDF, PPTX
Uploaded byAnjali Leon
Build the Right Thing with a Formalized Discovery Process
The document discusses the importance of a formalized discovery process in product development, emphasizing a customer-centric approach that integrates design thinking principles. It outlines the elements of a discovery framework, including cross-functional participation, and provides strategies for implementing discovery in organizations. Anjali Leon, the presenter, emphasizes the need for organizations to prioritize discovery to ensure they build the right products that meet user needs.
More Related Content
Similar to Build the Right Thing with a Formalized Discovery Process
Build the Right Thing with a Formalized Discovery Process
- 1. Building the RightThing with a Formalized Discovery Process Presented By: Anjali Leon
- 2. Anjali Leon Founder andPrincipal Coach & Consultant at PPL Coach Co-Creator of the PPL Agility and Resilience Navigator • Coach, Workshop Designer & Facilitator, Advisor, Speaker • Value-driven and Values-based Product, People and Personal Leadership • Design Thinking, Lean & Agile, Co-Active Coaching • Founder of Empowering South Florida Women In Agile • IC Agile Member Org., Game Changer Index Partner Org. • Clients include: Modernizing Medicine, Alpine ITW, Pearson, UVA, Office Depot, , Optical Group, AJT Systems, HealthFirst, AmEx @anjalileon
- 5. HOW DO YOUKNOW? q How satisfied are your users and customers with your product / service? q How closely does your product reflect the goals of your users and customers ? q What percentage of features of your product / service are rarely or never used ? Building the Right Thing? @anjalileon
- 6. Learning Objectives What is Discovery? 1 Whya Discovery Framework? 2 Elements of a Discovery Framework 3 Tips for Discovery at your organization 4 @anjalileon
- 7. Why is anAgilist talking about Discovery? @anjalileon
- 8. The Agile Manifesto Weare uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. Agilemanifesto.org @anjalileon
- 9.
- 10.
- 12. The Business Context Ø1000 employee business unit within large, complex organization Ø Product: Fully online K-12 schools with over 75k full time students enrolled Ø Highly competitive business landscape with aggressive growth goals Ø Engaged in full re-build of the learning platform Ø Scaled Agile (SAFe) development framework @anjalileon
- 13. What is Discovery? Athoughtful, disciplined and creative approach for the right people to focus on composing and validating a great experience for users @anjalileon
- 14.
- 15. Elements of theDiscovery Framework 1 Cross-functional participation 2 Principles of Design Thinking 3 Integrate into existing process 4 Expectations & Adaptation @anjalileon
- 16. Jake Knapp Jeff Patton TeresaTorres Dave Landis Melissa Perry Discovery Framework @anjalileon
- 17. 1. Cross-Functional Participation Business Owner Business SME Vendor Support SME Business SME Engineering SME LegalSME Finance SME Analytics Consultant Extended Discovery Team Product Manager UX Designer Core Discovery Team @anjalileon
- 18. Cross-Functional Team Design Engineer Engineer Engineer … Business Owner Business SME Vendor Other Product Managers Business SME Engineering SME LegalSME Finance SME Analytics Consultant Extended Team Architect Product Manager UX Designer Product Owner Engg. QA Lead Core Team Delivery Team Eng. Manager Scrum Master Critical for continuity of understanding real need and intent @anjalileon
- 19. 2. Principles of Design Thinking Customer-centric Challengeassumptions Value diverse perspectives Explore multiple solutions Base decisions on feedback @anjalileon
- 20. 24 Design Thinking &Discovery Framework Tests create new ideas for the product PRODUCT BACKLOG IDEAS Define Shelve Understand ValidateIdeate Empathize Define Ideate Prototype Test @anjalileon
- 21. The Discovery Process Understandcurrent functionality Customer interviews Identify pain points and potential opportunities Ideate potential solutions Create high-level concept Create hypothesis Build prototypes Get feedback from users Synthesize Feedback UNDERSTAND IDEATE VALIDATE DEFINE Identify Viable Option Define requirements Prioritize based on cost of Delay @anjalileon
- 22. Discovery + Scrum Empathize Ideate Sprint Review /Retrospective Potentiall y Shippable increment Product Backlog Sprint execution Sprint planning Learn Validate Define Define Understand 3. Integrate into existing Process @anjalileon
- 23. Discovery (Features) Portfolio KanbanProgram Kanban Discovery (Epics) @anjalileon Integration with the SAFe Framework
- 24. Investment in theRight Tools Internal Wiki for Blogging Online collaboration via MURAL - a game changer! Everyone can engage Templates, Virtual stickies and Dot Voting Video conferencing Break out rooms Recording Manage artifacts Manage the process @anjalileon
- 25. 4. Clear Expectations& Continuous Adaptation Clear goal Timebox Work in Progress Limits Inspect & Adapt @anjalileon
- 26.
- 27.
- 28. Discovery in yourOrganization? Get an internal sponsor Make discovery a priority Be strategic and intentional about discovery Involve customer in the process of co-creation Invest in the right tools and training Make it your own @anjalileon
- 29. Anjali Leon Agility Coach,Educator & Strategic Advisor Founder and Principal, PPL Coach Founder of Empowering South Florida Women in Agile www.ppl-coach.com Email: aleon@ppl-coach.com @anjalileon @anjalileon
- 30.