3. INTEROPERABILITY
-
Question of infrastructure or regulation
To a limited extend – infrastructure as some Mobile
Network Operators invest in closed systems with
the hope to develop them at the later stages
-
To a major extend – regulatory
5. INTEROPERABILITY
VS EXCLUSIVITY
-Interoperability vs exclusivity in Mobile payments
Interoperability simply emphasizes ability of payment
systems to communicate with each other.
-Regulators promote interoperability in payment systems
-Interoperability is key to successful implementation of
payment systems.
-Payment systems that operate in Silos are not sustainable
in any economy.
-Final customers enjoy interoperable products.
Exclusivity –
In some countries can be a business decision by Mobile
Network operators while in other countries guidelines or
regulations prescribe non-exclusivity
6. ROLE OF NATIONAL REGULATORS
IN DEVELOPMENT
Role of national regulators in development
Proportionate
regulatory environment
Proportionate
Risk
management
Continuous
Moral
Oversight
Policy dialogue
suasion - development
7. SERVICE LEVEL AGREEMENT AND CUSTOMER
SERVICES
Consumer protection
Risk of fraud
Loss of privacy
Loss of service
Loss of confidence
Public policy objectives
affordability
Consumer education
8. KEEPING YOUR REGULATOR ON THE LOOP
On-going communication with the regulator
Managing risks together
Involving regulators on various stages of product
development
